Starhub Giga

kazuki666

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Connection drops through out purple line (to fro cbd to end)
IKR, and me don't take trains often wan, usually bus. I am shocked when my connection was gone inside supermarket which isn't even basement underground. I am camping for national day week see any good promo. Giga was good, followers here would have seen me giving good feedback often. But recently the influx of new users are probably too much for them to handle already...
 

Arandalo

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deals_images%2Fgiga!%2Fgiga!-10GB-Plan-(first-4-months-free)-now-only-%241_1690169908_original.png

Terms & Conditions
• Download the giga app or visit giga.com.sg to sign up.
• The offer is valid till 30 September 2023
• The Offer is valid for the following subscriber(s):
New giga! subscriber; and/or
Existing giga! subscriber who wishes to purchase additional giga! line(s) under his/her same account
• You are required to select the $10.10 plan and key in 'GIGAONESG' Promo Code when signing up for the giga line in order to enjoy the $10.10 plan at just $1 for the first four months subscription. Prevailing price of $10.10 will apply from the fifth subscription month onwards
• No refund will be awarded to customers who do not enter 'GIGAONESG' Promo Code
• Promo Codes are not stackable and only 1 promo code can be used per new mobile line purchased
• Please refer to giga.com.sg for the full Terms and Conditions.
 
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Sambuca78

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For the $1 4 mths promo. What happens after the 4th month? Back to $10/mth or auto terminated? Thanks
 

dicksniffer

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Hello all new to hwz.

I just bought the 5G pack yesterday for giga, tried restarting my phone (12 Pro Max) several times, turning airplane mode on and off, enabling 5G Auto in my phone Settings but still unable to get 5G when I'm out and about.

99% sure places I went (ION, Vivo, Jewel) to have 5G coverage for giga. Anybody know if I'm missing a step somewhere or should I just try to get ahold of a live customer service agent and speak to them directly?

TYVM
 

froztheart

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Hello all new to hwz.

I just bought the 5G pack yesterday for giga, tried restarting my phone (12 Pro Max) several times, turning airplane mode on and off, enabling 5G Auto in my phone Settings but still unable to get 5G when I'm out and about.

99% sure places I went (ION, Vivo, Jewel) to have 5G coverage for giga. Anybody know if I'm missing a step somewhere or should I just try to get ahold of a live customer service agent and speak to them directly?

TYVM
Advise to seek CS for refund, had the same experience previously.
Giga CS mentioned that the 5G is currently WIP and refunded me after I stated that 5G was not available at locations that are supposed to be have them.
And since Giga is Starhub's infra, SH's 5G is near non-existent from my experience.
 

Jurong640

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Hello all new to hwz.

I just bought the 5G pack yesterday for giga, tried restarting my phone (12 Pro Max) several times, turning airplane mode on and off, enabling 5G Auto in my phone Settings but still unable to get 5G when I'm out and about.

99% sure places I went (ION, Vivo, Jewel) to have 5G coverage for giga. Anybody know if I'm missing a step somewhere or should I just try to get ahold of a live customer service agent and speak to them directly?

TYVM
don't set it as 5G auto, it's saving power mode. Turn it to 5G on
Refer to the youtube video HWZ uploaded
 

Kiwi8

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deals_images%2Fgiga!%2Fgiga!-10GB-Plan-(first-4-months-free)-now-only-%241_1690169908_original.png

Terms & Conditions
• Download the giga app or visit giga.com.sg to sign up.
• The offer is valid till 30 September 2023
• The Offer is valid for the following subscriber(s):
New giga! subscriber; and/or
Existing giga! subscriber who wishes to purchase additional giga! line(s) under his/her same account
• You are required to select the $10.10 plan and key in 'GIGAONESG' Promo Code when signing up for the giga line in order to enjoy the $10.10 plan at just $1 for the first four months subscription. Prevailing price of $10.10 will apply from the fifth subscription month onwards
• No refund will be awarded to customers who do not enter 'GIGAONESG' Promo Code
• Promo Codes are not stackable and only 1 promo code can be used per new mobile line purchased
• Please refer to giga.com.sg for the full Terms and Conditions.
Thanks! I bought this. :)
 

badkham07

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any minimum holding period if i just port in to Giga on the $1 promo? Depending on the stability of the network, i am concerned that i may want to port out again to another telco within a month or 2 if the network is not good at my workplace.

thank you.
 

