Starhub Giga

[vsvs24]

I suspect those with port in problems are M1 numbers. I know of at least 3 cases with problems. All M1. Including me.

 

[vsvs24]

Yes, and left a message as well. But so far not solved, and near impossible to speak with the live agent again.

Have to wait a few min to connect to live agent. U sure you connect to live agent and was not talking to Gino ?

 

[Iyarash11]

They want to start billing customer from FEB this year. But till now no further news.

Think they are not ready as of now.

their signal in the tunnel not ready where got cheek to bill

 

[artemov]

Have to wait a few min to connect to live agent. U sure you connect to live agent and was not talking to Gino ?

Yes live agent, over a period of a week, not just a few minutes.

Yes M1 number. Went down to M1 to check. They said everything released nicely.

 

[vsvs24]

Yes live agent, over a period of a week, not just a few minutes.

Yes M1 number. Went down to M1 to check. They said everything released nicely.

Trying sending email to :
gigacares@giga.com.sg

 

[artemov]

Trying sending email to :
gigacares@giga.com.sg

Thanks bro.

 

[innocent2000]

Does Giga have a data speed cap? Eg: 1st 3GB at 4G speed, thereafter at network managed speed? If I'm on the 25GB plan, is all 25GB at 4G speeds?

 

[tanchoo1]

Does Giga have a data speed cap? Eg: 1st 3GB at 4G speed, thereafter at network managed speed? If I'm on the 25GB plan, is all 25GB at 4G speeds?

All your data is at 4G speeds. If you run out, you run out and have to purchase additional data bundles.

 

[innocent2000]

All your data is at 4G speeds. If you run out, you run out and have to purchase additional data bundles.

Thank you for clarifying.

 

[cheery]

Hi. I assisted my mother to apply for Giga.

Intending to port over from M1. But was told there's no proration for the $10 5gb plan we have applied for.

Delivery is Monday afternoon. Is there anything I can do to try to minimize the lost of days?

Also I myself is going to port over from Starhub this month end. Should I apply for the Giga plan on 28th Feb and delivery on 29th? Have to activate the port over on 29th or 1st Mar?

Thanks.

 

[asus83]

How is network for giga? I also planning to switch from Singtel to Giga.

 

[vsvs24]

Hi. I assisted my mother to apply for Giga.

Intending to port over from M1. But was told there's no proration for the $10 5gb plan we have applied for.

Delivery is Monday afternoon. Is there anything I can do to try to minimize the lost of days?

Also I myself is going to port over from Starhub this month end. Should I apply for the Giga plan on 28th Feb and delivery on 29th? Have to activate the port over on 29th or 1st Mar?

Thanks.

There is no proration but you don't really lose out. Billing cycle starts on activation. You can choose to port in right away or later using the app.

My case is that I signed up and collected card on 29 Nov at IT Fair. I activated card on 1 Dec (because I wanted billing cycle to coincide with calendar mth) and used the Giga number. My second charge was on 1 Jan. I requested for port over from M1 on 10 Jan.

 

[xonix]

How is network for giga? I also planning to switch from Singtel to Giga.

While I find no issues with Giga's network, you should ask your friend or colleagues who has Starhub mobile lines in your areas.

 

[vsvs24]

Giga is good in that it allows you to port over anytime you want. So can sign up for the $10 plan which is not expensive to test out around the areas you go to.

I don't see any restriction by them on termination just that there is no refund for unused period so min will be 1 mth.

If you are happy, port over. If not happy terminate before next mth billing.

Do note that you will need to submit the cancellation request at least 5 working days before your next renewal cycle.

 

[cheery]

There is no proration but you don't really lose out. Billing cycle starts on activation. You can choose to port in right away or later using the app.

My case is that I signed up and collected card on 29 Nov at IT Fair. I activated card on 1 Dec (because I wanted billing cycle to coincide with calendar mth) and used the Giga number. My second charge was on 1 Jan. I requested for port over from M1 on 10 Jan.

Thanks.


So that means for my mother's case, we can choose to activate the sim card and porting over on 1st March instead.


Will check with her what she prefer. Still continue use M1 line till 29th..then activate Giga sim card then port over or close one eye and just port over asap.

 

[foker]

What do I need if I want to connect this to my home router to be used as WiFi?

 

[vsvs24]

Giga $18 for 20GB popup plan 12 to 16 Feb. Details can be found here :

https://giga.com.sg/FAQs_Details.aspx?FaqCategoryName=Pop-up+plan&FaqCategoryId=22

 

[BusteR]

how is the reception at Tiong Bahru, Tanjang Pagar and MBS area?

 

[MrMundy]

can sign now, activate in dec anot

 

[tanchoo1]

can sign now, activate in dec anot

Can. Pay 11 months subscription first.