ViewQwest Fiber Broadband Official Thread - Part 6

X

xiaofan

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chipsetboy said:
i have issue with taobao too, the page all cannot load.
Send a service request via email yesterday and no reply at all
Click to expand...

One potential solution is to use VPN.

I am using SingTel. Without VPN the ping is also pretty bad. With paid China VPN, it becomes much better. I am using AJS but there are other options like Transocks.

HK VPN may help as well.

1) with China VPN
~ $ ping -c 4 item.taobao.com
PING item.taobao.com.danuoyi.tbcache.com (120.241.32.221) 56(84) bytes of data.
64 bytes from 120.241.32.221: icmp_seq=1 ttl=44 time=75.6 ms
64 bytes from 120.241.32.221: icmp_seq=2 ttl=44 time=80.3 ms
64 bytes from 120.241.32.221: icmp_seq=3 ttl=44 time=81.7 ms
64 bytes from 120.241.32.221: icmp_seq=4 ttl=44 time=82.1 ms

--- item.taobao.com.danuoyi.tbcache.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 75.684/79.972/82.118/2.589 ms

2) without using China VPN
~ $ ping -c 4 item.taobao.com
PING item.taobao.com.danuoyi.tbcache.com (36.99.227.107) 56(84) bytes of data.
64 bytes from 36.99.227.107: icmp_seq=1 ttl=44 time=393 ms
64 bytes from 36.99.227.107: icmp_seq=2 ttl=44 time=433 ms
64 bytes from 36.99.227.107: icmp_seq=3 ttl=44 time=407 ms
64 bytes from 36.99.227.107: icmp_seq=4 ttl=44 time=351 ms

--- item.taobao.com.danuoyi.tbcache.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 11830ms
rtt min/avg/max/mdev = 351.583/396.385/433.235/29.556 ms
 
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phiber

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I'm also having issues with taobao, anyone got a solution or contacted VQ?

There seems to be something with the route or DNS resolution to a stale server?

C:\Users\PhiBeR>tracert item.taobao.com

Tracing route to item.taobao.com.danuoyi.tbcache.com [36.99.227.107]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 2 ms 1 ms 137.59.185.2
3 11 ms 19 ms 3 ms 132.147.112.109
4 1 ms 2 ms 1 ms 10gigabitethernet1-2.core1.sin1.he.net [27.50.33.93]
5 139 ms 138 ms 138 ms port-channel5.core2.mrs1.he.net [184.105.65.14]
6 148 ms 148 ms 148 ms 100ge5-2.core1.par2.he.net [184.105.81.29]
7 156 ms 156 ms 155 ms 100ge11-1.core1.lon2.he.net [184.105.223.253]
8 226 ms 225 ms 226 ms 118.85.205.25
9 254 ms 254 ms 255 ms 202.97.93.153
10 * * * Request timed out.
11 * 246 ms * 202.97.85.50
12 266 ms * 261 ms 202.97.108.190
13 266 ms 264 ms 263 ms 123.161.63.2
14 * * * Request timed out.
15 * * * Request timed out.
16 286 ms 285 ms * 36.99.227.107
17 * * 284 ms 36.99.227.107

Trace complete.

C:\Users\PhiBeR>ping item.taobao.com

Pinging item.taobao.com.danuoyi.tbcache.com [36.99.227.107] with 32 bytes of data:
Request timed out.
Reply from 36.99.227.107: bytes=32 time=285ms TTL=50
Request timed out.
Reply from 36.99.227.107: bytes=32 time=284ms TTL=50

Ping statistics for 36.99.227.107:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 284ms, Maximum = 285ms, Average = 284ms

C:\Users\PhiBeR>ping item.taobao.com

Pinging item.taobao.com.danuoyi.tbcache.com [61.155.222.102] with 32 bytes of data:
Reply from 61.155.222.102: bytes=32 time=232ms TTL=97
Reply from 61.155.222.102: bytes=32 time=232ms TTL=97
Reply from 61.155.222.102: bytes=32 time=234ms TTL=97
Reply from 61.155.222.102: bytes=32 time=232ms TTL=97

Ping statistics for 61.155.222.102:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 232ms, Maximum = 234ms, Average = 232ms

C:\Users\PhiBeR>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\PhiBeR>ping item.taobao.com

Pinging item.taobao.com.danuoyi.tbcache.com [36.99.227.106] with 32 bytes of data:
Reply from 36.99.227.106: bytes=32 time=294ms TTL=46
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 36.99.227.106:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 294ms, Maximum = 294ms, Average = 294ms

C:\Users\PhiBeR>ping item.taobao.com

Pinging item.taobao.com.danuoyi.tbcache.com [36.99.227.106] with 32 bytes of data:
Request timed out.
Reply from 36.99.227.106: bytes=32 time=289ms TTL=46
Reply from 36.99.227.106: bytes=32 time=295ms TTL=46
Reply from 36.99.227.106: bytes=32 time=292ms TTL=46

Ping statistics for 36.99.227.106:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 289ms, Maximum = 295ms, Average = 292ms
 
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phiber

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Aiya.. i got fed up.. went to apply Malus just for my wife to use taobao.. damn fast.. us$68 for 2 year.. no regret!

