Starhub Giga

[Kitaro9202]

Giga still need pay delivery lol

 

[ahboon83]

Suddenly the issue resolved on its own and received all the backlog SMSes over the past week. Think its some connectivity issue.

I kenna this twice already, each time last for 1 to 2 days

First time I was not urgent so let it resolve by itself

Second time I tried a lot of reboot and ask people to send me SMS but did not work
Swap sim card to another phone then issue suddenly resolved

Listing down here to share experience


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[radon]

I kenna this twice already, each time last for 1 to 2 days

First time I was not urgent so let it resolve by itself

Second time I tried a lot of reboot and ask people to send me SMS but did not work
Swap sim card to another phone then issue suddenly resolved

Listing down here to share experience


Read HWZ Forum Rules!

Touch wood, next time if u kena.
Try to reinsert the sim card, it work for me.

 

[Zazazas]

I must say giga used to be good. But it seems like there are more dead spots or network throttling happening. I can have full cellular connection but nothing loads. It's been like this for a few months and no improvement. Have since ported to gomo and only 1 day I can feel the difference. Pages load faster and no dead spots so far.

Use to go giga due to gomo no volte. But that's not an issue now. Give so much free data but if the base user experience is so bad no point staying.

Yeah, used to never have speed or coverage issues, but recently when mrt is crowded my speeds fall below 1mbps. But gomo value doesn't seem that good either. Thinking of going to orange to test out their reception until the free caller id run out

 

[Shadowz1984]

Is the $10 for 40gb only applicable to certain shops? I still see the shop near my shop is having $10 for 36gb.

 

[chaiscool]

Is the $10 for 40gb only applicable to certain shops? I still see the shop near my shop is having $10 for 36gb.

Maybe they never update the poster / sign, can try directly ask them. If not, then it’s only selected shops that update the pricing.

 

[crystalnox]

Anyone knows if the gigaBuddy is the cheapest place to hold phone numbers? Also... data-only plans can be converted to a plan with caller ID regardless of telco right?

Probably only Giga can answer you on the second question. By right can, by left they can decide to block it since it’s meant to be an accompanying line to the main line.

 

[frizee]

Hi, I just ported to Giga this morning and under iMessage it keeps showing my temp number instead of my main line.

Whenever I try to click on the temp number, it prompts me to 'remove it and nothing happens' after, so I am stuck with using emails for iMessage...

This did not happen to me last time though...

Anyone having the same issue now?

Or does it take awhile for the SIM card to recognise my porting over?

 

[Arandalo]

Hi, I just ported to Giga this morning and under iMessage it keeps showing my temp number instead of my main line.

Whenever I try to click on the temp number, it prompts me to 'remove it and nothing happens' after, so I am stuck with using emails for iMessage...

This did not happen to me last time though...

Anyone having the same issue now?

Or does it take awhile for the SIM card to recognise my porting over?

Might want to refer to this post (and the one below it)
https://forums.hardwarezone.com.sg/...-sim-only-plans-part-2.6179673/post-142983628

 

[frizee]

Might want to refer to this post (and the one below it)
https://forums.hardwarezone.com.sg/...-sim-only-plans-part-2.6179673/post-142983628

Ok bro, means I'll probably have to try tomorrow?

 

[frizee]

Sigh really jialat this time, can't even receive my Apple two-factor auth code and Apple SMS...

FaceTime also keep reading 'temp number'... Anyone knows what I should do?

 

[crystalnox]

Sigh really jialat this time, can't even receive my Apple two-factor auth code and Apple SMS...

FaceTime also keep reading 'temp number'... Anyone knows what I should do?

Apple SMS? You mean iMessage.

Take out SIM card, Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before, reboot phone, insert SIM card again and cross your fingers.

 

[frizee]

Apple SMS? You mean iMessage.

Take out SIM card, Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before, reboot phone, insert SIM card again and cross your fingers.

Tried 4-5 times already, not just iMessage, iMessage keeps detecting the temp number, now cant even receive Singpass, Apple 2FA OTP

I'm porting out but MR needs OTP, also cannot receive... DANG just when i thought SIMBA was bad, this is worse...

 

[chaiscool]

Tried 4-5 times already, not just iMessage, iMessage keeps detecting the temp number, now cant even receive Singpass, Apple 2FA OTP

I'm porting out but MR needs OTP, also cannot receive... DANG just when i thought SIMBA was bad, this is worse...

Imo this is not telco issue but Apple. You go other telco and activate too early will get same issue.

I resolved mine by deleting the temp number from setting / my number and saving it as blank, than type in the actual number and save. Then next day restart and verify if number is still correct then activate iMessage/ facetime.

also, remember to deactivate iMessage and facetime as they’re connected to my number

 

[harky]

hi, is giga lag for 4g?

 

[frizee]

Imo this is not telco issue but Apple. You go other telco and activate too early will get same issue.

I resolved mine by deleting the temp number from setting / my number and saving it as blank, than type in the actual number and save. Then next day restart and verify if number is still correct then activate iMessage/ facetime.

also, remember to deactivate iMessage and facetime as they’re connected to my number

It’s hard not think that it’s not the telco’s fault when I can’t receive Singpass and Apple verification OTP but I’m able to on my SingTel and Circles SIM lol and earlier, it really did keep showing the temp number…

I’ve called Apple and also previously wasn’t able to change to my numbers under Settings - Phone - My Number, now able to…

Ive deactivated both and will see how it goes tomorrow…

 

[frizee]

hi, is giga lag for 4g?

From my experience… No lag mate, their 4G imo quite stable

 

[harky]

From my experience… No lag mate, their 4G imo quite stable

need to jump ship liao... GOMO only give 20gb

 

[chaiscool]

It’s hard not think that it’s not the telco’s fault when I can’t receive Singpass and Apple verification OTP but I’m able to on my SingTel and Circles SIM lol and earlier, it really did keep showing the temp number…

I’ve called Apple and also previously wasn’t able to change to my numbers under Settings - Phone - My Number, now able to…

Ive deactivated both and will see how it goes tomorrow…

This is backend issue, don’t think regular CS from apple or telco can do anything about it.

I think the process work like this. When you insert new sim, iPhone would detect the sim and send global sms to apple to record your sim and tie the number to your apple account. So when you insert that sim, even if the number change due to porting, Apple would still see it as the previous number. Hence, it’s apple problem as they register it automatically and no way to edit it. It’s not telco issue as the porting is successful and can be used on android phones, it’s just apple that has this issue.


Iirc someone suggested to use android temporary while changing number and verify the sim porting is successful

 

[frizee]

This is backend issue, don’t think regular CS from apple or telco can do anything about it.

I think the process work like this. When you insert new sim, iPhone would detect the sim and send global sms to apple to record your sim and tie the number to your apple account. So when you insert that sim, even if the number change due to porting, Apple would still see it as the previous number. Hence, it’s apple problem as they register it automatically and no way to edit it. It’s not telco issue as the porting is successful and can be used on android phones, it’s just apple that has this issue.


Iirc someone suggested to use android temporary while changing number and verify the sim porting is successful

Sigh I’ll try again tomorrow