TPG Technical Discussion Thread

[mankind66]

I used a TPG sim card. I cannot call using the VoLTA. however, I can receive SMS with no problem.

When I tried to register for grab, I cannot create an account and receive an error 10074. Anyone got an idea how to resolve it?

Buy a xiaomi phone

 

[mojipei]

Buy a xiaomi phone

i am using xiaomi, though an old one. cannot receive calls, but receiving SMS should be no problem.

 

[Kiwi8]

Guys how do u resolve the problem of the sim card always disabling itself after a week or two?

I described this problem before, and it is really indeed getting on my nerves now.

Will a sim card change help the situation?

 

[shawnng]

You may try to switch your SIM1 and SIM2.
I work for me, otherwise change a new sim.

Guys how do u resolve the problem of the sim card always disabling itself after a week or two?

I described this problem before, and it is really indeed getting on my nerves now.

Will a sim card change help the situation?

 

[reverseBungee]

Guys, anyone using Xiaomi A3? Cannot get internet for the TPG SIM card.
Used both SIM tray 1 and 2, both cannot.

Previously used it on my old samsung phone works fine. Now just changed to xiaomi A3

 

[evolute8]

Bookmarked.

 

[squarepipe]

Guys, anyone using Xiaomi A3? Cannot get internet for the TPG SIM card.
Used both SIM tray 1 and 2, both cannot.

Previously used it on my old samsung phone works fine. Now just changed to xiaomi A3

Set APN to TPG

 

[reverseBungee]

Set APN to TPG

Did already.
Hmm....

edit: my Singtel Sim no problem

 

[ijustwannajoin]

Anyone keep getting the sms that u have reach full speed 4g regularly?

Sometime even at 2am I already used up but I have WiFi at home.

Then I check my phone. Mobile data usage is less than 100mb

 

[Jurong640]

Anyone keep getting the sms that u have reach full speed 4g regularly?

Sometime even at 2am I already used up but I have WiFi at home.

Then I check my phone. Mobile data usage is less than 100mb

i received one at 12.16am today. Something might have gone wrong with the alert

 

[sky00sky]

Anyone tried transferring out of TPG?

Phone Numbers
This section applies if you acquire a telephone or other service number.
All phone numbers are selected, issued and used by us in accordance with the National Numbering Plan by IMDA.
We may be required to recover or recover and replace a phone number we have issued to you in order for us to comply with the numbering regulations.
We will give you as much notice as is reasonably practicable if we have to do this.
You may request a new phone number. If we agree to issue you a new phone number, you may have to pay a charge.
If you need a new phone number because you have received calls of a harassing nature and you reported the matter to the relevant law enforcement agency, we will supply you with a new phone number free of charge on the first two occasions. You will have to pay a charge for any further phone number changes.
You do not own the phone number but your right to use the phone number starts when we issue the phone number to you.
Your right to use the phone number ends if you no longer obtain the service unless you port the phone number.
You may transfer your service number to another carrier or service provider. If you do so you acknowledge and understand that:
charges may apply as a consequence of a transfer from us to another carrier or service provider;

 

[albruby59]

VoLTE now work on iPhone, but not certified.

 

[kenzon]

means can make calls?

VoLTE now work on iPhone, but not certified.

 

[albruby59]

https://www.tpgmobile.sg/community/topic/105-enabling-volte-on-apple-iphone/

means can make calls?

 

[reverseBungee]

Hi all, still cannot solve the TPG - Xiaomi A3 issue. If anyone have any suggestions please do let me know.
thank you!!

Summary:
Use TPG sim card on xiaomi A3, no internet at all
Already set the APN name etc
tried both sim card trays
restarted phone
Use Singtel sim card no problem.

 

[_h2so4]

those went to malaysia/indonesia, is the speed really throttled?

https://www.tpgmobile.sg/community/topic/100-international-roaming/

You can enjoy free unlimited data roaming in Malaysia and Indonesia at 384kbps. If you are using a TPG VoLTE supported mobile device, you will be able to make and receive calls to Singapore mobile and fixed lines from your existing service trial plan and all incoming SMS will be free.

 

[weeza77]

those went to malaysia/indonesia, is the speed really throttled?

https://www.tpgmobile.sg/community/topic/100-international-roaming/

Did they just revised the speed? Thought it was capped at 1mbps for roaming? Might be wrong though.

 

[Sofa_King]

Got this email


"Free Extension Of Your TPG Service Trial Plan

Great news! We have extended your 12 months free TPG service trial plan by one month.

New Expiry Date: 08-Feb-2020"

 

[Ryncewind]

Hi, I’m using a 4g wifi router with my TPG Sim, will it auto roam in bintan?

 

[Jurong640]

Did they just revised the speed? Thought it was capped at 1mbps for roaming? Might be wrong though.

i remember seeing malaysia roaming at 1mbps. it seems now they revise to 128kbps. Indonesia 1mbps good enough.