StarHub MaxInfinity Fiber Optic - Experience

ernetlo

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I doubt so..it's been a long time since they have offered a free speedboost. The last speedboost that comes to my mind was when MaxOnline (except Ultimate) customers had their plan boosted by a few Mbps. This occurred back when I was still using MaxOnline Express about 4-5 years ago. After that, I switched to MaxOnline Premium. Didn't check about speedboosts after that.

For MaxInfinity though, I've been using MIF Ultimate for nearly 2 years and I have not experienced a speedboost thus far.

Hopefully they try to match what Singtel is offering then... cheers
 

fuzzybear

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WTF WTF.... SH... WTF..... my bro sign with SH for the 200Mbps plan... yesterday the ******* technician came, setup the NC.... ask to help with Asus router... told my bro need to wait for 2 weeks blah blah blah cock and bull story..... **.. nevermind, since equipment not theirs, we do ourselve.... after that, do a direct connect and using SH Speedtest, only get 100Mbps..... NBzzz.....

Call their sales and told my bro nothing can be done.... NBzzz CCB.... pui

Send a screen grab to the technical side..... if they ******* cannot settle, will ask my bro to cancel the ******* service.... can go IDA to comprain??? Charged my Bro 200Mbps but only getting 100Mbps.....

looks like hub also kana same issue similar to m1
 

Gribber

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Hi guys,

Anyone know if StarHub will be also giving us a free upgrade to 200Mbps just like what Singtel did for their customers?

check with starhub. They recently match the upload speed to your download though
 

kennlee

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I just sign up over the phone. But I forgot to ask about the Robinson voucher or the 1st 3 months free when bundled with tv..

Anyone here have confirm with the cso in the same bundle as me?

When will we receive the vouchers? And if there's 3 months free as advertised on the comex promo?
 

Gribber

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I just sign up over the phone. But I forgot to ask about the Robinson voucher or the 1st 3 months free when bundled with tv..

Anyone here have confirm with the cso in the same bundle as me?

When will we receive the vouchers? And if there's 3 months free as advertised on the comex promo?

the last time i helped my friend, we have to call in to chase after it.

got it after 3mths from signing up.
 

tingyuan

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Is wireless router issued to you day of activation or on the spot? They never give free powerbank. As micro sim out of stock den they give nano sim. Where can buy cheap micro sim adapter?
 

Gribber

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Is wireless router issued to you day of activation or on the spot? They never give free powerbank. As micro sim out of stock den they give nano sim. Where can buy cheap micro sim adapter?

you just missed it. at... COMEX.

otherwise, online is a good alternative.

if you can't wait, SLS level 4/5. those yellow signboard shop that do pasting services.
 

muddle

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WTF WTF.... SH... WTF..... my bro sign with SH for the 200Mbps plan... yesterday the ******* technician came, setup the NC.... ask to help with Asus router... told my bro need to wait for 2 weeks blah blah blah cock and bull story..... **.. nevermind, since equipment not theirs, we do ourselve.... after that, do a direct connect and using SH Speedtest, only get 100Mbps..... NBzzz.....

Call their sales and told my bro nothing can be done.... NBzzz CCB.... pui

Send a screen grab to the technical side..... if they ******* cannot settle, will ask my bro to cancel the ******* service.... can go IDA to comprain??? Charged my Bro 200Mbps but only getting 100Mbps.....

Relax dude. My provisioning was done within a week. No need to rant. Unless you urgently need that extra 100mbps now
 

tingyuan

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you just missed it. at... COMEX.

otherwise, online is a good alternative.

if you can't wait, SLS level 4/5. those yellow signboard shop that do pasting services.

I mean ac wireless dual band will be issued to you on day of activation right? Activation start from 28 sept. also there will be termination fee after 24th month contract?
anytime tv 16 channels, hubstational rental free right?
Above comex 2013.
 

Gribber

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I mean ac wireless dual band will be issued to you on day of activation right? Activation start from 28 sept. also there will be termination fee after 24th month contract?
anytime tv 16 channels, hubstational rental free right?
Above comex 2013.

I am answerin on your nano sim thingy

Hubstation rental free or not depends on your package you signed for. You should be able to see it on your contract

Contact STarhub to determine when the ac will be delivered to you, activation will start once they setup the ont and Internet up.
 
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Gribber

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Last edited:

Gribber

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WTF WTF.... SH... WTF..... my bro sign with SH for the 200Mbps plan... yesterday the ******* technician came, setup the NC.... ask to help with Asus router... told my bro need to wait for 2 weeks blah blah blah cock and bull story..... **.. nevermind, since equipment not theirs, we do ourselve.... after that, do a direct connect and using SH Speedtest, only get 100Mbps..... NBzzz.....

Call their sales and told my bro nothing can be done.... NBzzz CCB.... pui

Send a screen grab to the technical side..... if they ******* cannot settle, will ask my bro to cancel the ******* service.... can go IDA to comprain??? Charged my Bro 200Mbps but only getting 100Mbps.....

At least got internet. Need to be so vulgar or not?

The technician should just reject your request flat instead of telling you cock bull story. They have no obligation to assist you on a 3rd party router.

100Mbps, I suppose you connect via wired right? Since you mentioned direct connect. If I get such speed, I will get Starhub to waive my mth's bill.

Isnt that even better. Additional promotion:)
 
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tingyuan

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Anyone sign fibre plan did u opt out home phone line? Cos need pay $42.80 phone activation line.
 

rfary

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I mean ac wireless dual band will be issued to you on day of activation right? Activation start from 28 sept. also there will be termination fee after 24th month contract?
anytime tv 16 channels, hubstational rental free right?
Above comex 2013.

i don't remember hubstation rental got free. long long time ago they sell. now also somemore only provide the HDhubstation. maybe the normal settop box they give free. if got free wonder how much you subscribe to, please share :) my cheapest fibre hubbing one got to pay.
 

kennlee

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I was informed by cso need to pay for rental of hd set top box on top of what's advertised during the promo
 
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