hmmm lol.
this reminds me to be extra wary, especially since i dont answer calls nowadays on my registered banking phone no.
i remembered when i had to reactivate my ibanking access, the CSO whom i called in prompted me to provide OTP.
Now with all these, reminds me of scam stories reported where scammers will send OTP triggers request and ask u for OTP (of which they'll key in on their end to gain access/authorise)
Then again, at least its safe when its customer whom called in bank number.
Random ah mao ah gao call us (customer) and request to "verify" security qns or details etc, how are we able to verify or proof that they are real?
u ask me OTP to verify my identity, how abt i ask u OTP to verify your identity too?