Singtel hi! Discussion Thread

xiaofan · Nov 10, 2025

Singtel hi! plan page:
https://www.singtel.com/personal/products-services/mobile/hi

FAQ for the hi! plans
https://cdn1.singteldigital.com/con...ts-services/mobile/hi/pdf/singtel-hi-faqs.pdf

Terms and conditions --> two types.
For $12 and $5 hi! Plan terms and conditions, click here.
For $15 hi! Plan and Tourist SIM terms and conditions, click here.

firesong · Nov 10, 2025

Tempted to write to Singtel and begin the email with, "Hi! Your plans are so confusing. Is it meant to be Hi!larious or Hi!deous? Did your marketing manager go on Hi!atus or is Hi!bernating? Is this a Hi!ccup in branding or a test of your Hi!deability? Perhaps your management should be in Hi!drosis for surely this attempt at Hi!brow treatment is has been Hi!jacked for the Hi!ghway and deserving of some Hi!ndsight."

But that would be Hi!ndersome...

Jurong640 · Nov 10, 2025

firesong said:
Tempted to write to Singtel and begin the email with, "Hi! Your plans are so confusing. Is it meant to be Hi!larious or Hi!deous? Did your marketing manager go on Hi!atus or is Hi!bernating? Is this a Hi!ccup in branding or a test of your Hi!deability? Perhaps your management should be in Hi!drosis for surely this attempt at Hi!brow treatment is has been Hi!jacked for the Hi!ghway and deserving of some Hi!ndsight."

But that would be Hi!ndersome...

hi!liarous

Kuala_Langat · Nov 11, 2025

So $15 plan is prepaid or postpaid? So confusing.

xiaofan · Nov 11, 2025

Kuala_Langat said:
So $15 plan is prepaid or postpaid? So confusing.

xiaofan said:
Singtel hi! plan page:
https://www.singtel.com/personal/products-services/mobile/hi

FAQ for the hi! plans
https://cdn1.singteldigital.com/con...ts-services/mobile/hi/pdf/singtel-hi-faqs.pdf

Terms and conditions --> two types.
For $12 and $5 hi! Plan terms and conditions, click here.
For $15 hi! Plan and Tourist SIM terms and conditions, click here.

If we trust Singtel website, then it is a PrePaid Plan, as per the terms and conditions.

https://www.singtel.com/personal/terms/prepaid-mobile-terms

************

Singtel Specific Prepaid Mobile Terms and Conditions

About these Specific Prepaid Mobile Terms and Conditions
(A) General Prepaid Mobile Services
(B) Prepaid Cards
(C) Prepaid Top Up Plans
(D) Definitions and Interpretation

1. About these Specific Prepaid Mobile Terms and Conditions

1.1 These Specific Pre-paid Mobile Terms and Conditions ('Prepaid Mobile Terms') apply to customers who have purchased our pre-paid mobile services, and sets out all our pre-paid mobile services ('Prepaid Mobile Services').

...

(A) General Prepaid Mobile Services

1. Prepaid SIM Cards or eSIM Cards

1.1 Maximum number of Prepaid SIM Cards. Under IMDA’s regulations, each customer can register up to a maximum of three (3) prepaid SIM cards ('Prepaid Card') only at any time, regardless of which mobile service provider the Prepaid Cards are purchased from.

...

tauntme · Nov 13, 2025

So confusing.. is it prepaid or postpaid

xiaofan · Nov 13, 2025

tauntme said:
So confusing.. is it prepaid or postpaid

Half half. You can check out the terms and conditions.
https://www.singtel.com/personal/products-services/mobile/hi

For $12 and $5 hi! Plan terms and conditions, click here. --> Postpaid, 4G
For $15 hi! Plan and Tourist SIM terms and conditions, click here. --> Prepaid. S$15 plan is 5G.

xiaofan · Nov 16, 2025

Good info for SingTel hi! S$5 Senior Plan (4G Only)

Khneo62 said:
Physical SIM card hi $5 Senior plan:

Max 4 lines
Free - Random Number
$5 - Select Number
$5 - Port in admin fee

Details of the plan:
https://www.singtel.com/personal/products-services/mobile/hi