Malus回国加速器，https://getmalus.com/

it's slightly more expensive than AJS, but i don't have china phone for AJS, so malus supports email registration.

LOL
 
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phiber

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phiber said:
I'm also having issues with taobao, anyone got a solution or contacted VQ?

There seems to be something with the route or DNS resolution to a stale server?

C:\Users\PhiBeR>tracert item.taobao.com

Tracing route to item.taobao.com.danuoyi.tbcache.com [36.99.227.107]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 2 ms 1 ms 137.59.185.2
3 11 ms 19 ms 3 ms 132.147.112.109
4 1 ms 2 ms 1 ms 10gigabitethernet1-2.core1.sin1.he.net [27.50.33.93]
5 139 ms 138 ms 138 ms port-channel5.core2.mrs1.he.net [184.105.65.14]
6 148 ms 148 ms 148 ms 100ge5-2.core1.par2.he.net [184.105.81.29]
7 156 ms 156 ms 155 ms 100ge11-1.core1.lon2.he.net [184.105.223.253]
8 226 ms 225 ms 226 ms 118.85.205.25
9 254 ms 254 ms 255 ms 202.97.93.153
10 * * * Request timed out.
11 * 246 ms * 202.97.85.50
12 266 ms * 261 ms 202.97.108.190
13 266 ms 264 ms 263 ms 123.161.63.2
14 * * * Request timed out.
15 * * * Request timed out.
16 286 ms 285 ms * 36.99.227.107
17 * * 284 ms 36.99.227.107

Trace complete.

C:\Users\PhiBeR>ping item.taobao.com

Pinging item.taobao.com.danuoyi.tbcache.com [36.99.227.107] with 32 bytes of data:
Request timed out.
Reply from 36.99.227.107: bytes=32 time=285ms TTL=50
Request timed out.
Reply from 36.99.227.107: bytes=32 time=284ms TTL=50

Ping statistics for 36.99.227.107:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 284ms, Maximum = 285ms, Average = 284ms

C:\Users\PhiBeR>ping item.taobao.com

Pinging item.taobao.com.danuoyi.tbcache.com [61.155.222.102] with 32 bytes of data:
Reply from 61.155.222.102: bytes=32 time=232ms TTL=97
Reply from 61.155.222.102: bytes=32 time=232ms TTL=97
Reply from 61.155.222.102: bytes=32 time=234ms TTL=97
Reply from 61.155.222.102: bytes=32 time=232ms TTL=97

Ping statistics for 61.155.222.102:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 232ms, Maximum = 234ms, Average = 232ms

C:\Users\PhiBeR>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\PhiBeR>ping item.taobao.com

Pinging item.taobao.com.danuoyi.tbcache.com [36.99.227.106] with 32 bytes of data:
Reply from 36.99.227.106: bytes=32 time=294ms TTL=46
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 36.99.227.106:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 294ms, Maximum = 294ms, Average = 294ms

C:\Users\PhiBeR>ping item.taobao.com

Pinging item.taobao.com.danuoyi.tbcache.com [36.99.227.106] with 32 bytes of data:
Request timed out.
Reply from 36.99.227.106: bytes=32 time=289ms TTL=46
Reply from 36.99.227.106: bytes=32 time=295ms TTL=46
Reply from 36.99.227.106: bytes=32 time=292ms TTL=46

Ping statistics for 36.99.227.106:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 289ms, Maximum = 295ms, Average = 292ms
Click to expand...

I replied to VQ's tech support with my MTR charts.. let's see what they say.
it seems that have routing issues to most but not all of TB's servers..
could actually be taobao side:

this is to item.taobao.com
328 pckts sent, only 42 came back!

