VIVIFI

[gapboy]

I'm now coming to 6 months of usage liao. 5G was once activated but gone after 3 mths but today suddenly, 5G came back.
However, my wife line remains as 4G. We ported over to Vivifi at the same time and both on the same plan.

then no idea .. foc is good

 

[osmond19]

then no idea .. foc is good

Haha ya but then the 5G is NSA so the speed is no difference compared to 4G just the icon looks nicer only.

 

[gapboy]

Haha ya but then the 5G is NSA so the speed is no difference compared to 4G just the icon looks nicer only.

5g NSA outperforms 4g .. can hit 1gb if you are lucky, U tried speed test?

 

[osmond19]

5g NSA outperforms 4g .. can hit 1gb if you are lucky, U tried speed test?

Which location can hit those speed?

I'm at clementi area and speed no much difference to 4G

 

[Forumite]

Anyone faced similar issue as me?
- tried porting out to another mvno, they say vivifi rejected coz nric mismatch. Ask me verify with vivifi then request again. Verified with Vivifi line is mine and under my nric, port in rejected again
- gave up and try another mvno (cancelled my application with previous one), same thing twice id number mismatch and got rejected by vivifi.
--> is this vivifi issue or the port in mvno issue? Or it's just vivifi guailan don't wan to let me port out?

I am facing same issue..
Tried two different telecom providers.

 

[osmond19]

Which location can hit those speed?

I'm at clementi area and speed no much difference to 4G

probably vivifi doing some testing/ configuration. the 5G doesn't last long and it was gone within hours. i tot vivifi so good gives me free 5G upgrade.

 

[gaoqikai]

Which location can hit those speed?

I'm at clementi area and speed no much difference to 4G

5G NSA is like: your phone camps on a 4G spectrum, for example band 3. When your phone thinks you need higher bandwidth, it automatically adds another 5G aggregaton.
5G SA is like: your phone always camps on 5G spectrum, not using 4G at all.

So during normal use, if using NSA, your phone will actually use 4G most of the time. Only when doing speed tests, 5G will kick in.
That's why when running a speed test on NSA, first few seconds will only get maybe 100Mbps down. After a few seconds, 5G is connected, can get 600Mbps+ or even 1Gbps

 

[hereiam7788]

vivifi has VoLTE already?

 

[Rxgn]

vivifi has VoLTE already?

YES

 

[Rxgn]

I am facing same issue..
Tried two different telecom providers.

mine also. did you manage to solve it?

 

[hereiam7788]

YES

ok thanks...

 

[purplecloud9]

I am facing same issue..
Tried two different telecom providers.

I am haviing the same problem porting out from VIVIFI.
May I know how did you resolve the issue?

 

[Rxgn]

I am haviing the same problem porting out from VIVIFI.
May I know how did you resolve the issue?

me too still pending. many days already.

 

[Rxgn]

me too still pending. many days already.

Finally ported into simba after chasing cs for many days.

Pls recheck your family and given name in vivifi if you have issue porting out

 

[gapboy]

VIVIFI VIBE - Those +- plan

@ $9/mth for Port In*
Usual Price: $10/mth

No Contract

• 200 GB Local Data (first 12 months)
  • 100GB thereafter
• 300 Outgoing Local Minutes
• 100 Outgoing Local SMS
• 2GB Roaming Data to Malaysia (first 12 months)
• 1GB Roaming Data to Indonesia & Thailand (first 12 months)
• Free Incoming Calls (on Singapore Network)
• Free Incoming SMS (globally)
• Free Caller ID
• Free SIM Card or eSIM

Port-in Perks*

• Free 5G Trial (3 months)
• Subscription fee at $9/ month from 3rd to 8th bill from port-in date

Promo Code: ValueVibe
*Port In Perks (Except for Singtel, Heya, Gomo)

https://family.vivifi.me/login

 

[Jurong640]

VIVIFI VIBE - Those +- plan

@ $9/mth for Port In*
Usual Price: $10/mth

No Contract

• 200 GB Local Data (first 12 months)
  • 100GB thereafter
• 300 Outgoing Local Minutes
• 100 Outgoing Local SMS
• 2GB Roaming Data to Malaysia (first 12 months)
• 1GB Roaming Data to Indonesia & Thailand (first 12 months)
• Free Incoming Calls (on Singapore Network)
• Free Incoming SMS (globally)
• Free Caller ID
• Free SIM Card or eSIM

Port-in Perks*

• Free 5G Trial (3 months)
• Subscription fee at $9/ month from 3rd to 8th bill from port-in date

Promo Code: ValueVibe
*Port In Perks (Except for Singtel, Heya, Gomo)

https://family.vivifi.me/login

not bad deal. Cheaper than zym by $1.10. Somemore with eSIM and Singtel's 5G NSA.
Oh wait, they mentioned port-in perks except for singtel, heya and gomo, meaning those on zym and zero1 also can get their 5G NSA and bill discount.

