Starhub Giga

[liquidlight]

Can only answer 1.

To have billing on 1st of every month, you need to activate on 1st of the month. Billing is based on activation date, not port-in date. This is because Giga allows for port-in at later date ie use the Giga number first and request for port-in using their app when you are ready.

Note that billing is also based on exact time of activation. Eg if you activate on 1 Sep at 2am, next billings will be 1 Oct 2am, 1 Nov 2am. So might be good to activate at inactive hours rather than mid day.

You can apply for Giga now and ask for delivery. Don't insert SIM card till 1 Sep.

so i apply now but put in sim card on 4 Oct 1am, billing cycle i.e charge at 4th day of every month.

 

[George Soros]

Now if want to cancel port in how?

 

[vsvs24]

so i apply now but put in sim card on 4 Oct 1am, billing cycle i.e charge at 4th day of every month.

Yes.

When you apply, don't request for port-in ie get a Giga number first. Because others say if request for port-in during signup, it will take place a few days after delivery even if you don't insert sim card.

Get Giga number. When you are ready, use the app to request for port-in.

If you are not in a hurry, can wait a while to see if Sep have pop-up promo.

 

[George Soros]

Regret..really give me giga experience ...
Go their FB alot people have difficulty to contact their cso

 

[YouHeypiCanLiao]

Wah damn still haven't port over...

I already port to GOMO.
Can I indicate date ?

Sent from Tehhan's iPhone using GAGT

 

[YouHeypiCanLiao]

Yes.

When you apply, don't request for port-in ie get a Giga number first. Because others say if request for port-in during signup, it will take place a few days after delivery even if you don't insert sim card.

Get Giga number. When you are ready, use the app to request for port-in.

If you are not in a hurry, can wait a while to see if Sep have pop-up promo.

What is pop up promo

Sent from Tehhan's iPhone using GAGT

 

[George Soros]

I already port to GOMO.
Can I indicate date ?

Sent from Tehhan's iPhone using GAGT

Since Monday nite....

 

[blueraresteak]

I also ported in on Mon. Still not ported over and couldn't contact their cso either. Think they experiencing staff bottleneck due to that pop up promo. Definitely not a pleasant experience for a new sign up...

 

[eagleboy]

Do you have any outstanding bills with ur ex telco? if dont have you may want to try resubmit again?

I also ported in on Mon. Still not ported over and couldn't contact their cso either. Think they experiencing staff bottleneck due to that pop up promo. Definitely not a pleasant experience for a new sign up...

 

[blueraresteak]

Do you have any outstanding bills with ur ex telco? if dont have you may want to try resubmit again?

Yea all paid up. I dun think they did the porting over yet cos I would have received an email even if the porting in was unsuccessful. Just going to wait this out

 

[vsvs24]

What is pop up promo

Sent from Tehhan's iPhone using GAGT

Pop-up promo is promotion rates for signups for a few days. So far, as long as you apply during the stated period, the rate is applicable until you terminate Giga line ie not just applicable for X months.

Below is example of the recent pop-up plan from 20 to 26 Aug.

https://giga.com.sg/FAQs_Details.aspx?FaqCategoryName=$18+for+40GB+Pop-Up+plan&FaqCategoryId=1

Usually if there is any pop up plan, someone will give a shout in this thread.

Since you only need to use the line on 4 Oct, can wait and see if any comes along these 2 weeks.

 

[thenakedshades]

I also ported in on Mon. Still not ported over and couldn't contact their cso either. Think they experiencing staff bottleneck due to that pop up promo. Definitely not a pleasant experience for a new sign up...

Yes, since 1 Sep but until now still haven’t port in.

 

[vsvs24]

Curious. Those with delay in port-in are those who apply with port-in or request for port-in using the app (ie get temp Giga number first)?

 

[choqolat]

Curious. Those with delay in port-in are those who apply with port-in or request for port-in using the app (ie get temp Giga number first)?

get giga temp number first (request for port-in later)

 

[thenakedshades]

get giga temp number first (request for port-in later)

Same... I got the card before September but waited till 1 September to activate and port in.

 

[s330063]

Regretted changing to Giga from Singtel.

- Almost no reception in estate lift
- Lag in receiving company's OTP

Although the 40GB rollover is attractive

The lift part think need to try out, every estate may be different. For my case Giga got reception in my estate lift, but M1 and TPG totally don't have and after coming out need to wait for a while (a min or so) before re-connecting back the network, no issue with Giga.

 

[Mannnnnn]

Hi all. I've been seeing mixed reviews on the porting in process for giga. Considering porting in from myrepublic. Are there any issues with the port in? For example can't receive otp or delayed port in and such? Thanks

 

[YouHeypiCanLiao]

Pop-up promo is promotion rates for signups for a few days. So far, as long as you apply during the stated period, the rate is applicable until you terminate Giga line ie not just applicable for X months.

Below is example of the recent pop-up plan from 20 to 26 Aug.

https://giga.com.sg/FAQs_Details.aspx?FaqCategoryName=$18+for+40GB+Pop-Up+plan&FaqCategoryId=1

Usually if there is any pop up plan, someone will give a shout in this thread.

Since you only need to use the line on 4 Oct, can wait and see if any comes along these 2 weeks.

only for the $18 plan rite?

 

[George Soros]

Hi all. I've been seeing mixed reviews on the porting in process for giga. Considering porting in from myrepublic. Are there any issues with the port in? For example can't receive otp or delayed port in and such? Thanks

Maybe u try other first instead giga.

 

[Cookie Muncher]

what's the Customize Usage Alerts? It only has a range of 0.2GB to 3GB.

is it when you select 3GB, the app will notify when you left 3GB?