Ultimate ears 900s

[nanotech25]

Bought locally, but contacted UE direct as I didn't know I could go to Ban Leong. Silly me.

Actually, it will be better to contact UE directly in this case instead of Ban Leong. Cos, I think Ban Leong will most likely replace his with a UE 900(old) instead of what UE has done and replaced it with a UE 900s(new). From what I know, Ban Long does not have the rights to bring UE 900s to Singapore.

 

[nanotech25]

Hooted the UE 900s and so far they sound amazing. My only minor nitpick so far with it is that female vocals on the upper mids tend to sound abit lacking of body/lushness.

Maybe it is just me but is there anyone who experience this?

However, it is still an excellent sounding iem.

 

[cheldan]

Hooted the UE 900s and so far they sound amazing. My only minor nitpick so far with it is that female vocals on the upper mids tend to sound abit lacking of body/lushness.

Maybe it is just me but is there anyone who experience this?

However, it is still an excellent sounding iem.

Congrats on your purchase!

 

[Kiddream]

I contacted UE directly too. Hope I'm lucky too and get the UE900s.

 

[nanotech25]

I contacted UE directly too. Hope I'm lucky too and get the UE900s.

But are yours spoiled or having problems?

 

[Kiddream]

Sound cut off on the left side sometimes....

 

[nanotech25]

Sound cut off on the left side sometimes....

Then it is probably the build quality issues that have plagued the ue 900(old). Hopefully they replace urs with the UE 900s.

Do update if they do as it will tell me what kind of Customer Service they have lol.

 

[nanotech25]

Congrats on your purchase!

Thanks. How are ur UE 900s so far. Do they sound different from the UE 900 to you?

 

[Kiddream]

So what's the process to get your UE900 replaced? Do you need to mail back the faulty earpeice?

 

[cheldan]

Thanks. How are ur UE 900s so far. Do they sound different from the UE 900 to you?

To me, there is a slight (good) difference between the UE 900s I received and the UE 900 that I sent back. Built (unibody) wise also feels more solid.

 

[cheldan]

So what's the process to get your UE900 replaced? Do you need to mail back the faulty earpeice?

Same as what you did, I contacted them directly. Yup, sent back.

 

[noobie97]

Same as what you did, I contacted them directly. Yup, sent back.

Ban Leong refused to change mine for me, had to settle for a change in cable

 

[cheldan]

Ban Leong refused to change mine for me, had to settle for a change in cable

Sorry to hear about that. Everything better now after changing the cable?

 

[nanotech25]

Same as what you did, I contacted them directly. Yup, sent back.

How much was for shipping?

 

[cheldan]

How much was for shipping?

Less than $20 (SingPost Registered) if I recall correctly.

 

[nanotech25]

Less than $20 (SingPost Registered) if I recall correctly.

Money well spent for a new UE 900s. Btw did the pinhole bore of your UE 900(old) get blocked with ear wax over time?

 

[cheldan]

Money well spent for a new UE 900s. Btw did the pinhole bore of your UE 900(old) get blocked with ear wax over time?

Nope. Used the Comply Tx-200 since day one.

 

[noobie97]

The problem was gone, but the bad build quality was evident one month after warranty expired. Shell cracked end up have to reshell..

 

[nanotech25]

The problem was gone, but the bad build quality was evident one month after warranty expired. Shell cracked end up have to reshell..

Lol didn't you put textbooks on it that cause the shell to crack?

Despite the UE 900(old) have known build quality issues, IMO i think it depends on how heavy your textbooks were for it to be considered spoiled due to build quality tho.

 

[Kiddream]

How long did the whole process take after sending back? Quite sian I will have no earpiece to use during the downtime.

Less than $20 (SingPost Registered) if I recall correctly.