Not bad for consumers, looks like singtel is reallu opening up the competitiveness for base $10 plan across it's MVNOs. We just need them to give at least 1GB international roaming, just like Simba.

 

[purplecloud9]

Finally ported into simba after chasing cs for many days.

Pls recheck your family and given name in vivifi if you have issue porting out

I checked my family and given name. The sequence is wrong.

VIVIFI asked me to email them a copy of my NRIC for change of name. I did not change my NRIC, and the NRIC also did not stated which is family name and given name.

Did VIVIFI request to update the name by sending them the same copy of your NRIC by email too? I do not know want to email my NRIC if possible.

 

[hereiam7788]

VIVIFI VIBE - Those +- plan

@ $9/mth for Port In*
Usual Price: $10/mth

No Contract

• 200 GB Local Data (first 12 months)
  • 100GB thereafter
• 300 Outgoing Local Minutes
• 100 Outgoing Local SMS
• 2GB Roaming Data to Malaysia (first 12 months)
• 1GB Roaming Data to Indonesia & Thailand (first 12 months)
• Free Incoming Calls (on Singapore Network)
• Free Incoming SMS (globally)
• Free Caller ID
• Free SIM Card or eSIM

Port-in Perks*

• Free 5G Trial (3 months)
• Subscription fee at $9/ month from 3rd to 8th bill from port-in date

Promo Code: ValueVibe
*Port In Perks (Except for Singtel, Heya, Gomo)

https://family.vivifi.me/login

seriously 200gb data is useless... even 100gb is overkilled...

the promo i had last time with vivi vibe is as below... now they free upgrade my plan to 200gb also (useless but good to have)

VIVIFI VIBE 4G
@ $10/mth

Forever (Monthly)

• 100 GB Local Mobile Data
• 300 Outgoing Local Minutes
• 100 Outgoing Local SMS
• Free Incoming Calls (on Singapore Network)
• Free Incoming SMS (globally)
• Free Caller ID
• Free SIM Card or eSIM

12-Months (Monthly)

• 2GB Roaming Data to Malaysia
• 1GB Roaming Data to Indonesia & Thailand

Port-in Perks

• Free 5G Trial (3 months)
• Total $20 bill rebate

Promo Code : FREE$20

(Non-Singtel Brand)

Customers porting in their mobile numbers from non-Singtel brands within 30 days of signing up will enjoy these additional perks:

• Free 3 months subscription of VIVIFI 5G VAS available for 3 months from port-in date. This additional add-on will be activated in the following month after the successful port-in.
• 1-month waiver of VIVIFI Vibe plan subscription fee only after successful non-Singtel port-in. The waiver will be reflected in the 3rd bill from the port-in date after the successful port-in.
• 5 continuous months of $2/mth bill rebate only after successful non-Singtel port-in. The rebate will be reflected from the 8th to the 12th bill from the port-in date after the successful port-in.

 

[skazzz]

I checked my family and given name. The sequence is wrong.

VIVIFI asked me to email them a copy of my NRIC for change of name. I did not change my NRIC, and the NRIC also did not stated which is family name and given name.

Did VIVIFI request to update the name by sending them the same copy of your NRIC by email too? I do not know want to email my NRIC if possible.

so need to check online account name in future then

 

[hereiam7788]

I checked my family and given name. The sequence is wrong.

VIVIFI asked me to email them a copy of my NRIC for change of name. I did not change my NRIC, and the NRIC also did not stated which is family name and given name.

Did VIVIFI request to update the name by sending them the same copy of your NRIC by email too? I do not know want to email my NRIC if possible.

i kena this prob when i tried to port out from vivifi last time.... it is a known prob for vivifi... after so long, nothing improved....