I have two TP-Link EB810v routers set up in a wired backhaul Mesh configuration. The Mesh network itself works fine — Wi-Fi is stable and internet access is always available.
However, I frequently encounter a problem when trying to manage the Mesh through the Aginet App. The app often fails to connect to the routers, showing messages like “We can’t find your network……Cloud service error”. Both routers are already running the latest firmware.
If I restart the routers, the app usually works again for a short period, but the problem comes back after a while and it becomes unable to connect to the Mesh again.
Has anyone else experienced a similar issue with Aginet failing to manage the Mesh even though the Wi-Fi network itself is working fine?
Thanks a lot.
By the way, is there any TP-Link Aginet developer or engineer here? The app has some obvious issues with multilingual support — even if I set the system language to English in iOS, the app still displays in another language. This problem has been around for a long time and still hasn’t been fixed.