Starhub Giga

[GoodBetterBest]

Yea charged already. Ok thank you I will be contacting them once their live agent comes online

Charge already, then best call the credit card centre to stop payment first. You contact Giga agent, they drag and drag and then you waste your time to monitor.

Once you call the credit card to stop payment, the credit card centre will handle them.

 

[jayjay0702]

Have you received the email said 'Hi hi, your giga line has been terminated' after porting out?

If so, definitely can dispute with them.

Nope I did not receive, even up till now I’ve not received yet.

 

[jayjay0702]

Charge already, then best call the credit card centre to stop payment first. You contact Giga agent, they drag and drag and then you waste your time to monitor.

Once you call the credit card to stop payment, the credit card centre will handle them.

Ya I think I am going to do that. Been trying to connect their live agent for 30min but still no one tend to me.

 

[tiredman]

Plus 1.....i an new to this think of signing

 

[tiredman]

Guys got a few questions for new bird like me

Hope anybody can reply me thanks

1)lets say my contract ends on 25 dec this year .when can i sign up this plan?how long does it take to activate?

Is it troublesom?

2) regarding billing issues can i pay by axs machine like my normal hp bills ?or they deduct auto from bank account ?

Thanks all

 

[GrizzlyBear]

Guys got a few questions for new bird like me

Hope anybody can reply me thanks

1)lets say my contract ends on 25 dec this year .when can i sign up this plan?how long does it take to activate?

Is it troublesom?

2) regarding billing issues can i pay by axs machine like my normal hp bills ?or they deduct auto from bank account ?

Thanks all

Anytime, sign up for a new giga number (not port-in). Activation starts immediately when you activate it from the mobile app, it is recommended to activate within 30 days of receiving the SIM. Initiate porting-in your existing number from the giga mobile app only after your contract ends.

Need a debit or credit card for payments, add the card to your account on the mobile app, recurring payments occurs on the card.

Do take note giga does not offer VOLTE, meaning if you try to use data while on a voice call it will not load, I cancelled my giga for this reason.

 

[TsukiSG]

Nope I did not receive, even up till now I’ve not received yet.

That means your port out is not successful?

Maybe first check giga! app the number is still there or not?

 

[Aneosx]

Anytime, sign up for a new giga number (not port-in). Activation starts immediately when you activate it from the mobile app, it is recommended to activate within 30 days of receiving the SIM. Initiate porting-in your existing number from the giga mobile app only after your contract ends.

Need a debit or credit card for payments, add the card to your account on the mobile app, recurring payments occurs on the card.

Do take note giga does not offer VOLTE, meaning if you try to use data while on a voice call it will not load, I cancelled my giga for this reason.

Does it mean watsapp call cannot be used on GIGA?

 

[justln]

Does it mean watsapp call cannot be used on GIGA?

Whatsapp call is all data, never use up any of your call time.


Anyone got signal issues at Admiralty area? Went there today, 4G signal but no internet.

 

[i.Singaporean]

Does it mean watsapp call cannot be used on GIGA?

Whatsapp Call works over internet(WiFi/4G), nothing to do with VoLTE

 

[Aneosx]

Whatsapp Call works over internet(WiFi/4G), nothing to do with VoLTE

so it means while I'm using the phone, I cannot use the watsapp like web watsapp?

 

[justln]

so it means while I'm using the phone, I cannot use the watsapp like web watsapp?

VoLTE Voice over LTE means you can make a NORMAL PHONE CALL and have 4G internet to browse. If not, when you are on the call then it's just 3G signal

Whatsapp call is just DATA, never touch 3G signal. Totally different.

 

[i.Singaporean]

so it means while I'm using the phone, I cannot use the watsapp like web watsapp?

You mean if you're calling?

Yeah cos apparently when you call, it drops to 3G to call and giga's 3G cannot surf internet means no internet on your phone

No internet on your phone = no Whatasapp Web as messages are downloaded on your phone first then pushed to the Web via internet - which your phone doesn't have if you're engaged in a call

Unless you're connected to WiFi then no problem

----

If you're engaged in a call = 3G, no internet at all unless you're connected to WiFi

 

[WestGuy]

Awesome, i just got $50 transferred into my giga wallet just for applying for the OCBC Frank credit card

 

[Aneosx]

what are the drawbacks on GIGA if there is? other than the VOLTE issue when calling?

 

[jayjay0702]

That means your port out is not successful?

Maybe first check giga! app the number is still there or not?

It’s successful. I’m currently using it and it shows on my MR app. To make sure not the MR app error I dialed my no. and it works. And yes I still can see my phone number on giga! app which is very weird. So this is the full time line:

1. Signed up for MR on Monday, received port out request approved SMS on the day itself and the SMS also stated porting process will be done at 11pm.

2. At 11pm (yes really at 11pm), my giga sim suddenly no more signal, which usually means porting is being done, so I switched over to MR sim.

3. Around an hour later, my number replaced the temporary number which MR gave.

I’ve contacted the live agent and they can’t give me an answer as well and as usual say they will raise it up and get back to me zzz. So hopefully what I experienced can help some of you here who is planning to port out. Port out at least 5 working days it seems, not the 3 they suggested. Sigh if can’t get my money back have to wait 7 months to see savings...

 

[jayjay0702]

what are the drawbacks on GIGA if there is? other than the VOLTE issue when calling?

Is roaming call important to you? You can only receive sms if you’re overseas. You cannot make nor receive calls, and send SMS at all. But in the current climate I think it’s as not important

 

[mubz96]

Awesome, i just got $50 transferred into my giga wallet just for applying for the OCBC Frank credit card

When was your frank card approved?

Sent from Samsung SM-G950F using GAGT

 

[GoodBetterBest]

Guys got a few questions for new bird like me

Hope anybody can reply me thanks

1)lets say my contract ends on 25 dec this year .when can i sign up this plan?how long does it take to activate?

Is it troublesom?

2) regarding billing issues can i pay by axs machine like my normal hp bills ?or they deduct auto from bank account ?

Thanks all

If you old telco (current one) is m1 or starhub, those non-MVNO, I think they would refund your subscription if you port-out. But those MVNO don't. You can check with your telco first.

If so, for the former, when you port-out is not so impt if you are not on contract. For the latter, you may want to port-out towards the end of the month but not exceed as they would not refund you.

I was on CL, that's why I ported out after the 20th of the month. If I port out on 28, 29, 30th, and there are problems, the delay will take me to 1,2,3rd of the new subscription month and I will pay 1 whole month to CL for nothing.

Before that, I ported out from M1, I didn't bother with the date. I was on the last month of my contract, and I paid $10/- penalty. But I got a shopback to cover it and it was the $7/- 11.11 promotion last year. So was a good deal.

 

[Angtehkor]

My giga signal kisiao one. Inside my room mostly 3 bars low 90s to high 90s dBm sometimes 4 full bars low 80s to high 80s dBm. If keep on 3 bars my battery drain very the fast.