soCash

peppermint7

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Hope so but unlikely..this was in the promo website that state I should see reward screen after making a withdrawal.

$1 Bonus Reward
Applicable for a minimum withdrawal amount of $50.
Earn bonus reward up to S$1 when you transact anywhere. See Rewards screen in app to see what you have earned.
The Promotion is valid only for the first qualifying transaction of the day.

Actually in the website that $1 bonus doesn't come under targeted promo. Not sure why we didn't get also.. but since its free $. If get is blessing. If didn't then no choice
 

theking_smen

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I received their promo notification and email. Went to SS to withdraw $70 BUT NO reward given. How do we know Socash Marketing made mistakes??

I withdraw yesterday without any rewards given too... but today i saw in their app they indicate the promo at the store list... so maybe the promo starts today?
 

peppermint7

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I withdraw yesterday without any rewards given too... but today i saw in their app they indicate the promo at the store list... so maybe the promo starts today?

Oh ya! You're right! Mine also suddenly all show up today. Later go try again :D
 

devion

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I just withdrew $50 from a store with "promo", didn't receive any cashback. Maybe because I already withdrew $1k this month.

Thanks, guess will have to wait till next mth. Their TnC never been very transparent, the limit was never mentioned as well as if it shares with past promo limit too.
Save my one trip down.
 

revhappy

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Went to ATM to update/change my phone number in order to receive OTP via SMS, same mobile number not accepted. Sigh!
I have physical token and every time need to key from this physical token when use soCash.
Online shopping normally the digital token was used.
Still don’t understand what’s went wrong.
Anyone face the same issue?

I also have the same issue. My digital token works perfectly everywhere and my phone number is correctly recorded. But when I use socash, it asks me for physical token and sms option is disabled, it tells me phone number not updated, while it is correctly updated.

My physical token battery died long ago.

I have been using ICBC app based payment for SoCash.

If I remember correctly, this issue occurred after I changed my DBS phone number for OTP to another number and then changed back again.
 

IronMan123

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I also have the same issue. My digital token works perfectly everywhere and my phone number is correctly recorded. But when I use socash, it asks me for physical token and sms option is disabled, it tells me phone number not updated, while it is correctly updated.

My physical token battery died long ago.

I have been using ICBC app based payment for SoCash.

If I remember correctly, this issue occurred after I changed my DBS phone number for OTP to another number and then changed back again.

DBS still issue the physical token?
 

wira

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Went to ATM to update/change my phone number in order to receive OTP via SMS, same mobile number not accepted. Sigh!
I have physical token and every time need to key from this physical token when use soCash.
Online shopping normally the digital token was used.
Still don’t understand what’s went wrong.
Anyone face the same issue?

hmm if mobile number not accepted, most likely bank detects an existing mobile in their customer database. So probably need to go branch, show proof that this number is your number ( via telco bill or something ) then they can update it ( and remove the mobile from the other customer ).
this could happen as Telco refresh used mobile numbers.
 

cnotsniw

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so, did $50 withdrawal yest and today and didnt get the target promo rewards. Only got the 10 points each to earn my $1.

maybe can't do this promo at SS?
 

peppermint7

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so, did $50 withdrawal yest and today and didnt get the target promo rewards. Only got the 10 points each to earn my $1.

maybe can't do this promo at SS?

I did at 2 separate individual stores also gotten 10 points only.

That $1 is like targeted for those who received the in app notification only :(

Update: oh ya. U are one of them who received the notification correct? Strange sia
 
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peppermint7

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I have been using ICBC app based payment for SoCash.

Be aware ICBC has a annual withdrawal limit of 10k.

Previously i wasn't aware and has been withdrawing $50 twice daily. Somewhere in April my limit reached -_-

Game over. Until next year reset

Whereas DBS no such limit
 

Squaredot

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I realise I also recd the notification after reading post.
I just withdrew $50 at SS, awarded 75c= 1.5% cashback of old promo :s13:

Btw how to set notification alert?

I just withdrew $50 from SS. I got $1 cashback instead of 0.75 previously :s13:
 

cnotsniw

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I did at 2 separate individual stores also gotten 10 points only.

That $1 is like targeted for those who received the in app notification only :(

Update: oh ya. U are one of them who received the notification correct? Strange sia

hmmm, cud be fake promo? reword the campaign but is essentially the 30 pts = $1 promo? which was what i was asking in the original post on the notification. :(
 

revhappy

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Be aware ICBC has a annual withdrawal limit of 10k.

Previously i wasn't aware and has been withdrawing $50 twice daily. Somewhere in April my limit reached -_-

Game over. Until next year reset

Whereas DBS no such limit

Oh! I never knew this. Thanks for the headsup!
 

peppermint7

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Oh! I never knew this. Thanks for the headsup!

Try withdrawal as little as possible each round. If no promo just draw $30 to clock 3 times 10pts. If promo require min $50. Then only do $50.

I actually walked in to ICBC branch cos I thought is my account issue as after my limit reached, i can't even do a withdrawal from ATM! :s13:
 

peppermint7

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hmmm, cud be fake promo? reword the campaign but is essentially the 30 pts = $1 promo? which was what i was asking in the original post on the notification. :(

Don't think is fake cos Squaredot and 1 other friend also gotten the cashback.

But strange it is selective
 
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