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 328 | 328 | 0 | 0 | 15 | 0 |
| 137.59.185.2 - 0 | 328 | 328 | 1 | 9 | 124 | 1 |
| 132.147.112.109 - 0 | 328 | 328 | 1 | 9 | 151 | 20 |
| 10gigabitethernet1-2.core1.sin1.he.net - 0 | 328 | 328 | 1 | 9 | 58 | 2 |
| port-channel5.core2.mrs1.he.net - 3 | 301 | 294 | 138 | 148 | 2808 | 2808 |
| 100ge5-2.core1.par2.he.net - 0 | 328 | 328 | 147 | 156 | 225 | 150 |
| 100ge11-1.core1.lon2.he.net - 0 | 328 | 328 | 155 | 161 | 222 | 157 |
| 118.85.205.25 - 4 | 288 | 278 | 225 | 227 | 238 | 230 |
| 202.97.90.189 - 13 | 222 | 195 | 257 | 257 | 270 | 259 |
| 202.97.85.33 - 99 | 67 | 1 | 0 | 273 | 273 | 273 |
| 202.97.83.14 - 6 | 269 | 254 | 261 | 262 | 279 | 262 |
| 202.97.108.194 - 7 | 258 | 240 | 269 | 271 | 286 | 271 |
| 123.161.63.2 - 0 | 328 | 328 | 278 | 281 | 302 | 281 |
| No response from host - 100 | 66 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 66 | 0 | 0 | 0 | 0 | 0 |
| 36.99.227.107 - 58 | 100 | 42 | 0 | 292 | 300 | 295 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
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phiber

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phiber said:
I replied to VQ's tech support with my MTR charts.. let's see what they say.
it seems that have routing issues to most but not all of TB's servers..
could actually be taobao side:

this is to item.taobao.com
328 pckts sent, only 42 came back!

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 328 | 328 | 0 | 0 | 15 | 0 |
| 137.59.185.2 - 0 | 328 | 328 | 1 | 9 | 124 | 1 |
| 132.147.112.109 - 0 | 328 | 328 | 1 | 9 | 151 | 20 |
| 10gigabitethernet1-2.core1.sin1.he.net - 0 | 328 | 328 | 1 | 9 | 58 | 2 |
| port-channel5.core2.mrs1.he.net - 3 | 301 | 294 | 138 | 148 | 2808 | 2808 |
| 100ge5-2.core1.par2.he.net - 0 | 328 | 328 | 147 | 156 | 225 | 150 |
| 100ge11-1.core1.lon2.he.net - 0 | 328 | 328 | 155 | 161 | 222 | 157 |
| 118.85.205.25 - 4 | 288 | 278 | 225 | 227 | 238 | 230 |
| 202.97.90.189 - 13 | 222 | 195 | 257 | 257 | 270 | 259 |
| 202.97.85.33 - 99 | 67 | 1 | 0 | 273 | 273 | 273 |
| 202.97.83.14 - 6 | 269 | 254 | 261 | 262 | 279 | 262 |
| 202.97.108.194 - 7 | 258 | 240 | 269 | 271 | 286 | 271 |
| 123.161.63.2 - 0 | 328 | 328 | 278 | 281 | 302 | 281 |
| No response from host - 100 | 66 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 66 | 0 | 0 | 0 | 0 | 0 |
| 36.99.227.107 - 58 | 100 | 42 | 0 | 292 | 300 | 295 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...
Really very bad:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 5342 | 5342 | 0 | 0 | 20 | 0 |
| 137.59.185.2 - 0 | 5342 | 5342 | 0 | 8 | 230 | 1 |
| 132.147.112.109 - 0 | 5342 | 5342 | 1 | 9 | 216 | 1 |
| 10gigabitethernet1-2.core1.sin1.he.net - 0 | 5342 | 5342 | 1 | 7 | 86 | 2 |
| port-channel5.core2.mrs1.he.net - 9 | 3969 | 3629 | 138 | 170 | 4766 | 140 |
| 100ge5-2.core1.par2.he.net - 0 | 5342 | 5342 | 147 | 153 | 321 | 151 |
| 100ge11-1.core1.lon2.he.net - 1 | 5323 | 5318 | 155 | 159 | 256 | 156 |
| 118.85.205.25 - 0 | 5342 | 5342 | 225 | 226 | 239 | 226 |
| 202.97.90.189 - 6 | 4391 | 4146 | 250 | 250 | 268 | 250 |
| 202.97.85.33 - 97 | 1105 | 35 | 0 | 273 | 279 | 274 |
| 202.97.83.14 - 14 | 3499 | 3028 | 252 | 254 | 278 | 252 |
| 202.97.108.194 - 39 | 2132 | 1319 | 0 | 265 | 283 | 267 |
| 123.161.63.2 - 3 | 4819 | 4682 | 269 | 272 | 301 | 272 |
| No response from host - 100 | 1077 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 1077 | 0 | 0 | 0 | 0 | 0 |
| 36.99.227.107 - 58 | 1638 | 701 | 0 | 289 | 303 | 293 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
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pauche

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Hi, anyone on Viewquest 2Gbps having Netflix issues e.g. 'you seem to be using an unblocker or proxy. please turn off any of these and try again?'

