Starhub Giga

tks

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Good for those on 6GB plan like me. ��

My this month data can roll over.

I think the additional data (purchased or given free) cannot roll over? That is what happened when my wife purchased extra 1GB on day before her plan renewal date. Only those data under the plan rolled over.

And was this 10GB free a mistake by Giga!? The system went down for maintenance shortly and my friends could not claim, was told to check back 6 am this morning. This morning the offer no more.
 

liquidlight

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giga port out

seems porting out from giga lots of issue from the thread here. one reason not to go giga if intend to port out later
 

kazuki666

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The new simcard siao siao de. Last night ok wan. This morning die die not moving , though is full bar. Reboot phone then ok le �

Sent from Xiaomi POCOPHONE F1 using GAGT
 

bigfoot

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anyone facing issue receiving OTP SMS after port in? Mine was port in on 11/11 but until today I still cannot OTP from the following banks:
1. SCB
2. HSBC
3. BOC

The other banks and singpass all ok. Only the above three banks. Already called the banks and they informed me that the OTP have been sent out on their side. Giga agent is really hard to contact as well. I need help. Thank you.
 

Kiwi8

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I think the additional data (purchased or given free) cannot roll over? That is what happened when my wife purchased extra 1GB on day before her plan renewal date. Only those data under the plan rolled over.

And was this 10GB free a mistake by Giga!? The system went down for maintenance shortly and my friends could not claim, was told to check back 6 am this morning. This morning the offer no more.

I think he is trying to say that the free 10gb can be used up first for this month, thereby saving most of this month's data quota for next month.
 

kazuki666

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Sian. Activated on 12-Nov 11pm and requested port in from SingTel still haven receive anything till now. Email no reply, request live chat no agent. Any ideas?

Maybe I was porting from SH, and Giga is under SH so its faster?
 

kazuki666

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anyone facing issue receiving OTP SMS after port in? Mine was port in on 11/11 but until today I still cannot OTP from the following banks:
1. SCB
2. HSBC
3. BOC

The other banks and singpass all ok. Only the above three banks. Already called the banks and they informed me that the OTP have been sent out on their side. Giga agent is really hard to contact as well. I need help. Thank you.

interesting, how to test the OTP ah?
 

vsvs24

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I think he is trying to say that the free 10gb can be used up first for this month, thereby saving most of this month's data quota for next month.

Yes. I usually don't have a lot left to rollover. But this mth should be able to roll over 4 to 5GB.
 

Apex

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anyone facing issue receiving OTP SMS after port in? Mine was port in on 11/11 but until today I still cannot OTP from the following banks:
1. SCB
2. HSBC
3. BOC

The other banks and singpass all ok. Only the above three banks. Already called the banks and they informed me that the OTP have been sent out on their side. Giga agent is really hard to contact as well. I need help. Thank you.

Normal take awhile to stabilize. Maybe 5-7 working days.
 

Apex

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Sian. Activated on 12-Nov 11pm and requested port in from SingTel still haven receive anything till now. Email no reply, request live chat no agent. Any ideas?


Only the live chat agent can provide you with an update and when your line port in will start.

Suggest u try during business hours as they have more agent online (lesser waiting time)
 

vsvs24

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Sian. Activated on 12-Nov 11pm and requested port in from SingTel still haven receive anything till now. Email no reply, request live chat no agent. Any ideas?

Giga staff don't work weekends on public holiday. Have to wait till Mon.
 

Jaxonnie

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Anyone faced issues with receiving OTP SMS after porting in with giga? I am unable to receive Facebook/Instagram login verification OTP SMS. Not sure if it is FB/IG issue or a giga issue.
 
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