SIMBA Telecom discussion thread

[osirisx]

Huawei mate 20 pro

Finally got it to work after turning on dual SIM 4g, this wasn't necessary in my previous Telco.

 

[osirisx]

For sim only plan monthly billing.

Do we need to make payment manually or will they deduct from our credit card automatically?

 

[Asus80]

For sim only plan monthly billing.

Do we need to make payment manually or will they deduct from our credit card automatically?

Auto deduct debit/credit card

 

[dao]

TPG prepaid requires the SIM card to be inside the phone.

Is the Prepaid SIM inside, and use mobile data (on TPG LTE) to access?

Yes. Have been doing that always.

I think it is iOS15 that upgraded the security features to prevent restricted ports.

 

[lohsenglte]

Yes. Have been doing that always.

I think it is iOS15 that upgraded the security features to prevent restricted ports.

I guess you might have to hotspot to another client and try there, hopefully can.

 

[testerjp]

i remember when i use on my xiaomi, need to key some *# code for the voice or whatever to work.
Still the same now?

 

[dao]

I guess you might have to hotspot to another client and try there, hopefully can.

Yes, I use another iPhone with iOS 14.8. It works. But more iPhone, especially the new ones will comes with iOS15.

I wrote to TPG support. Got a disappointed reply. Didn't address the iPhone with iOS 15 problem. Instead direct me to use the following browsers. Can you imagine Safari and Chrome not supported/recommended?

Please see the details below for your Prepaid MyAccount portal.

1. Ensure that your TPG Prepaid SIM is inserted on the device you will use to access the MyAccount portal link
2. Also, your TPG Prepaid SIM is set as the priority for mobile data on your device
3. Then, access the Prepaid MyAccount Portal
4. The prepaid portal link is best accessible using the browers: Opera / Samsung / IE / Edge / UC browser / Adblock browser

For more information on our plans and services, please visit our website at TPG Mobile Prepaid FAQ's

Please see general guidelines in accessing the link using your Prepaid SIM card.
1) Prepaid link can only support English-based http redirection. If the language setting on phone is non-English this page cannot load. The reason there is a validation in the network level for this English-based link to be accessed.
2) Only prepaid cards can access this link. If the customer holds a non-prepaid card the link shall not be accessible as the above-mentioned network-based validation shall kick in for the safety net of design
3) If the customer holds a dual sim, the data and APN should be set to use the TPG prepaid card, else the link will not be accessible especially if data clashes with the TPG sim only plan sim card or with any other operator's sim card.
4) The link is indeed confirmed stable and no issues are observed if access is done thru prepaid sim as per our checks and simulations. No intermittent issues at backend or at server
5) Ensure good and a strong network signal.
Let us know should you require further assistance.

 

[Food_Lover]

Are there 4G reception at NSL and EWL MRT's underground?

 

[Last1Standing]

does anyone know if there is a IP refresh schedule for the mobile service? Doing some testing with a 4g router and the IP refresh will likely cause some problems

 

[lohsenglte]

Yes, I use another iPhone with iOS 14.8. It works. But more iPhone, especially the new ones will comes with iOS15.

I wrote to TPG support. Got a disappointed reply. Didn't address the iPhone with iOS 15 problem. Instead direct me to use the following browsers. Can you imagine Safari and Chrome not supported/recommended?

Hahaha all the iOS 13/14 devices get iOS 15.
So basically it's whether you want to update or not only, not whether you can update or not.

I can't comment on the TPG Prepaid issue, it's either they fix or you just have to upgrade to TPG SIM Only (or have another client that's not on iOS 15).

Now this issue makes me wonder, if macOS Monterey will have the same issue.

 

[kazuki666]

Anyone here use both TPG and Giga before? I notice TPG download speed seems slower than Giga in the city/south areas

 

[JivBunny]

Recently gotten this TPG $5/mth plan for my parents.

When they tried to use hotspot to link to their tablet, it seems to say must seek operator assistance to enable the function.

so this plan does not allow tethering? Anyone can advice? TIA

 

[Habrosus]

Recently gotten this TPG $5/mth plan for my parents.

When they tried to use hotspot to link to their tablet, it seems to say must seek operator assistance to enable the function.

so this plan does not allow tethering? Anyone can advice? TIA

Replying this Hotspot from a $5 plan. SIM card in Galaxy Note 5 and replying from iPhone 7.

 

[twosix]

TPG can hotspot no problem.

 

[RocketBunny]

Recently gotten this TPG $5/mth plan for my parents.

When they tried to use hotspot to link to their tablet, it seems to say must seek operator assistance to enable the function.

so this plan does not allow tethering? Anyone can advice? TIA

Iirc need key in the apn

 

[Habrosus]

Iirc need key in the apn

So long as your TPG SIM card in the phone is already set up and has the TPG network for normal usage, just need to turn on Hotspot. From the tablet (as in the parents' case), only have to turn on WiFi and detect the said phone then key in the password which can be found in the Hotspot option of the phone.

 

[Habrosus]

Just saw some discussions about Hotspot:



Some of the scenarios may apply, depending on your devices...

 

[JivBunny]

Thanks.

*edited*

all the APN fields were properly filled up but the msg still appeared.

what I did was to reset the connection settings in IPhone and rekey in all the APN settings again.

working now. Thanks everyone

 

[tribalblu]

The TPG tracking app routinely asks for OTP without switching devices. Is this normal?

 

[twosix]

what is tpg tracking app? why does it do?