Starhub Giga

[The_King]

any giga user to help?

For giga app, is there option for me to use the app to manually to Pay my Bills?

 

[xonix]

any giga user to help?

For giga app, is there option for me to use the app to manually to Pay my Bills?

No. 10 chars

 

[Notbbfa]

$18 signup is till 15 Dec. Once signed up, it’s forever till you port out.

Looks like Giga's $18 for 20GB (forever?) is much more attractive than Circle's $18 for 20GB ($18 for a year then $28 afterwards)


Anybody can share about Giga's customer service and connectivity?

 

[Pengsp]

Looks like Giga's $18 for 20GB (forever?) is much more attractive than Circle's $18 for 20GB ($18 for a year then $28 afterwards)


Anybody can share about Giga's customer service and connectivity?

Some people say good but I cann't wait to port out, no problem with call (not many yet) but always no internet connection 90%+ of the time. I will port out at the end of the moth, looking at Gomo at M1. Facebook cannot load, SpeedTest cannot complete. Queenstown, Redhill, Alexandra rd., Raffles Place.

 

[Irenicus]

Giga tips
you can port in later after you already sign up and received your SIM card
click the menu button on extreme right and menu pop up
tap port-in to giga follow instructions
your port in number will replace the giga number

Hi, I would like to port-in my number at the end of Dec. In the Giga app menu, can you advise whether to choose "Get new number" or "Port-in number"?

Because after choosing "port-in number", the T&C says that the port-in will be processed within the next working day. Thks.

 

[kaya123]

From my understanding is that you can first get new number and after your current contract ends and you are ready to port in, you can do so by selecting the port in option from the menu on giga app.
Please correct me if i am wrong anyone.

 

[Notbbfa]

Some people say good but I cann't wait to port out, no problem with call (not many yet) but always no internet connection 90%+ of the time. I will port out at the end of the moth, looking at Gomo at M1. Facebook cannot load, SpeedTest cannot complete. Queenstown, Redhill, Alexandra rd., Raffles Place.

It's so bad?!No connectivity at raffles place?!

 

[crystalnox]

From my understanding is that you can first get new number and after your current contract ends and you are ready to port in, you can do so by selecting the port in option from the menu on giga app.
Please correct me if i am wrong anyone.

Yup this is correct.

 

[Pengsp]

It's so bad?!No connectivity at raffles place?!

To be exact, along Nort Canal Rd. OCBC, Singtel & McDonal area. No internet but 4G signal. Only today I can surf net properly on giga is at Woodlands Mall. The speed was good there. I think the coverage is not very good.

 

[JLowX13]

Hi. Advice please. Insert the sim card. But cannot detect. How do I connect to APN? Current phone is a Asus phone

 

[vsvs24]

Hi. Advice please. Insert the sim card. But cannot detect. How do I connect to APN? Current phone is a Asus phone

This kind of question just google.
https://www.asus.com/me-en/support/FAQ/1038397/

 

[MoneyFace =p]

Hi. Advice please. Insert the sim card. But cannot detect. How do I connect to APN? Current phone is a Asus phone

Instruction is also on the SIM card letter...

 

[JLowX13]

This kind of question just google.
https://www.asus.com/me-en/support/FAQ/1038397/

The problem is the sim card cannot
read. Not how to activate APN. So is sim faulty? No sim card found and the rest is not available.

 

[JLowX13]

Just an update on my problem above. Was the sim card faulty. Replacement sim card sent at no cost per agent. Thanks.

 

[MajinBuui]

I intend to switch to GIGA, is there a way to do PRS Barring for my number for GIGA?

 

[crystalnox]

I intend to switch to GIGA, is there a way to do PRS Barring for my number for GIGA?

I don’t think you can even dial those numbers with giga since they have no way to charge you for it.

 

[vsvs24]

GIGA have 20 cents to topup 100 min. Only for today. Existing customer jut open app and it will pop up.

Nice that they give this kind of promo for existing users. Most telcos only interested in new customers.

 

[krytoned]

Does Giga have things like bill-shock? Like what happens when you go over your data/sms/phone limit?

 

[crystalnox]

Does Giga have things like bill-shock? Like what happens when you go over your data/sms/phone limit?

You will just be unable to surf/sms/call once your quota runs out unless you manually buy a add on pack. No surprise charges.

 

[saif07]

The add on pack takes effect the next cycle or current one? I redeemed the free whatsapp pack but until now it’s intact