Above error message only happens if I try to watch devices using Wifi. On the same VQ network, using LAN, there's no issues.

Can anyone let me know the default login and password to the VQ ONU on 192.168.1.1?

Thanks! :)
 
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phiber

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phiber said:
Really very bad:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 5342 | 5342 | 0 | 0 | 20 | 0 |
| 137.59.185.2 - 0 | 5342 | 5342 | 0 | 8 | 230 | 1 |
| 132.147.112.109 - 0 | 5342 | 5342 | 1 | 9 | 216 | 1 |
| 10gigabitethernet1-2.core1.sin1.he.net - 0 | 5342 | 5342 | 1 | 7 | 86 | 2 |
| port-channel5.core2.mrs1.he.net - 9 | 3969 | 3629 | 138 | 170 | 4766 | 140 |
| 100ge5-2.core1.par2.he.net - 0 | 5342 | 5342 | 147 | 153 | 321 | 151 |
| 100ge11-1.core1.lon2.he.net - 1 | 5323 | 5318 | 155 | 159 | 256 | 156 |
| 118.85.205.25 - 0 | 5342 | 5342 | 225 | 226 | 239 | 226 |
| 202.97.90.189 - 6 | 4391 | 4146 | 250 | 250 | 268 | 250 |
| 202.97.85.33 - 97 | 1105 | 35 | 0 | 273 | 279 | 274 |
| 202.97.83.14 - 14 | 3499 | 3028 | 252 | 254 | 278 | 252 |
| 202.97.108.194 - 39 | 2132 | 1319 | 0 | 265 | 283 | 267 |
| 123.161.63.2 - 3 | 4819 | 4682 | 269 | 272 | 301 | 272 |
| No response from host - 100 | 1077 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 1077 | 0 | 0 | 0 | 0 | 0 |
| 36.99.227.107 - 58 | 1638 | 701 | 0 | 289 | 303 | 293 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...
Viewqwest came back to me and they fixed the routing.
at least now my taobao is working again without VPN.

Can someone do more testing?
 
N

nmemonic

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anyone on vq with issues? my ping on speedtest is 110ms and download speed of 25mpbs on a 1gbps lan line. hougang
 
X

X

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Hi guys,

Hi, anyone on Viewquest 2Gbps having throttling issues? I used to be able to get 900+ mbps for both upload & download but as of 16 Oct I have been getting 500+ mbps for upload. Not sure if it's an exchange problem for NE AMK side. Anyone able to verify?

No changes to my hardware / home setup whatsoever. VQ said their end no issue and will arrange for replacement of modem. Honestly dont think it is a problem with their modem tho...
 
G

genriliz

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X said:
Hi guys,

Hi, anyone on Viewquest 2Gbps having throttling issues? I used to be able to get 900+ mbps for both upload & download but as of 16 Oct I have been getting 500+ mbps for upload. Not sure if it's an exchange problem for NE AMK side. Anyone able to verify?

No changes to my hardware / home setup whatsoever. VQ said their end no issue and will arrange for replacement of modem. Honestly dont think it is a problem with their modem tho...
Click to expand...
I've been noticing the same issue with my 1Gbps connection in Toa Payoh since early Sept. I've done some testing by running iperf3 between VPSes hosted locally by Linode and Vultr to my home connection. On some days I am able to get 900Mbps DL/UL but on others I get sub 500Mbps. It's definitely not an issue with my network setup as I connect via ethernet and can see the total throughput of my network via my Pfsense router which matches my iperf3 speeds.
I've contacted VQ support about this via email but they didn't reply for about 3 weeks before replying to ask if I was still facing this issue, really regretting getting a 2 year contract with VQ at the start of this year thinking that it was the ISP for tech savvy geeks.
 
X

X

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genriliz said:
I've been noticing the same issue with my 1Gbps connection in Toa Payoh since early Sept. I've done some testing by running iperf3 between VPSes hosted locally by Linode and Vultr to my home connection. On some days I am able to get 900Mbps DL/UL but on others I get sub 500Mbps. It's definitely not an issue with my network setup as I connect via ethernet and can see the total throughput of my network via my Pfsense router which matches my iperf3 speeds.
I've contacted VQ support about this via email but they didn't reply for about 3 weeks before replying to ask if I was still facing this issue, really regretting getting a 2 year contract with VQ at the start of this year thinking that it was the ISP for tech savvy geeks.
Click to expand...


