StarHub MaxInfinity Fiber Optic - Experience

[gardiboy]

I am still getting this weird intermittent issue.

Unable to access Yahoo! Singapore, Yahoo! Singapore and www.singtel.com very intermittently despite clearing browser cache and trying direct ONT without router.

 

[Gribber]

I am still getting this weird intermittent issue.

Unable to access Yahoo! Singapore, Yahoo! Singapore and www.singtel.com very intermittently despite clearing browser cache and trying direct ONT without router.

even with different DNS? Call Starhub.

 

[Twilight]

I am still getting this weird intermittent issue.

Unable to access Yahoo! Singapore, Yahoo! Singapore and www.singtel.com very intermittently despite clearing browser cache and trying direct ONT without router.

Did u try disable ipv6 and see if it work

 

[bladeice]

My star hub 100mbps fiber super slow at night on every other speed test get very low and every website slow yet star hub speed test can get 100mbps.Then they ask me do traceroute send them then after 3 days they call me back says it's my router problem then say from the traceroute test they see my router ip which I clearly do not see and I did my traceroute on a direct ont connection to the nucleus connect. Now I dunno what to do already

 

[Gribber]

Paste your tracert results here.

Paste your speedtest.com.sg results here

DOwnload files from speedtest.com.sg (below) here as well

 

[bladeice]

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Thanks for the help

Paste your tracert results here.

Paste your speedtest.com.sg results here

DOwnload files from speedtest.com.sg (below) here as well

 

[Gribber]

Thanks for the help

go disable your IPv6 and repeat the tests.

apparently imo, it seems alright.

and as mentioned, i said speedtest.com.sg not speedtest.net

the link as follows: http://www.speedtest.com.sg/speedtest.php

and download this: http://downloads.businessobjects.com/akdlm/crystalreportsserver/CRS2008V1SP3FullServerWindows.exe - let it download for 200MB before you screen capture it.

screen capture your speed and paste it here.

 

[lockks]

Wow just now suddenly cannot surf net...dns cannot locate network changes....
sigh....
anyone having the same problems.
Didn't touch anything...
starhub server down?

 

[iron2000]

Just one week plus after changing to fiber and now I'm on the 5th day without internet.
The connection is down because of some problem at the backend as confirmed by the technician who came by today.

I would recommend people to stay on cable/adsl for the next 5-10 years until fiber becomes hopefully stable T^T

Don't change because its cheaper as its more prone to problems, at least for me.
Its like its cheaper because the system needs the guinea pigs to help iron out the kinks.

Luckily phone still got data plan.

 

[Gribber]

Just one week plus after changing to fiber and now I'm on the 5th day without internet.
The connection is down because of some problem at the backend as confirmed by the technician who came by today.

I would recommend people to stay on cable/adsl for the next 5-10 years until fiber becomes hopefully stable T^T

Don't change because its cheaper as its more prone to problems, at least for me.
Its like its cheaper because the system needs the guinea pigs to help iron out the kinks.

Luckily phone still got data plan.

i am on my 3rd year using Fibre.

Zero issues (iirc) - the moment i used direct ont.

 

[lockks]

Just one week plus after changing to fiber and now I'm on the 5th day without internet.
The connection is down because of some problem at the backend as confirmed by the technician who came by today.

I would recommend people to stay on cable/adsl for the next 5-10 years until fiber becomes hopefully stable T^T

Don't change because its cheaper as its more prone to problems, at least for me.
Its like its cheaper because the system needs the guinea pigs to help iron out the kinks.

Luckily phone still got data plan.

no leh. M1 fibre very stable one. It is starhub fibre that is not stable.

 

[Gribber]

no leh. M1 fibre very stable one. It is starhub fibre that is not stable.

i can only

to this.


take a quick look at M1 thread, you will see the same number of ****s going on.


imho, everywhere is the same. Luck is what matters when it comes to technology.

 

[iron2000]

i am on my 3rd year using Fibre.

Zero issues (iirc) - the moment i used direct ont.

Opted for direct ONT when I sign up.
Man, looks like I'm one of those unlucky ones.

Don't have much hope for this new tech.
Hopefully all will be smooth once they get this big problem fixed.

Going fibre is a gamble.

 

[Gribber]

Opted for direct ONT when I sign up.
Man, looks like I'm one of those unlucky ones.

Don't have much hope for this new tech.
Hopefully all will be smooth once they get this big problem fixed.

Going fibre is a gamble.

imo, should opt for normal route then switch to Direct ONT thereafter.

so far none of my friends is having any issue with this route.

 

[lockks]

i can only

to this.


take a quick look at M1 thread, you will see the same number of ****s going on.


imho, everywhere is the same. Luck is what matters when it comes to technology.

My home is on m1 fibre. Very stable.
Starhub fibre is at my dad place. It has been very unstable.
Speed do slow down and is at times worse than Singtel adsl.

 

[iron2000]

Its back!
The fibre is back xD

Just received a phone call telling me that the backend people had fixed it and need me to power cycle the ONT.

Now tomorrow we talk compensation.

 

[firezero10]

Anybody having problems with online games??

Dota 2 always disconnect for few seconds then reconnect(totally unplayable) and BF3 always connection timed out after a while.

 

[lockks]

doubt starhub fibre is suitable for gaming.

 

[Gribber]

Anybody having problems with online games??

Dota 2 always disconnect for few seconds then reconnect(totally unplayable) and BF3 always connection timed out after a while.

i don't play dota 2 so no idea.

Diablo3 and dota no issue.

 

[firezero10]

i don't play dota 2 so no idea.

Diablo3 and dota no issue.

It was fine most of the time but this just happened today.