Kiwi8

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any minimum holding period if i just port in to Giga on the $1 promo? Depending on the stability of the network, i am concerned that i may want to port out again to another telco within a month or 2 if the network is not good at my workplace.

thank you.
Do u know if I were to get a new line with this promo... can we terminate the plan at anytime within the 4 mths?
Unless it is specifically stated in any particular promo a minimum holding period, it is safe to assume that there is currently no minimum holding period for all current Giga plans, including the $1 promo.

Hence u can terminate your line or port out your line anytime, even in the same month your Giga service started.

If u terminate your line, your line will not be terminated immediately, but it will terminate at the end of your current billing cycle.
 

8-lane

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Unless it is specifically stated in any particular promo a minimum holding period, it is safe to assume that there is currently no minimum holding period for all current Giga plans, including the $1 promo.

Hence u can terminate your line or port out your line anytime, even in the same month your Giga service started.

If u terminate your line, your line will not be terminated immediately, but it will terminate at the end of your current billing cycle.
Cool thanks!
 

turtle2018

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deals_images%2Fgiga!%2Fgiga!-10GB-Plan-(first-4-months-free)-now-only-%241_1690169908_original.png

Terms & Conditions
• Download the giga app or visit giga.com.sg to sign up.
• The offer is valid till 30 September 2023
• The Offer is valid for the following subscriber(s):
New giga! subscriber; and/or
Existing giga! subscriber who wishes to purchase additional giga! line(s) under his/her same account
• You are required to select the $10.10 plan and key in 'GIGAONESG' Promo Code when signing up for the giga line in order to enjoy the $10.10 plan at just $1 for the first four months subscription. Prevailing price of $10.10 will apply from the fifth subscription month onwards
• No refund will be awarded to customers who do not enter 'GIGAONESG' Promo Code
• Promo Codes are not stackable and only 1 promo code can be used per new mobile line purchased
• Please refer to giga.com.sg for the full Terms and Conditions.

Cannot find this promo in the GIGA official website.
Is this also a "secret plan"?
 

Arandalo

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giga Birthday Surprise Promotional Terms & Conditions​
1. This Birthday Surprise promotion ("Promotion") is valid from 1 February 2021 onwards ("Promotional Period").
2. This Promotion applies to existing giga! customers who already have an existing active giga! plan(s) under his/her account over the Promotion Period.
3. Under this Promotion, all eligible customers will enjoy free local data, local minutes and local SMS for all the active giga! lines under his/her account. All usage consumed within 00:00hrs and 23:59hrs on the eligible customers’ birthday will be free of charge and will not be consumed from the customers’ plan bundle.
4. The Promotion is for your own personal use and is subject to our fair usage policy. If we determine that you have exceeded our fair usage policy beyond a threshold at any time during your birthday as determined by us in our absolute discretion, we may impose a speed limit on the applicable Service. Any speed limit imposed will be lifted at the end of your birthday 23:59hrs.
5. This Promotional is only available for a specific period of time as may be notified by us from time to time at our absolute discretion. We reserve the right to determine the validity period of this Promotion.
6. This promotion is not available for gigaBuddy Plans.

giga “Feeling good, now only $1” Promotion Terms & Conditions​
The “Feeling good, now only $1” campaign allows existing giga! customers to gift free lines to their friends, subject to these terms & conditions.