Buy $5 Senior Singtel hi! Monthly Plan: Get 400GB Data (200GB Singapore + 200GB roam Malaysia/Indonesia/Thailand)

$5.00/mth

Only for seniors age 60 or older

Comes with

400GB 4G (200GB Singapore + 200GB roaming data Malaysia, Indonesia, Thailand)

Up to 100 IDD mins: 9 destinations

300 local mins + 50 SMS

Auto renews
Every 30 days

Jurong640 · Nov 16, 2025

xiaofan said:
Good info for SingTel hi! S$5 Senior Plan (4G Only)

Details of the plan:
https://www.singtel.com/personal/products-services/mobile/hi

$5.00/mth

Only for seniors age 60 or older

Comes with

400GB 4G (200GB Singapore + 200GB roaming data Malaysia, Indonesia, Thailand)

Up to 100 IDD mins: 9 destinations

300 local mins + 50 SMS

Auto renews
Every 30 days

Do not have 5G. They should try harder with 5G. Simba customers would not be enticed by this.

keenklee · Nov 16, 2025

Jurong640 said:
Do not have 5G. They should try harder with 5G. Simba customers would not be enticed by this.

IMHO.
I am a Singtel and Simba user. For 4G, i would rather go for Singtel than Simba.

P.S. As I sit here and type, my Heya Speedtest is 172/30 ping 23.

Khneo62 · Nov 16, 2025

From SingTel hi Agent;

“I do apologize but port-in from GOMO to Singtel hi! postpaid is not supported.”

suuhhc · Nov 16, 2025

Rather confusing, should just add these plans under hi prepaid & let people purchase if they are interested, like the good old yay plan which is also auto renew with credit card/debit card.

sango65 · Nov 16, 2025

Khneo62 said:
From SingTel hi Agent;

“I do apologize but port-in from GOMO to Singtel hi! postpaid is not supported.”

maybe the best way is to port to m1 Maxx $10 (purchase from retailer shops), then immediately port to Singtel hi! postpaid. m1 Maxx has no 1 mth commitment, can port out any time.

xiaofan · Nov 16, 2025

Khneo62 said:
From SingTel hi Agent;

“I do apologize but port-in from GOMO to Singtel hi! postpaid is not supported.”

I believe it is the same for the other way around.

No port-in to each other, between Gomo and Singtel hi! PostPaid.

Khneo62 · Nov 19, 2025

Singtel hi! $5 Senior Plan

Physical Sim now available at ALL hi! Retailers.

kitkat2 · Nov 19, 2025

Khneo62 said:
Singtel hi! $5 Senior Plan

Physical Sim now available at all hi! Retailers.

only 3 retailers so far.

hope they will offer physical sims directly, like with Gomo.

gapboy · Nov 19, 2025

Jurong640 said:
Do not have 5G. They should try harder with 5G. Simba customers would not be enticed by this.

Simba 5g plan for seniors seems to be the most enticing for now

sango65 · Nov 19, 2025

kitkat2 said:
only 3 retailers so far.

hope they will offer physical sims directly, like with Gomo.

they updated the retailers' list, now more shops

https://cdn1.singteldigital.com/con...obile/hi/pdf/authorised-singtel-retailers.pdf

sango65 · Nov 19, 2025

anyway, last time heya has 1 mth free for port-in. Seems like hi! dont have anymore

xiaofan · Nov 20, 2025

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************

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Singtel hi! Discussion Thread

High Supremacy Member

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Singtel Specific Prepaid Mobile Terms and Conditions​

1. About these Specific Prepaid Mobile Terms and Conditions​

(A) General Prepaid Mobile Services​

Arch-Supremacy Member

High Supremacy Member

High Supremacy Member

$5.00/mth​

High Supremacy Member

$5.00/mth​

Arch-Supremacy Member

Banned

Senior Member

Master Member

High Supremacy Member

Banned

Master Member

Arch-Supremacy Member

Master Member

Master Member

High Supremacy Member

Singtel Specific Prepaid Mobile Terms and Conditions

1. About these Specific Prepaid Mobile Terms and Conditions

(A) General Prepaid Mobile Services

$5.00/mth

$5.00/mth