there are no longer $0 planPort to $0 Eight plan.
I think ZYM's $15 plan is a better deal than Vivifi's, especially since non-singtel port ins mean 5G is free. This would improve network coverage and performance for the user.
Lol... Since when hwz will know? We aren't your help desk. Either U refer to their faq on their billing method or ask their cs
The charging is correct.
@mods please merge the threads to vivifi
Thanks. I thought they were charging one month in advance i.e. Oct.
How much is vibe now? Why moi line drop from $10 to $8? Like no mail say change price too
prev Vibe promotion was:
Ah make sense too long liao forgot promo, kamsia
from $10 to $9?
The $7.90 plan is a scam
I think like all other mvnos like eight or zym, they are not large company with large manpower.Why changing name on Vivifi so difficult?
Like many, my name is reversed in my profile, something which Iearnt was a thing from this thread
So I reached out to them, gave documentation, and they say they will make the change in 3-5 working days. Great!
It’s been 2 weeks (so like 10 working days) and still no change. That difficult meh?
Those who changed name order, was your experience just as painful?
Vivifi overall has bad workflow system and lackluster CS. My ownership change request also took very long. Submitted the form but receive immediate rejection email, contacted their CS and days later told me just proceed with the next steps as per guide (as it's by default their system send rejection email LOL). Then did all the required steps, no status update from them at all- have to keep checking manually daily to confirm ownership change has effected. 10 days after my ownership change completed Vivifi emailed me saying that it's successful, what a joke. If I didn't check manually I would have thought the whole process took a month. I'm never going back to that shitty MVNO (on top of bad 4G experience). Ported out everything ever since. Oh not to forget I failed to port out of my Vivifi main line due to their system down issue, for 4 straight attempts.Why changing name on Vivifi so difficult?
Like many, my name is reversed in my profile, something which Iearnt was a thing from this thread
So I reached out to them, gave documentation, and they say they will make the change in 3-5 working days. Great!
It’s been 2 weeks (so like 10 working days) and still no change. That difficult meh?
Those who changed name order, was your experience just as painful?
Don’t think they have an HQ or service center, but then again, my understanding may be outdated. I’ve only been working with them via email since they don’t even have a phone number.
Agree, it’s not that they take a long time, it’s that they don’t keep to what they say they would do. Sure MVNOs are cheaper at the extent of limited CS, but there’s the CS should not be this crappy. Out of curiosity, which MVNO did you port out to?
