The Nexus 5 Thread

Ribeye

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Just curious, am i the only here who signed up for $7 per month BBoM plan with 30GB data cap, and still get LTE?

Each month i only manage to use 3-4 GB...
 

squeeish

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Hi, thanks for the advice. I went to play store, under "My orders" the status is Pre-ordered. Is this correct? I did not receive any email though. Should I cancel and order again? Can those who have received their Nexus 5 advice what is the normal sequence of events? Like once you ordered you should receive an email or something.

Thanks alot.

Yeap that's correct. It will be pre-ordered until Google processes your payment and ships out your phone. That is when you will receive an email stating that your item has shipped.

I can't properly advise you on the sequence of events as I had some issues with my order, but here it is anyway:

1) Place order
2) Google emailed me about payment problems, so I changed the payment details.
3) Wait and wait and wait
4) Google emails me that my item has shipped.
5) Wait for Tenso to receive it. Once received, Tenso will email you.
6) Pay Tenso and wait for email that they have shipped it out to Singapore.
7) Wait somemore till it arrives at your doorstep.
 

Digistras

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I'm not too sure about RMA procedure but i think should be something like this, correct me if i'm wrong coz i also need to know:

Warranty wise you have to contact Google JP for RMA, no local warranty.
Then from there Google JP will inform you what address to ship to. Maybe you can ask for a local address to ship to (not sure if this will work)
After that Google JP will ship back another N5 (also not sure if you can request to ship direct to SG)

I guess u are right. Just called LG Singapore and they mentioned that there is no International Warranty Coverage as most phones will not have. Even after N5 release in SG, still no local warranty coverage as the phone is bought from Japan but will have service repairs which need to check with them for compability and is chargeable.

That is the risk to take I guess if buy from Japan.

Now what's left is if the phone need to be sent back for RMA, how is the process going to be like?

Anybody who knows can advice on this please?
 

ntoken

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Did anyone have the problem syncing with exchange server? my office email account keep saying cannot connect
for my case , its diferent from setting up in iphone.

for android in the username field i had to specify the domain name and username
domain_name\username
 

viiinz

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just flashed franco-r10 kernel..the colors look more vivid and have better contrast...:eek:
 

benthian89

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Yeap that's correct. It will be pre-ordered until Google processes your payment and ships out your phone. That is when you will receive an email stating that your item has shipped.

I can't properly advise you on the sequence of events as I had some issues with my order, but here it is anyway:

1) Place order
2) Google emailed me about payment problems, so I changed the payment details.
3) Wait and wait and wait
4) Google emails me that my item has shipped.
5) Wait for Tenso to receive it. Once received, Tenso will email you.
6) Pay Tenso and wait for email that they have shipped it out to Singapore.
7) Wait somemore till it arrives at your doorstep.

How did you change your payment details?
Is it the credit card details under google wallet > payment methods?

and what was the problem and what did you change it to?
 

nippp0n

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I guess u are right. Just called LG Singapore and they mentioned that there is no International Warranty Coverage as most phones will not have. Even after N5 release in SG, still no local warranty coverage as the phone is bought from Japan but will have service repairs which need to check with them for compability and is chargeable.

That is the risk to take I guess if buy from Japan.

Now what's left is if the phone need to be sent back for RMA, how is the process going to be like?

Anybody who knows can advice on this please?

It is still too early to tell the rma process. But I guess you will have to ship back to japan after you receive your replacement phone from them. This assumption is based on how the Nexus 4 US set is rma which you can find it in nexus 4 thread.
 

dash7869

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Just curious, am i the only here who signed up for $7 per month BBoM plan with 30GB data cap, and still get LTE?

Each month i only manage to use 3-4 GB...

how did you do that? is it tag to your mobile line (i.e same sim card to make and receive calls and sms)? I'm asking because i want to add on the bbom but singtel cso tell me not allowed
 

jayz_sg

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Yeap that's correct. It will be pre-ordered until Google processes your payment and ships out your phone. That is when you will receive an email stating that your item has shipped.

I can't properly advise you on the sequence of events as I had some issues with my order, but here it is anyway:

1) Place order
2) Google emailed me about payment problems, so I changed the payment details.
3) Wait and wait and wait
4) Google emails me that my item has shipped.
5) Wait for Tenso to receive it. Once received, Tenso will email you.
6) Pay Tenso and wait for email that they have shipped it out to Singapore.
7) Wait somemore till it arrives at your doorstep.

So I guess I just have to wait right?

The other thing I noticed is that I ordered 32GB black which is stated as "leaves warehouse on 15th November" so if they will only email me when the item is shipped then I can only expect the email after 15th November right?
 

jodian

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It is still too early to tell the rma process. But I guess you will have to ship back to japan after you receive your replacement phone from them. This assumption is based on how the Nexus 4 US set is rma which you can find it in nexus 4 thread.

Even so Japan has consumption tax for items over 10,000 Yen, so I'm not sure how that will be handled since I think Google will not cover that for you.
 

||||||||||

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So I guess I just have to wait right?

The other thing I noticed is that I ordered 32GB black which is stated as "leaves warehouse on 15th November" so if they will only email me when the item is shipped then I can only expect the email after 15th November right?


My second n5 is same status as you.
There's no point to cancel now, just have to wait till 15bah
 

gongkia2000

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Hey guys if you're willing to wait and want the LTE compatible variant, I have 2 sets of 32gb black ,1 set 32gb white, 2 sets of 16gb black, 1 set of 16gb white still up for order. They're due to arrive on 22 December (just in time for Xmas) or earlier .

It's $570 for the 16gb set and $630 for the 32gb set.

They're from Australia.

Drop me a PM if interested .
Hey guys just an update , only have 4 sets left . Please let me know ASAP if you want it . Long wait though
 

greenbeam1980

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I can't assign mp3 as ringtone.

I hv a mp3 song but when I assign the ringtone is just a beep sound. When I played over music player, the song is ok.

Pls help.
 

lxsnipexl

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I guess u are right. Just called LG Singapore and they mentioned that there is no International Warranty Coverage as most phones will not have. Even after N5 release in SG, still no local warranty coverage as the phone is bought from Japan but will have service repairs which need to check with them for compability and is chargeable.

That is the risk to take I guess if buy from Japan.

Now what's left is if the phone need to be sent back for RMA, how is the process going to be like?

Anybody who knows can advice on this please?

Search the nexus 4 thread, RMA process is going to be similar. Don't expect to see your phone for at least 2 weeks after sending it for RMA.

If your main concern is warranty, just buy locally available phones here. I'm still not sure whether LG SG will bring in the N5, even if they do, it will be AT LEAST 850~900 SGD off contract.

If you willing to pay the premium for just local warranty for ONLY 1 year, help yourself.
 

ntoken

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mine was $16+ for 30gb.......
no, once switch to new ST plan....means the VAS will be cancelled.....
 
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