SimplyGo with Visa

Hanwudi

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You should add the transit card no in your dash app, not your virtual visa card no. I made the same mistake like you before

Thanks for your help. Didn’t realise that there are two different sets of numbers. I have managed to add and see transactions again.

Anyone has problems viewing their bus/MRT transactions via the SimplyGo apps for the SingTel Dash card? I am using the apple watch to tap in and out for MRT and so far, no transactions has shown up in the apps since I started more than 7 days ago.

I am using iphone and cannot view my Dash transactions on Simplygo app using dash virtual card number. Found the second number in Apple wallet but only the last 4 digits are visible. How to add to Simplygo app?
 

louist

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Took me awhile to find as well.

1) Open Dash app
2) Select 'Train/Bus' button
3) Find details of 'Transit Card Number' in purple box on next page
4) Add to SimplyGo as Visa card using those details

I am using iphone and cannot view my Dash transactions on Simplygo app using dash virtual card number. Found the second number in Apple wallet but only the last 4 digits are visible. How to add to Simplygo app?
 

hclee01

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Took me awhile to find as well.

1) Open Dash app
2) Select 'Train/Bus' button
3) Find details of 'Transit Card Number' in purple box on next page
4) Add to SimplyGo as Visa card using those details

On a separate note, has anyone received the Dash rebate from using it on MRT/buses? It was indicated in the T&C that it will be credited to the account within next 10 business days.

https://assets.dash.com.sg/2019/06/Dash-Transit-Promotion-TC.pdf

5. The Cashback is computed based on 2 decimal places without any rounding and will be credited to your Dash Balance within the next 10 Business Days if eligibility criteria are met. For the purposes of these Terms and Conditions, “Business Day” means any day other than a Saturday, Sunday or gazetted public holiday in Singapore
 

hyperbole

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On a separate note, has anyone received the Dash rebate from using it on MRT/buses? It was indicated in the T&C that it will be credited to the account within next 10 business days.

https://assets.dash.com.sg/2019/06/Dash-Transit-Promotion-TC.pdf

5. The Cashback is computed based on 2 decimal places without any rounding and will be credited to your Dash Balance within the next 10 Business Days if eligibility criteria are met. For the purposes of these Terms and Conditions, “Business Day” means any day other than a Saturday, Sunday or gazetted public holiday in Singapore

They gave out the first 2 rounds of cashback alr. For transactions posted 7-8 and 9-10
 

Hanwudi

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Took me awhile to find as well.

1) Open Dash app
2) Select 'Train/Bus' button
3) Find details of 'Transit Card Number' in purple box on next page
4) Add to SimplyGo as Visa card using those details

I was struggling to find the card number....appreciate your guidance. Thank you very much.
 

Hanwudi

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On a separate note, has anyone received the Dash rebate from using it on MRT/buses? It was indicated in the T&C that it will be credited to the account within next 10 business days.

https://assets.dash.com.sg/2019/06/Dash-Transit-Promotion-TC.pdf

5. The Cashback is computed based on 2 decimal places without any rounding and will be credited to your Dash Balance within the next 10 Business Days if eligibility criteria are met. For the purposes of these Terms and Conditions, “Business Day” means any day other than a Saturday, Sunday or gazetted public holiday in Singapore

My first trip was 11 Jun, haven't got any rebate yet.

Every time I register the dash in Simplygo, they deduct 0.10 from dash and never credit back. small amount though but kind of irritating.
 

fr33d0m

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My first trip was 11 Jun, haven't got any rebate yet.

Every time I register the dash in Simplygo, they deduct 0.10 from dash and never credit back. small amount though but kind of irritating.

Need 10 days I think.
 

hyperbole

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My first trip was 11 Jun, haven't got any rebate yet.

Every time I register the dash in Simplygo, they deduct 0.10 from dash and never credit back. small amount though but kind of irritating.

I got my 10c reversed. Takes a few weeks
 

DontTouchMe

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Select the Train/Bus button at the central area top right, after you open the Dash app.

I didn't see that open in my Dash apps.

I added the card yesterday and tried to use it on bus, when boarding the bus, both the reader and my phone is showing green light. Halfway through my journey, the apps notify me said there is an error.

Today the Train/Bus option is totally gone from my app
 

hyperbole

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I didn't see that open in my Dash apps.

I added the card yesterday and tried to use it on bus, when boarding the bus, both the reader and my phone is showing green light. Halfway through my journey, the apps notify me said there is an error.

Today the Train/Bus option is totally gone from my app

error is normal cos it's a crap app. every few days will have some errors
 

DontTouchMe

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how to withdraw?

Crap, I just know that we cannot withdraw the money out! I can't even use the apps and now I can take the money out :mad:

"With many uses of Dash such as transferring of money to your friends’ Dash accounts or payment at merchants across more than 50,000 locations, the service to transfer your balance to your local bank account has been removed. "
 

fr33d0m

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Crap, I just know that we cannot withdraw the money out! I can't even use the apps and now I can take the money out :mad:

"With many uses of Dash such as transferring of money to your friends’ Dash accounts or payment at merchants across more than 50,000 locations, the service to transfer your balance to your local bank account has been removed. "

you are a few months behind
 

hyperbole

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Not sure if Visa is slower or this simplygo showing wear and tear already. Now a lot of times the readers don't respond when I tap. Have to change readers to find one that responds. No issues with NFC payment with my phone. Not sure what's the problem
 

jackieatbtu

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I just realize a potential problem using Apple Pay on bus and train. I have a few cards on Apple Pay and all can be used for transit. What will happen if I tap enter with one card and exit with another card cause I forgot which one I used? Can claim back if charged by both cards for same trip?
 

fr33d0m

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I just realize a potential problem using Apple Pay on bus and train. I have a few cards on Apple Pay and all can be used for transit. What will happen if I tap enter with one card and exit with another card cause I forgot which one I used? Can claim back if charged by both cards for same trip?

Discussed about it before. Better remember it or remove other cards
 
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