SIMBA Telecom discussion thread

[hwsstx]

Yah got new app. No information about a new app was shared with us by SIMBA.

Every month you should receive an email from SIMBA when they charge you the monthly fee.

No news of new app. - I'm on Android. I do get monthly email updating me of my subscription.

SIMBA is doing some upgrades but I don't know what. Besides affecting login into app & sites, it also affects exchanging 5G SIM.

So as long as unable to login into app then better don't go waste time exchanging 5G SIM.

 

[twosix]

No news of new app. - I'm on Android. I do get monthly email updating me of my subscription.

SIMBA is doing some upgrades but I don't know what. Besides affecting login into app & sites, it also affects exchanging 5G SIM.

So as long as unable to login into app then better don't go waste time exchanging 5G SIM.

I’m using the new app on my iPhone.

 

[hwsstx]

I’m using the new app on my iPhone.

No new app available for Android.
But it isn't only the app is having login issues - due to no OTP. When I login into its sites, info of my account is missing eg how data/mins I've used, balance of Wallet, SIM info etc

 

[twosix]

No new app available for Android.
But it isn't only the app is having login issues - due to no OTP. When I login into its sites, info of my account is missing eg how data/mins I've used, balance of Wallet, SIM info etc

as u said, probably system maintenance of such. But they should at least inform the user of the disruptions. Can still use sms to check right?

 

[hwsstx]

as u said, probably system maintenance of such. But they should at least inform the user of the disruptions. Can still use sms to check right?

SMS is good, no discrepancies of data

 

[hwsstx]

SIMBA new app for monitoring data usage and roaming data... FYI, not official

...not official.



Android version of SIMBA's new app
https://play.google.com/store/apps/details?id=sg.simba.selfcare

SIMBA may be moving to this new app... but don't install yet till SIMBA official it

 

[pohu]

...not official.



Android version of SIMBA's new app
https://play.google.com/store/apps/details?id=sg.simba.selfcare

SIMBA may be moving to this new app... but don't install yet till SIMBA official it

What I don't understand is why SIMBA never update users on the issue of unable to login to the app and the "release of the new app"

The silence is unacceptable