Starhub Giga

[cracker]

Can giga receive mobile signal / incoming calls in JB? M1 maxx no signal at all in JB.

seriously ?

I intend to dump Giga for M1 maxx....

 

[Kiwi8]

Does Giga still give out free data occasionally?

Yes but not that often recently.

 

[Kiwi8]

Has anyone's giga account been having problem?

I can't seem to be able to see my lines' statuses on the Dashboard.

Also having problems porting out.

 

[chaozfusion]

Has anyone's giga account been having problem?

I can't seem to be able to see my lines' statuses on the Dashboard.

Also having problems porting out.

Managed to talk to them. They having some major “maintenance” saw error message in app

 

[Kiwi8]

Managed to talk to them. They having some major “maintenance” saw error message in app

Indeed I read some FB msgs left on their Giga Experience FB page, many customers also complaining not able to port out nor see their mobile line status on the app dashboard.

Jialat sia... Zero1 has deadline on porting, I cannot wait for too long otherwise zero1 will impose charges for failure to port in.

 

[cracker]

Has anyone's giga account been having problem?

I can't seem to be able to see my lines' statuses on the Dashboard.

Also having problems porting out.

my acct kept saying system maintenance from Sunday evening till Monday afternoon...

and today it s down again.. this time citing apps enhancing.

 

[Kiwi8]

my acct kept saying system maintenance from Sunday evening till Monday afternoon...

and today it s down again.. this time citing apps enhancing.

Indeed, knn this Giga dashboard, just now I checked at 12 something, then it said check back at 1pm. Then I checked at 4 something pm then it said check back at 5pm.

Now check it said check back at 2100.

 

[Kiwi8]

Knn.

 

[froztheart]

Knn.

View attachment 49391

That's when you know they have an outsourced IT dept that isn't able to get things done on time. lol

 

[Steyr69]

What happened to my dashboard????

The page where they show how much data I used / have....

Anyone knows??

 

[cracker]

It is working now.. at least for me

 

[Kiwi8]

It is working now.. at least for me

For me nope, my lines are still not displayed properly on the dashboard.

 

[shawnng]

For me nope, my lines are still not displayed properly on the dashboard.

Able to check with them?

 

[Kiwi8]

Able to check with them?

Live agent is not responding.

They really suck.

 

[froztheart]

Working now but still gotten no response from them on FB/WhatsApp/Giga App/Emails.

 

[Kiwi8]

Working now but still gotten no response from them on FB/WhatsApp/GIga App/Emails.

It's really too much.

I timed my port out to the other telco precisely because my billing cycle starts on the 1st of the month and if the delay to the port out continues I gonna be charged another month's subscription by giga liao.

Anyway we can complain about this?

 

[froztheart]

It's really too much.

I timed my port out to the other telco precisely because my billing cycle starts on the 1st of the month and if the delay to the port out continues I gonna be charged another month's subscription by giga liao.

Anyway we can complain about this?

Only can complain to IMDA, but will there be any actual action taken/resolution given?

 

[Skypower]

Since morning, i trying whatsapp the Giga, no live agent was around, my previous few days of web for request submissions also none reply.

 

[Zapper1819]

Lousy service ?

 

[Steyr69]

What happened to my dashboard????

The page where they show how much data I used / have....

Anyone knows??

I just check, appear liao.
knn, simple things like this they also can screw up.

just imagine you access your bank account and you only able to see promotions and ads, but your account details are now where to be found.