VIVIFI

[lamer]

my vivifi 12 months free roaming just ended

can contact vivifi to renew this or change to another provider?

 

[sibeiTrolled]

can contact vivifi to renew this

i remember reading that people had luck in contacting vivifi support to extend / renew this.

Maybe you can try first, then change to another provider

 

[sibeiTrolled]

@lamer

You can refer to this post
https://forums.hardwarezone.com.sg/threads/vivifi.6299241/page-191#post-152405220

Try first, if cannot then just port over to other mvno using SingTel infrastructure

 

[dr34mc4st3r]

just received email from Vivifi, vibe subscribers get extra 100GB for next 12 months

 

[Rxgn]

just received email from Vivifi, vibe subscribers get extra 100GB for next 12 months

too much, no use too. i rather they focus more on data roaming.

 

[Cumzilla]

too much, no use too. i rather they focus more on data roaming.

agree, because their roaming data 'suck' much faster than the other MVNO i am using...

 

[NickRevenge]

Does anyone know if it is possible for old Vibe 4G plan to upgrade to Vibe 5G?

 

[sibeiTrolled]

Does anyone know if it is possible for old Vibe 4G plan to upgrade to Vibe 5G?

Did you try to login on the portal then see if you could change to the 5G plan?
If not, maybe contact vivifi support.

 

[OnePunch!!]

Did you try to login on the portal then see if you could change to the 5G plan?
If not, maybe contact vivifi support.

vivif still no volte?'

 

[sibeiTrolled]

vivif still no volte?'

For singtel based mvno, i think only Zym has volte.
You have to either wait till Nov 2024 or jump to M1 / Starhub if you need volte

 

[gapboy]

For singtel based mvno, i think only Zym has volte.
You have to either wait till Nov 2024 or jump to M1 / Starhub if you need volte

gomo has volte


nothing.. just don't be lame xD

 

[sibeiTrolled]

gomo has volte

@OnePunch!!
Can consider GOMO if you need volte

 

[Tedicious]

For singtel based mvno, i think only Zym has volte.
You have to either wait till Nov 2024 or jump to M1 / Starhub if you need volte

Heya oso have volte

 

[NickRevenge]

Did you try to login on the portal then see if you could change to the 5G plan?
If not, maybe contact vivifi support.

You mean the change plan page? All I see is this:

 

[sibeiTrolled]

You mean the change plan page? All I see is this:

Ah ok, i found this in their FAQ
https://help.vivifi.me/hc/en-us/articles/360053151313-Change-of-VIVIFI-Mobile-Plans

You will have to use this form to trigger a plan change.
https://campaigns.vivifi.me/changeofplan

But doesn't seem like there's vibe in it... so maybe you better contact vivifi support

 

[NickRevenge]

Ah ok, i found this in their FAQ
https://help.vivifi.me/hc/en-us/articles/360053151313-Change-of-VIVIFI-Mobile-Plans

You will have to use this form to trigger a plan change.
https://campaigns.vivifi.me/changeofplan

But doesn't seem like there's vibe in it... so maybe you better contact vivifi support

Seems like it is possible, but the plan is not worth it.

What days do y'all usually port out of Vivifi anyways, the billing cycle is quite confusing to me.

 

[sibeiTrolled]

Seems like it is possible, but the plan is not worth it.

If you wish to remain on singtel and upgrade to 5G, then GOMO 5G plan is cheaper.
Not up to date on the rest of the provider.

What days do y'all usually port out of Vivifi anyways, the billing cycle is quite confusing to me.

Billing occurs on 25th of every month.
For example, your upcoming billing date is 25 Aug 2024. This is for the month of Aug 2024.
Whether it is 26 Jul - 25 Aug or 1st Aug - 1st Sept, i am not too sure hence i left vivifi 5 days before the 25th when i ported out.

My experience for the port out -
Ported into GIGA on 20 May 2024
Received my SIM and initiated port in on 21st
Ported in on 22nd

Received the Vivifi May 2024 bill on 25th May 2024

If you wish to, just port out early or even now, just in case there are screw ups during the port in process

 

[shawniiex]

Signed up new number 2 hours ago, haven't received any activation

Anyone knows usually how long it'll take?

 

[thiamhui]

Terrible. Thought Vivifi would be better than Giga in terms of customer responds. Email in to terminate my line since 19th Jul until now no respond from them. Send message via Facebook also no one reply.

All the same. Apply line or service reply so fast. Cancel line, pretend never receive email.

Just to check, so did they terminate your line?

 

[cstanhwz]

Just to check, so did they terminate your line?

Hi, yes they terminated the line.

They replied after 10 days of sending the email request.

So if you want to terminate, better to email early than 7 days before end of month as they stated.