Anyone faced this issue whereby your port-in mobile number is not under the registered owner?
I faced this issue whereby this port-in mobile number is actually registered under my name but my dad is using this line and when yesterday i sign up for vivifi plan for my dad i used his particulars to sign up instead. Today I saw the Number Porting status failed. I have emailed them about this today but needs to wait until mon. Is there anyway i can faster resolve it on my own?
FMNP (Full Mobile Number Portability) failed because the original subscriber isn't him.
You have to resubmit FMNP form, with the original subscriber (on previous network) being you, and the new subscriber (on VIVIFI) being him.
And no, FMNP typically process only from Mon-Sat, excluding PH.
There's also cut-off time to meet, failure to do so will do on the next business day.