SimplyGo with Visa

[oceanicmanta]

HSBC can get $20 - Debit and credit - or max $10 per NRIC?

$10 per credit cardholder, regardless of no. of CC (joint CC spend not aggregated)

$10 per Debit account, eg) single =1 or joint =1 or EGA=1, Premier =1

 

[bluetwinkle]

After submitted, there is a summary page with a grey banner on the top of the app stated "your claim has been submitted. The claim Ref No. xxxxxxxx"
I will screenshot this page for future reference. Especially if this claim is related to another claim, then I can comment in the other claim to refer to this claim Ref. No.

I can't find the record of submitted claim after exit from this summary page.

Tap on the 3 dots on the top right corner of the card - "View Card & Claim Info". Then "View Claim". Should show your current claim as pending and/or past claims.

Thanks for sharing the info. I saw the notification that my claim has been approved.

The irony now is my card has been reported as lost and am awaiting a new replacement. I am not sure where the money will go to now.

 

[WhiteAnt]

if i'm using google pay (uob visa), can i download the simplygo app and check for past transactions?

feels v gao wei if idk how much are they charging me for rides as i encounter wrong fare charge before

 

[LexusIS]

if i'm using google pay (uob visa), can i download the simplygo app and check for past transactions?

feels v gao wei if idk how much are they charging me for rides as i encounter wrong fare charge before

Yes you can.

 

[WhiteAnt]

Yes you can.

thanks so much for replying will do that now!!!!

 

[revhappy]

I have a DBS visa debit card with netflashpay. I went to an ATM and did a refund for netflashpay. After that, now cannot use the simplygo also. I went to the ticket counter, she told me I should have first changed the mode to visa and then did the refund.

 

[WhiteAnt]

I have a DBS visa debit card with netflashpay. I went to an ATM and did a refund for netflashpay. After that, now cannot use the simplygo also. I went to the ticket counter, she told me I should have first changed the mode to visa and then did the refund.

huh u use netflashpay but need to refund through visa instead?

why so complicated this process... seriously this whole thing is a mess, not sure which scholars did a failed product, leave it for a few years and then relaunched different products again

simply no foresight of doing things

i did refund in my card and duno until now still no refund back to my bank for 2 months or so le

 

[revhappy]

huh u use netflashpay but need to refund through visa instead?

why so complicated this process... seriously this whole thing is a mess, not sure which scholars did a failed product, leave it for a few years and then relaunched different products again

simply no foresight of doing things

i did refund in my card and duno until now still no refund back to my bank for 2 months or so le

Not refund through visa.

It is refund to my bank account, via ATM.
But this card also has visa.

The correct order is to go to GTM and change the transport mode to VISA instead of netflashpay and after that proceed for refund. I did it wrong order. So now I have lost the ability to do simplygo with visa on the card.

 

[WhiteAnt]

Not refund through visa.

It is refund to my bank account, via ATM.
But this card also has visa.

The correct order is to go to GTM and change the transport mode to VISA instead of netflashpay and after that proceed for refund. I did it wrong order. So now I have lost the ability to do simplygo with visa on the card.

able to ask bank to help or reissue card?

seriously they're expecting basic commuters like us to know what procedures they want meh, this is a bit too much rah

 

[crystalnox]

Not refund through visa.

It is refund to my bank account, via ATM.
But this card also has visa.

The correct order is to go to GTM and change the transport mode to VISA instead of netflashpay and after that proceed for refund. I did it wrong order. So now I have lost the ability to do simplygo with visa on the card.

Just ask the bank for a free replacement, say SimplyGo cannot work.

 

[hclee01]

Anyone has problems viewing their bus/MRT transactions via the SimplyGo apps for the SingTel Dash card? I am using the apple watch to tap in and out for MRT and so far, no transactions has shown up in the apps since I started more than 7 days ago.

 

[JuniorLion]

Can HSBC Advance Credit Card be used here to get 1.5/2.5% cashback?

 

[x_men_naruto96]

You should add the transit card no in your dash app, not your virtual visa card no. I made the same mistake like you before

Anyone has problems viewing their bus/MRT transactions via the SimplyGo apps for the SingTel Dash card? I am using the apple watch to tap in and out for MRT and so far, no transactions has shown up in the apps since I started more than 7 days ago.

 

[Squaredot]

I have a DBS visa debit card with netflashpay. I went to an ATM and did a refund for netflashpay. After that, now cannot use the simplygo also. I went to the ticket counter, she told me I should have first changed the mode to visa and then did the refund.

Ask DBS for free replacement card

 

[laladuck]

Confirmed w CSO. UOB promotion is based on transactions posted during each qualifying period.

So far my rides are posted after 4-5 days.

Always assume posted date unless it is DBS

Posted from PCWX using WTS Qoo10 gift cards on Carousell

 

[hclee01]

You should add the transit card no in your dash app, not your virtual visa card no. I made the same mistake like you before

Thanks for your help. Didn’t realise that there are two different sets of numbers. I have managed to add and see transactions again.

 

[sunht]

Yesterday encountered "invalid bank card" error when tap out from bus (no issue when tap in), this morning found this missing exit charge on SimplyGo app.

After I read the instruction, I have to wait for the button to become green for claim, is that right?
Now I can't make claim when it is still in grey.

Sent from OnePlus 5T using GAGT

 

[Squaredot]

Yesterday encountered "invalid bank card" error when tap out from bus (no issue when tap in), this morning found this missing exit charge on SimplyGo app.

After I read the instruction, I have to wait for the button to become green for claim, is that right?
Now I can't make claim when it is still in grey.

Sent from OnePlus 5T using GAGT

Yes, wait for the green fare button then u claim.

 

[hyperbole]

Yesterday encountered "invalid bank card" error when tap out from bus (no issue when tap in), this morning found this missing exit charge on SimplyGo app.

After I read the instruction, I have to wait for the button to become green for claim, is that right?
Now I can't make claim when it is still in grey.

Sent from OnePlus 5T using GAGT

Ya, you will see a claim button when ready

 

[demoforce1]

HSBC

If I have 2 main card: advance and revolution
is that mean I can get $10 rebate for each card?