SimplyGo with Visa

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crystalnox

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jackieatbtu said:
I just realize a potential problem using Apple Pay on bus and train. I have a few cards on Apple Pay and all can be used for transit. What will happen if I tap enter with one card and exit with another card cause I forgot which one I used? Can claim back if charged by both cards for same trip?
Click to expand...
Set your transit card as the default card that appears when you open the wallet app. Yes, can claim back on the SimplyGo app after the trip settles in a few days.
 
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Gmailer

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Anyone tried tapping using Samsung watch? Reliable or not? Need to unlock and open the app first?
 
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oceanicmanta

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hyperbole said:
those debit cards got cepas purse?
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yes ... got CAN numbers

at GTM, it says CEPAS is "insufficient value" .. guess that's normal since I did not top up

reported to HSBC, they say first time hearing this issue and will escalate before replacing

reported to TransitLink 2 weeks already, they say still checking :s11:

i think more likely programming issue at HSBC side ... I have other HSBC debit cards that work
 
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Gmailer

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On my Note 8 i have set Samsung Pay as default payment app.

when scanned at the gantry the samsung pay app will auto pop-up but it still prompt me for pin or fingerprint to authenticate.

I thought it should work without even unlock the phone?
 
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Trazora

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Gmailer said:
On my Note 8 i have set Samsung Pay as default payment app.

when scanned at the gantry the samsung pay app will auto pop-up but it still prompt me for pin or fingerprint to authenticate.

I thought it should work without even unlock the phone?
Click to expand...

Need to assign the transport card in samsung pay
 
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nickky

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oceanicmanta said:
yes ... got CAN numbers

at GTM, it says CEPAS is "insufficient value" .. guess that's normal since I did not top up

reported to HSBC, they say first time hearing this issue and will escalate before replacing

reported to TransitLink 2 weeks already, they say still checking :s11:

i think more likely programming issue at HSBC side ... I have other HSBC debit cards that work
Click to expand...

I face the same issue with my newly-issued Advance debit card too. Decided not to pursue it though cos I dont think it can be resolved before the promo ends next week.
 
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oceanicmanta

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nickky said:
I face the same issue with my newly-issued Advance debit card too. Decided not to pursue it though cos I dont think it can be resolved before the promo ends next week.
Click to expand...

I tried to use one of the problematic Debit cards to pay at Cold Storage using Paywave & Chip ... both were declined (the Debit card is tagged to a funded account).

I could make online purchase using that Debit card though ie can get OTP, amount reflected as HOLD in account etc.

So it seems likely something is wrong with HSBC programming of the cards.
 
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shm725

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Transactions I made on Samsung pay do not appear on my simplygo app. Do I have to add the virtual card number to simplygo? How to get the full virtual card number?
 
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laurent_rio

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Hi,

I use HSBC Advance Debit Card Visa for simply go, the transaction 1 week ago still on HOLD in the HSBC , is it normal since if i use Credit Card , it automatically posted the next day
 
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