Starhub Giga

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I'm here to complain about Giga's network in Malaysia, especially in Toppen area. Always 4 bars but non-existent connection and speed.

Sadly, bill just renewed so cant port out, have to wait closer to the next bill cycle. Looking at Gomo.
 

Fellowes

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I'm here to complain about Giga's network in Malaysia, especially in Toppen area. Always 4 bars but non-existent connection and speed.

Sadly, bill just renewed so cant port out, have to wait closer to the next bill cycle. Looking at Gomo.
I think is due to the partner network for giga which are Umobile and Maxis only so not enough bandwidth at the area, base station or coverage issue while Eight add CelecomDigi after too many complaints.
 

McGraw

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Terrible experience
Today supposed to receive simcard
Suddenly I received a message telling me I wasn't present at delivery address?
They never even call me or WhatsApp me just ghosted me after I paid for the sim card delivery fee?!
 

froztheart

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Terrible experience
Today supposed to receive simcard
Suddenly I received a message telling me I wasn't present at delivery address?
They never even call me or WhatsApp me just ghosted me after I paid for the sim card delivery fee?!
Which provider? Singpost ah? :s22:
 

xiaofan

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My colleague has giga S$15.28 plan with free 5G. He likes the roaming bundle.
• 300GB, FREE 5G Speeds forever!
• Free Rollover Data
• 300 SMS, 300 mins
• 8GB Asia Roaming forever

Then I show him Eight 5G plan at S$14.28. He agrees that Eight has much better roaming bundle, even better than giga S$18.33 5G plan.
Just wondering any main benefits of giga versus Eight?

1) Free rollover data? I think this is not that useful now with big data bundle.

2) giga 5G has better priority than Eight 5G?

3) Better support?

4) Any other factors to keep you in giga and not consider Eight?

Take note Eight Telecom is a fully owned subsidiary of StarHub.
 
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