hereiam7788
Master Member
- Joined
- Dec 10, 2015
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My tips to those who port from ZYM to VIVIFI:
1) Porting will start at 11:04pm sharp (i had ported many times between different telcos also started at almost same timing.
2) The porting is likely to fail. else normal case, it should port before 1am or earlier. As mentioned previously, it should be VIVIFI system problem. (Someone mentioned before that it was due to the first name/last name terbalik problem in their system so does not match and cause porting to fail)
3) Therefore, better check if the porting is successful or not after 2am. If no, immediately email help@vivifi.me to report the issue. They may not read ur email immediately as it is not within office hour, but they will react as soon as they see it. I emailed to them at 6am++ today, and my case is resolved at 10am++. if no, i am sure it will take even longer.
4) If you are an iPhone user, NEVER NEVER insert the new vivifi sim or add the vivifi sim yet to your iPhone, until you see the 'successful' status under the number porting page on VIVIFI website. Else the VIVIFI temp no will follow you forever unless u do a rest on your network settings on your iphone.
Although it is a hassle to port over, but I am graceful that at least there is ONE MVNO on sinktel network that offers esim so that I can use my bolehland hotlink prepaid physical sim (they do not offer esim for prepaid as well) on my iphone.
1) Porting will start at 11:04pm sharp (i had ported many times between different telcos also started at almost same timing.
2) The porting is likely to fail. else normal case, it should port before 1am or earlier. As mentioned previously, it should be VIVIFI system problem. (Someone mentioned before that it was due to the first name/last name terbalik problem in their system so does not match and cause porting to fail)
3) Therefore, better check if the porting is successful or not after 2am. If no, immediately email help@vivifi.me to report the issue. They may not read ur email immediately as it is not within office hour, but they will react as soon as they see it. I emailed to them at 6am++ today, and my case is resolved at 10am++. if no, i am sure it will take even longer.
4) If you are an iPhone user, NEVER NEVER insert the new vivifi sim or add the vivifi sim yet to your iPhone, until you see the 'successful' status under the number porting page on VIVIFI website. Else the VIVIFI temp no will follow you forever unless u do a rest on your network settings on your iphone.
Although it is a hassle to port over, but I am graceful that at least there is ONE MVNO on sinktel network that offers esim so that I can use my bolehland hotlink prepaid physical sim (they do not offer esim for prepaid as well) on my iphone.
