sometime no service in some areas is because the building or lift or what too ulu already
last night also my 2 simba sim on 2 different phones suddenly no service. but after few mins it came back. i suspect some idiots doing backend maintenance or the backend system rebooted. because at home my network seldom cut one.
so far i only kana one sibei jialat downtime like more than 30 mins totally no data and that was during one afternoon then a lot peope go simba facebook kbkp
then i also notice one of the late night walan the simba app cannot see how much data or mins left. think they backend doing something
I share my experience with you.
I have no problem in receiving the signal, be it weak or strong at home and in the lift. However, when i walk down the staircase, the signal cut off. This doesn't happen always but quite often. I change phone the issue still there.
I visited a supermarket during new year eve, while queuing up for payment, the signal cut off. Restart phone still can't help. Only when walk out of that supermarket than the signal will connect back. This is my usual patronized place. It doesn't happen before.
What I conclude is that their system has not able to cope with customer base. The signal emitting station is not optimal for their customer base.
The plan is cheap, so you pay for what you get.