Gift Giver Mechanics of Promotion​
1. The “Feeling good, now only $1” promotion (“Promotion”) is valid from 31 May 2023 to 30 September 2023, or upon full redemption of 10,000 free lines, whichever is earlier (“Promotion Period”).
2. This Promotion can be enjoyed by existing giga! customers who have signed up via giga’s digital channels i.e. via app and website (“Digital Customers”) and who have an existing active giga! plan(s) under his/her account throughout the Promotion Period.
3. Under this Promotion, all eligible customers will be able to purchase a unique Gift Code for $1 via giga’s digital channels to be gifted to new and/or existing customers of giga! (“Recipient”). The Gift Code, when redeemed when signing up for a new giga! line, will allow the Recipient who redeems it to enjoy our complimentary $10.10 plan with 10GB local data, 300 local minutes and 300 local SMS, for 4 months.
4. Eligible customers will be able to purchase an unlimited number of Gift Codes, subject to availability. Upon confirmation of the Gift Code purchase, no refund of the Gift Code charge can be made under any circumstances.
5. Gift Codes may not be resold, redistributed or used for any commercial or marketing event, activity, promotion, or purpose. giga! reserves the right to cancel any Gift Codes that have been transferred in violation of this clause and these terms and conditions.
6. Eligible customers must share the details of this Promotion (including these terms & conditions) with the Receiver, so that the Receiver is aware and agrees to abide by our Mobile Terms & Conditions.
7. This Promotion is only available during the Promotion Period or upon full redemption, whichever is earlier, as may be notified by us from time to time at our absolute discretion. We reserve the right to determine the validity period of this Promotion and to change these promotion terms and conditions at our absolute discretion without prior notice to you.

Mechanics of Promotion​
1. The Gift Codes can be redeemed by the Recipient from 31 May 2023 till 31 October 2023. After this specified period, the Gift Codes will expire and no refunds will be entertained.
2. Only Recipients who sign up for giga! services via our digital channels will be able to redeem the Gift Code. Each Gift Code can only be used once and cannot be stacked on with any other promotions or referral codes.
3. The Recipient will need to key in the Gift Code when signing up for the giga! line to enjoy the $10.10 plan with 10GB local data, 300 local minutes and 300 local SMS, for free for 4 months. Our prevailing prices will apply from the 5th subscription month onwards. The Gift Code does not apply to any other plans.
4. Should the Recipient change from the $10.10 plan to any other giga! plan while still within the 4-month period of free service, he / she will no longer be eligible for the complimentary plan and the usual, undiscounted price will apply.

giga National Day 2023 Promotion Terms & Conditions​
1. The National Day 2023 promotion (“Promotion”) is valid from 24 July 2023 to 30 September 2023 (“Promotion Period).
2. This offer is valid for the following subscriber(s):
2.1. New giga! subscriber; and/or
2.2. Existing giga! subscriber who wishes to purchase additional giga! line (s) under his/her same account.
3. You are required to select the $10.10 plan and key in <GIGAONESG> Promo Code when signing up for the giga line in order to enjoy the $10.10 plan at just $1 for the first four months subscription. Prevailing price of $10.10 will apply from the fifth subscrition month onwards.
4. No refund will be awarded to customers who do not enter<GIGAONESG> Promo Code
5. Promo Codes are not stackable and only 1 promo code can be used per new mobile line purchased.
6. This Promotion is only available during the Promotion Period or upon full redemption, whichever is earlier, as may be notified by us from time to time at our absolute discretion. We reserve the right to determine the validity period of this Promotion and to change these promotion terms and conditions at our absolute discretion without prior notice to you.

giga and StarHub exclusive Promotion Terms & Conditions​
1. The National Day 2023 promotion (“Promotion”) is valid from 27 July 2023 to 30 September 2023 (“Promotion Period).
2. This offer is valid for new giga! subscriber who have transferred out of StarHub mobile in the past 3 months only.
3. You are required to select the $10.10 plan and key in <STARHUBGIGA> Promo Code when signing up for the giga line in order to enjoy the $10.10 plan at just $1 for the first four months subscription. Prevailing price of $10.10 will apply from the fifth subscrition month onwards.
4. No refund will be awarded to customers who do not enter<STARHUBGIGA> Promo Code
5. Promo Codes are not stackable and only 1 promo code can be used per new mobile line purchased.
6. This Promotion is only available during the Promotion Period or upon full redemption, whichever is earlier, as may be notified by us from time to time at our absolute discretion. We reserve the right to determine the validity period of this Promotion and to change these promotion terms and conditions at our absolute discretion without prior notice to you.

https://giga.com.sg/TnC
 
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