I would suggest you request for a fee wavier / discount for your subscription if they are still unable to resolve your issue by the end of this month perhaps?
 
LiLAsN

LiLAsN

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X said:
Hi guys,

Hi, anyone on Viewquest 2Gbps having throttling issues? I used to be able to get 900+ mbps for both upload & download but as of 16 Oct I have been getting 500+ mbps for upload. Not sure if it's an exchange problem for NE AMK side. Anyone able to verify?

No changes to my hardware / home setup whatsoever. VQ said their end no issue and will arrange for replacement of modem. Honestly dont think it is a problem with their modem tho...
Click to expand...

genriliz said:
I've been noticing the same issue with my 1Gbps connection in Toa Payoh since early Sept. I've done some testing by running iperf3 between VPSes hosted locally by Linode and Vultr to my home connection. On some days I am able to get 900Mbps DL/UL but on others I get sub 500Mbps. It's definitely not an issue with my network setup as I connect via ethernet and can see the total throughput of my network via my Pfsense router which matches my iperf3 speeds.
I've contacted VQ support about this via email but they didn't reply for about 3 weeks before replying to ask if I was still facing this issue, really regretting getting a 2 year contract with VQ at the start of this year thinking that it was the ISP for tech savvy geeks.
Click to expand...
I thought I was the only one. I even replaced my Lan cables in case they were the problem. The internet speeds, specifically the download speeds were extremely wonky. 1 speed test, it is back to 900+Mbps, then the next few runs, I am stuck at 600-700Mbps for download.
I even made double sure it was not the router by connecting directly to the modem itself. And even system restored my Windows to an earlier image in case something messed with the ethernet speeds. No change. Last time this happened, I was with my Zhone router and it turns out, the plug itself was failing and can cause the speeds to fluctuate. But since with this new modem, I doubt that's the case.

But with you guys having the same issue for the past few weeks as well, glad to know it's not my problem but theirs instead. Thanks. Now I can complain to them with confidence and not because of any error on my part.
 
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loupgarou2

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viewqwest user for a long time. I'm not experiencing any issues except for 2 downtime this year.

wondering whether its still a good deal or i should find another isp . need to recontract by mid nov . seems like the no router 24 month contract is $37/mth

frankly starhub home hub is looking pretty attractive.
 
LiLAsN

LiLAsN

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loupgarou2 said:
viewqwest user for a long time. I'm not experiencing any issues except for 2 downtime this year.

wondering whether its still a good deal or i should find another isp . need to recontract by mid nov . seems like the no router 24 month contract is $37/mth

frankly starhub home hub is looking pretty attractive.
Click to expand...
Do make sure to email them to see if your plan has any promotion. I was planning to recontract 2 months back but then they mentioned that my current one gave me 6 months free after the 2 years. But I was still being billed.
After telling them what this 6 months free was since I was still being billed, they reversed my bill and am now enjoying 6 months free till next year based on whatever plan I got with them 2 years ago. So since your time period is close to mine, I presume yours could be some promotional event plan as well. Thus I wanted to share in case if it's true for your case as well.
 
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loupgarou2

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my soon to expire viewqwest recontract is
FibernetTM 1Gbps Max Plan @ $42.50/mth
$10/mth off 1st 10 Months subscription. $32.50/mth for 1st 10 months.

old contract $920, new contract would be $888 over 24 months.

btw: do they resume a non contract rate or charge you at your last known rate if you don't recontract ?

anyway, i doubt they will have better recontract offers since their recontract price is the same as their new sign up promo price
https://signup.viewqwest.com/broadband/?promo_code=VQ2021&tab=plan
 
Last edited:
dereth

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My Youtube doesn't work right and I cannot access Netflix's site at all. Not even just Netflix.com URL itself.

Viewqwest has been such a headache for the past year.
 
Last edited:
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fudgie

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2146-FD4-B-67-FB-48-EB-B74-C-2-EC0-CEC2-FDD1.jpg

Made many tries to call today.
3-4 times calling
1-3 times both around 20-30 mins each and no one picking up
4th time - got dropped off at 1hournplus mark.
Is everyone getting a downtime? Lol
I’m getting it at least
 
Gloom me

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Netflix not working for a few days already. Have been using my data. Anyone else?
 
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