SIMBA Telecom discussion thread

[mosmos]

Need help.
My wife iPhone - using Simba e sim

Now got iPhone 17

question
How to get new e sim qr ah? Really need to go service Centre ah?

if want a physical sim now, can or not ah?

pay $5 at service ctr

 

[twosix]

Need help.
My wife iPhone - using Simba e sim

Now got iPhone 17

question
How to get new e sim qr ah? Really need to go service Centre ah?

if want a physical sim now, can or not ah?

Go orchard central service center and pay $5 for new qr code. Dunno why they making it difficult for their customers. I saw a very long queue when I went for the library sg60 heart&soul exhibition.

 

[Jurong640]

Go orchard central service center and pay $5 for new qr code. Dunno why they making it difficult for their customers. I saw a very long queue when I went for the library sg60 heart&soul exhibition.

nice. Simba earning loads of $5 for esim transfer. Thanks to new esim only model launch

 

[Habrosus]

nice. Simba earning loads of $5 for esim transfer. Thanks to new esim only model launch

There's a physical SIM slot but ya, I also need to get an eSIM now.

Is their list of service centres not limited to Orchard Central and Kaki Bukit now?

Google said...

1. Visit a SIMBA Service Centre: You can go to a SIMBA Service Centre at locations such as Orchard Central, Kaki Bukit, Paya Lebar Quarter, Canberra Plaza, or Clementi.
   

Let's see if they've listed on their website...

 

[Habrosus]

AI Overview

You can replace your eSIM at any of the following SIMBA Service Centres in Singapore: Orchard Central, Kaki Bukit, Paya Lebar Quarter (PLQ Mall), Canberra Plaza, Clementi, or Bukit Batok Central. A $5 replacement fee applies for eSIM swaps due to a new device or other issues. Bring your original identification document for verification when you visit.

 

[A7997A]

There's a physical SIM slot but ya, I also need to get an eSIM now.

Is their list of service centres not limited to Orchard Central and Kaki Bukit now?

Google said...

1. Visit a SIMBA Service Centre: You can go to a SIMBA Service Centre at locations such as Orchard Central, Kaki Bukit, Paya Lebar Quarter, Canberra Plaza, or Clementi.
   

Let's see if they've listed on their website...

https://support.simba.sg/hc/en-us/a...an-I-switch-my-eSIM-profile-to-another-device
https://simba.sg/walk-in
Is it me or this list is getting harder to find than last time ?

 

[A7997A]

AI Overview

You can replace your eSIM at any of the following SIMBA Service Centres in Singapore: Orchard Central, Kaki Bukit, Paya Lebar Quarter (PLQ Mall), Canberra Plaza, Clementi, or Bukit Batok Central. A $5 replacement fee applies for eSIM swaps due to a new device or other issues. Bring your original identification document for verification when you visit.

Be careful about relying too much on AI results.
As part of their feature, they will pull in unrelated things and make a connection when there is none, and can show results that are out of context or even totally incorrect as a result.
This is referred to as hallucination.

 

[Habrosus]

https://simba.sg/walk-in
Is it me or this list is getting harder to find than last time ?

Thank you, but I think not everyone will do it when it comes to eSIM replacement?

Or am I dead wrong?

 

[A7997A]

Thank you, but I think not everyone will do it when it comes to eSIM replacement?

Or am I dead wrong?

For me it is simple, stick to physical sim.
At the rate I am moving sim between device, I will need to move near a service center if I am on esim

 

[Habrosus]

For me it is simple, stick to physical sim.
At the rate I am moving sim between device, I will need to move near a service center if I am on esim

Me too, and I've been using dual SIM iPhones until today. Don't want to pay extra $ anymore.

 

[Geylang Prawn Seller]

i just got my new iphone and my second line is simba, on esim

i'm a busy person. the $5 is annoying but i can afford

i cant afford the time queuing up just to transfer esim

that's why i'm changing telco and porting over the number instead. no need to waste time going orchard

 

[Jurong640]

i just got my new iphone and my second line is simba, on esim

i'm a busy person. the $5 is annoying but i can afford

i cant afford the time queuing up just to transfer esim

that's why i'm changing telco and porting over the number instead. no need to waste time going orchard

first world problems, hassle here and there. Then just port out, and you lose some weeks of subscription you have paid. Moreover, porting is not like you sign up and porting will be tonight, some take a few working days

 

[Habrosus]

Has anyone here got eSIM replacement at other centers instead of just Orchard Central and Kaki Bukit?

PS...I can't even get my Singtel line changed to eSIM from the app. Error message please try again later.

 

[Jurong640]

Has anyone here got eSIM replacement at other centers instead of just Orchard Central and Kaki Bukit?

PS...I can't even get my Singtel line changed to eSIM from the app. Error message please try again later.

https://support.simba.sg/hc/en-us/a...an-I-switch-my-eSIM-profile-to-another-device

Your SIMBA eSIM profile is non-transferable. Any change in device will require a new QR code. You may walk into SIMBA Service Centre (Orchard Central, Kaki Bukit, Paya Lebar Quarter, Canberra Plaza or Clementi) and request for a new eSIM QR Code. A $5 fee will apply.

 

[Habrosus]

https://support.simba.sg/hc/en-us/a...an-I-switch-my-eSIM-profile-to-another-device

Your SIMBA eSIM profile is non-transferable. Any change in device will require a new QR code. You may walk into SIMBA Service Centre (Orchard Central, Kaki Bukit, Paya Lebar Quarter, Canberra Plaza or Clementi) and request for a new eSIM QR Code. A $5 fee will apply.

Thank you, don't need to squeeze with iPhone 17 series users at Orchard Central.

 

[Jurong640]

Thank you, don't need to squeeze with iPhone 17 series users at Orchard Central.

Complaint tell them, eh apple users one queue please. Other customers separate queue .

Simba charging $5, laughing all the way to IPO.

 

[BBCWatcher]

There's an easy solution, for now anyway: don't buy an iPhone Air (and don't buy an iPhone in the United States or in another country where iPhones no longer have SIM card slots) if you want a phone with a physical SIM card slot.

 

[sk0065]

Go orchard central service center and pay $5 for new qr code. Dunno why they making it difficult for their customers. I saw a very long queue when I went for the library sg60 heart&soul exhibition.

Thanks.
I went to Bishan J8 at 11am

Done in 5 mins
Paid $5 for a real sim.(was on eSIM)

left the bus interchange carpark within grace period somemore.
Phew.

 

[JAYSCS]

i just got my new iphone and my second line is simba, on esim

i'm a busy person. the $5 is annoying but i can afford

i cant afford the time queuing up just to transfer esim

that's why i'm changing telco and porting over the number instead. no need to waste time going orchard

Hmm, i guess most of us can afford too, just that the way eSim operates and charges whenever one wants to swap devices (especially interchanging regularly and not one-off replacement) are not very agreeable.

 

[twosix]

Hmm, i guess most of us can afford too, just that the way eSim operates and charges whenever one wants to swap devices (especially interchanging regularly and not one-off replacement) are not very agreeable.

Not all service providers charge for eSIM replacements. Sad that Simba is not free.