Problem is I switched to another Telco based on the end date mentioned in the email! After that found the TPG line continue to work. They never write to me again on new expired date!
Quite badly managed.
Like I said, they're probably putting priority to stabilizing their network, rather than updating each and every user. I remember reading somewhere that we can check their updates from TPG website... and from their FB page, we can get the updates too.
Unless there's a telco phone or number I can't wait to get, I won't be in a hurry to get a new replacement line, since it's not difficult to get it quite quickly if so desired.
(Having said that, I believe most of us aren't using our TPG SIM card as our primary line if we need a stable connection. TPG is after all only doing a trial run all this while.)
I don't know about you, but from what I've read from their website from before I got my first TPG SIM card, my understanding is that my TPG line will not be disrupted so long as I don't hear from them, either through SMS, email, news, their FB page, etc.
Anyway, you can now either get your second TPG SIM card if you want to continue using their free trial service, or move on to just using your new telco one.
