Starhub Giga

[vsvs24]

Free 100 min talktime today.

#gigaSURPRISE Just for You
With so much going on, here’s a #gigaSURPRISE to put a smile on your face. Simply launch your giga app on Friday, 20 March 2020, to redeem your FREE 100 Mins Talktime pack, valid for use till your next renewal date.

 

[BeefCutlet]

Free 100 min talktime today.

#gigaSURPRISE Just for You
With so much going on, here’s a #gigaSURPRISE to put a smile on your face. Simply launch your giga app on Friday, 20 March 2020, to redeem your FREE 100 Mins Talktime pack, valid for use till your next renewal date.

My renewal is in 1 week time... so can only last for 1 week. Sianz

 

[BeefCutlet]

I'm guessing with giga I cannot hotspot for my work and answer calls at same time right

 

[youhsueh]

I'm guessing with giga I cannot hotspot for my work and answer calls at same time right

You can't take regular phone calls and surf the net at the same time due to the lack of VoLTE.

When regular phone calls is received or made, the network will drop to 3G - which does not support the use of concurrent call and data surfing.

 

[windwaver]

Free 100 min talktime today.

#gigaSURPRISE Just for You
With so much going on, here’s a #gigaSURPRISE to put a smile on your face. Simply launch your giga app on Friday, 20 March 2020, to redeem your FREE 100 Mins Talktime pack, valid for use till your next renewal date.

My renewal is in 1 week time... so can only last for 1 week. Sianz

Lol, those renewal date on 21st really CMI

 

[ichinisan]

You can't take regular phone calls and surf the net at the same time due to the lack of VoLTE.

When regular phone calls is received or made, the network will drop to 3G - which does not support the use of concurrent call and data surfing.

Does this mean that when I am surfing the Internet, there won’t be any calls coming in? That means I won’t know if someone calls me?

 

[Hwsemb]

Does this mean that when I am surfing the Internet, there won’t be any calls coming in? That means I won’t know if someone calls me?

Incoming calls will still come in when you are using the data to surf internet, watch youtube etc. Just that the data will get disconnected immediately upon incoming call, and your youtube will stop streaming. Once you reject the call, or caller ends call, the data will resume.

 

[ironut]

Need advice from experts here.

After my wife changed her plan to Giga, I can no longer make a voice call to her. I will get directed to her voicemail. I'm using Huawei Mate 20 and Singtel.

If I use iPhone on Starhub to call her, it works.


Could it be Singtel issue or Huawei phone issue?

 

[cruizer_ph]

Lol, those renewal date on 21st really CMI

yep that was the case with me...had it for one day, then the following day back to 100 minutes for the whole month!

 

[Apex]

Need advice from experts here.

After my wife changed her plan to Giga, I can no longer make a voice call to her. I will get directed to her voicemail. I'm using Huawei Mate 20 and Singtel.

If I use iPhone on Starhub to call her, it works.


Could it be Singtel issue or Huawei phone issue?

Sometimes the port over not fully complete this happen.

So have this issue been resolved ?

I recently had data issue after my numbers port over completed.

 

[hummer]

Anyone knows if I boosted too much data, does that get carried over? Or only the original data allocation gets carried over?

 

[ekardo]

Anyone knows if I boosted too much data, does that get carried over? Or only the original data allocation gets carried over?

what talking you? max 1 month data to carry over...

 

[Hwsemb]

Need advice from experts here.

After my wife changed her plan to Giga, I can no longer make a voice call to her. I will get directed to her voicemail. I'm using Huawei Mate 20 and Singtel.

If I use iPhone on Starhub to call her, it works.


Could it be Singtel issue or Huawei phone issue?

How about mixing the combination to test? Huawei+Starhub, and iPhone+Singtel ?

How about using a residential line or office line?

Also, she can try turning off her voicemail?

 

[crystalnox]

Anyone knows if I boosted too much data, does that get carried over? Or only the original data allocation gets carried over?

If you already used 5GB of the initial 25GB then boosted 3GB to 23GB, I believe only 20GB can be carried over

https://www.giga.com.sg/FAQs_Details.aspx?FaqCategoryName=Rollover+data+&+Extras&FaqCategoryId=3
Which data bundle gets used first in my giga plan?
The data usage priority is as follows:
1) Data with the earliest expiry date will be used first
2) After that, Add-on purchases will be used as they cannot be rolled over
3) Lastly, your data from the current month's base plan will be used so that you can rollover any unused data to the next month!

 

[hummer]

If you already used 5GB of the initial 25GB then boosted 3GB to 23GB, I believe only 20GB can be carried over

https://www.giga.com.sg/FAQs_Details.aspx?FaqCategoryName=Rollover+data+&+Extras&FaqCategoryId=3
Which data bundle gets used first in my giga plan?
The data usage priority is as follows:
1) Data with the earliest expiry date will be used first
2) After that, Add-on purchases will be used as they cannot be rolled over
3) Lastly, your data from the current month's base plan will be used so that you can rollover any unused data to the next month!

Thanks for the info. Good stuff.

 

[ekardo]

If you already used 5GB of the initial 25GB then boosted 3GB to 23GB, I believe only 20GB can be carried over

https://www.giga.com.sg/FAQs_Details.aspx?FaqCategoryName=Rollover+data+&+Extras&FaqCategoryId=3
Which data bundle gets used first in my giga plan?
The data usage priority is as follows:
1) Data with the earliest expiry date will be used first
2) After that, Add-on purchases will be used as they cannot be rolled over
3) Lastly, your data from the current month's base plan will be used so that you can rollover any unused data to the next month!

wrong, if each month data is 25gb, the max that can carry over is 25gb...
in your example, 23gb will be carried over..

 

[SibehHL]

Anyone knows if I boosted too much data, does that get carried over? Or only the original data allocation gets carried over?

Why bother to boost data when can't even use up your base plan allocation? Strange logic.

 

[crystalnox]

wrong, if each month data is 25gb, the max that can carry over is 25gb...
in your example, 23gb will be carried over..

It depends if Giga separates data into different buckets or not. They already say boosted data cannot be carried over, so if they deducted from your main plan first because you have not bought any boosted data yet, then you won't have the full 25GB to rollover.

 

[hummer]

Why bother to boost data when can't even use up your base plan allocation? Strange logic.

Well, I am on the 5GB plan. Based on my calculation and average consumption, i would need an extra GB before time is up for new cycle.

But was suddenly asked to work from home, therefore don't use on train anymore. So the extra boosted data became boosted for nothing, and hence my question if the "boosted" data can be carried over.

Anyway, my plan is resetting at 10am tomorrow. Will know better then.

 

[ekardo]

It depends if Giga separates data into different buckets or not. They already say boosted data cannot be carried over, so if they deducted from your main plan first because you have not bought any boosted data yet, then you won't have the full 25GB to rollover.

I thot giga have a 25gb plan ?