VIVIFI

S

sbl2560

Senior Member
Joined
Sep 24, 2008
Messages
537
Reaction score
309
Noticed as of 27 February 2026, there is a free 10 mins of Roam Incoming calls for all countries, valid till 01 March 2056.
It is good. Which means, not worried on rejecting incoming roaming calls when out of SG.
 
A

AMD_Duron

Senior Member
Joined
Nov 1, 2000
Messages
664
Reaction score
456
sbl2560 said:
Noticed as of 27 February 2026, there is a free 10 mins of Roam Incoming calls for all countries, valid till 01 March 2056.
It is good. Which means, not worried on rejecting incoming roaming calls when out of SG.
Click to expand...
Oh yes you are right. Just realised it too. It’s a special add-on? Don’t see it in their website.
 
teoma

teoma

Member
Joined
Apr 1, 2002
Messages
373
Reaction score
64
sbl2560 said:
Noticed as of 27 February 2026, there is a free 10 mins of Roam Incoming calls for all countries, valid till 01 March 2056.
It is good. Which means, not worried on rejecting incoming roaming calls when out of SG.
Click to expand...

AMD_Duron said:
Oh yes you are right. Just realised it too. It’s a special add-on? Don’t see it in their website.
Click to expand...

finally they have something for those situations when overseas and a call comes in. I wish they had better rates to receive calls while overseas, or support VoWiFi, since $4.10/minute is just insane. 10 minutes should be enough to tell the caller to call you on WhatsApp or you will call them back on another number that has free SG calling while overseas like SIMBA or eight (but in select countries only, surprised USA not one of them).

I do wish they offer packages for customers who want or need more than 10 minutes. Would definitely purchase when traveling. Or include in in the Data Roaming booster packs.
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
37,262
Reaction score
12,668
VIVIFI 5G+ FAQ has not been updated to mention the date of 5G NSA network shutdown yet.
https://www.vivifi.me/5gplus/

Zym and CMLink mention the date.

Zero1 and VIVIFI do not mention a specific date.

Let's see if it will really happen or not.

hibikist said:
As far as I know, NSA shutdown should be on 31st March 2026, as communicated by a number of Singtel MVNOs and Singtel themselves to GOMO customers.
U7HjKnf.png
5dvB0dF.png
7WM0dpJ.png
Click to expand...
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
37,262
Reaction score
12,668
AMD_Duron said:
Maybe attempts to shut down NSA caused the outage recently. 😂
Click to expand...

Haha, they claim the following three reasons

1) Mechanical fault on 16 March 2026

2) Software upgrade issues on 17 March 2026

3) Network optimization for 18 March 2026 and says this may cause intermittent issues continuously for small number of customers in the near future.

Let's see if we will have more issues on 31 March and 1 April 2026, if they really shut down 5G NSA network...
 
G

gaoqikai

Member
Joined
Mar 25, 2019
Messages
390
Reaction score
240
xiaofan said:
VIVIFI 5G+ FAQ has not been updated to mention the date of 5G NSA network shutdown yet.
https://www.vivifi.me/5gplus/

Zym and CMLink mention the date.

Zero1 and VIVIFI do not mention a specific date.

Let's see if it will really happen or not.
Click to expand...
any vivifi user can confirm are you on NSA or SA now? And are you on paid 5G plan or free 5G trial?

I am on 5G trial. Still NSA even till today.
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
37,262
Reaction score
12,668
vsvs24 said:
Was Vivifi down when Singtel was down in recent Singtel outage ?
Click to expand...

Not so sure about other VIVIFI users but one of my colleagues did not have issues.

We were having lunch together on Monday 16 March 2026.

One colleague using Singtel mobile plan with 24 month device contract -- affected for about one hour+.
My Singtel S$15.28 SIM Only line -- affected for about one hour+.
My Zym S$10.1 line -- not affected
Another Singtel Gomo user -- affected for a short while (less than 10 minutes)
One VIVIFI user -- not affected
 
X

xiaofan

High Supremacy Member
HWZ Insider
Joined
Sep 16, 2018
Messages
37,262
Reaction score
12,668
gaoqikai said:
any vivifi user can confirm are you on NSA or SA now? And are you on paid 5G plan or free 5G trial?

I am on 5G trial. Still NSA even till today.
Click to expand...

BTW, what is the phone you are using?

Now I have seen three reports of compatibility issues with Singtel 5G+ SIM (physical SIM or eSIM) with Samsung Galaxy S23 Ultra and S25 Ultra -- cannot activate 5G SA.

One reference from Galaxy S25 thread.
https://forums.hardwarezone.com.sg/...25-edge-fe-ultra-accessories.7002801/page-435

Tippytoe said:
Anyone using S25 Ultra with Singtel 5G+ plan? Do you have the option to select Standalone Network?

I am on the latest Feb 2026 Samsung firmware and I do not have the Standalone option despite having a 5G+ plan. I know it's not the Telco issue because when I insert the SIM card into an iphone, I could select the SA option.
Click to expand...

Tippytoe said:
Mine is showing NR NSA in the SIM card status.

At first I doubted Singtel but later others from the Singtel thread advised me to switch SIM card, and that's how I learnt it's my phone's problem. 😭

I wonder what could be wrong with my phone and whether the next firmware update will resolve it. It sucks to pay but not able to enjoy the benefits.

Besides going to the Samsung service centre, is there anywhere else (e.g. website) I could get Samsung's assistance?
Click to expand...

Tippytoe said:
So I went to Samsung Service Centre at Jem and they were not able to help too. The staff didn't appear to fully understand SA vs NSA. They did, however, installed my SIM on their personal S25 Ultra and S24 Ultra but both are showing NSA still.

Even the staff's 5G+ plan is showing NSA on his own S25 Ultra also.

I requested them to install my SIM on an S26 Ultra to try but they didn't have any on hand, except the demo sets which they claimed it won't work.

In the end, they advised me to call Samsung hotline.🤦
Click to expand...

Tippytoe said:
My phone has dual slots but I only use one (Slot 1).
Click to expand...
 
You must log in or register to reply here.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top