Vpost? Borderlinx? Comgateway?

dreant

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I plan to get a bicycle from the US, which is a better co. To use ?

Forwarders charge the higher of 'volumetric weight' and actual weight.

It will come to at least 52kg (based on 114cm by 64cm by 36cm; folding bicycle dimensions allowed on the MRT), but most likely much higher as it would also have packing material around it; that'd be over USD350+ with HSG/CGW.

You'd probably be better off buying it locally, unless you can find someone who can send it to you via surface instead (typically 2-4 months shipping time...)
 

JasK

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Which company to use for uk shipping to singapore, only vpost?
 

liburan_natal

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Anybody has issues with Japan vPost address?
My merchant is confused with the address that I gave because it has 2 different cities o_0
 

feist_

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Anybody has issues with Japan vPost address?
My merchant is confused with the address that I gave because it has 2 different cities o_0

use tenso! no issues with address, and the CS is good.

never trust vpost. all their addresses are slightly messed up (like they werent sure how to execute the business). Their services are even worse.
 

Imperado

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I use comgateway.. they dont allow me to select dhl or fedex. Can i change or should i change?
 

HeadKiller

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Hey guys, can I use cash on delivery to comgateway US address?
Cos after repeated attempt of using paypal which ended in error, I got fed up and selected COD which worked. :s22:
 

touchme

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Hey guys, can I use cash on delivery to comgateway US address?
Cos after repeated attempt of using paypal which ended in error, I got fed up and selected COD which worked. :s22:
which store uses cod? cgw will not administer such payments even if u prepay them. But u may try, notify if. possible.
 

Imperado

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eh dhl deliver my parcel when im not home today.. how to reschedule? must call? cant seem to find the function on their website
 

Propranolol

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eh dhl deliver my parcel when im not home today.. how to reschedule? must call? cant seem to find the function on their website

ya u must call. 1800 285 8888 . tell them reschedule. give your waybill number.
 

BillaMax

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HEY GUYS! PLEASE CALL UP YOUR BANK TO CHANGE THE CREDIT CARD NUMBER. 2 OF MY CARDS USED EXCLUSIVELY FOR CGW TRANSACTIONS HAVE BEEN COMPROMISED.

The 1st card was charged with to an unknown US merchant where the bank refused to honour the payment and contacted me. The 2nd card was charged just now at 8pm to eBay HK in USD. The charge was for $130+ after converting to SGD.

I have just canceled both cards. DBS needs you to submit a dispute form in order to receive back your money.

I'm FREAKING MAD with CGW#&!@)(*&$#!@&$(!#&$&!##!)(

F THEM
 

alan_shearer

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What if I pay CGW via Paypal? Does this only apply to those who store credit card information with CGW?

HEY GUYS! PLEASE CALL UP YOUR BANK TO CHANGE THE CREDIT CARD NUMBER. 2 OF MY CARDS USED EXCLUSIVELY FOR CGW TRANSACTIONS HAVE BEEN COMPROMISED.

The 1st card was charged with to an unknown US merchant where the bank refused to honour the payment and contacted me. The 2nd card was charged just now at 8pm to eBay HK in USD. The charge was for $130+ after converting to SGD.

I have just canceled both cards. DBS needs you to submit a dispute form in order to receive back your money.

I'm FREAKING MAD with CGW#&!@)(*&$#!@&$(!#&$&!##!)(

F THEM
 

BillaMax

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What if I pay CGW via Paypal? Does this only apply to those who store credit card information with CGW?

I'm not exactly sure but you may want to change your password with Paypal. I realise that CGW not only stores your credit card number, expiry date but also your CVV code allowing hackers access to your credit card account and thereby charging it.

If CGW is storing our CVV code, GOD who knows that they might be secretly storing your paypal password. Set up 2FA if your Paypal account allow.

I have done my part in securing my financial data. For financial transactions I only use my chromebook in incognito mode. It is unlikely a stripped down OS with secure boot is compromised.
 

dreant

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If CGW is storing our CVV code, GOD who knows that they might be secretly storing your paypal password. Set up 2FA if your Paypal account allow.

This is not possible. Your PP password never passes through CGW.

You log in though PP and send your payment to CGW's PP account.

Also, PP only offers 2FA for US based accounts.
 

feist_

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If CGW is storing our CVV code, GOD who knows that they might be secretly storing your paypal password. Set up 2FA if your Paypal account allow.

I have done my part in securing my financial data. For financial transactions I only use my chromebook in incognito mode. It is unlikely a stripped down OS with secure boot is compromised.

im sure most of us don't keep our CVV and credit card details lying around our browsers. but this happened anyway because the breach didn't occur at our browsers, or at your chromebook in incognito mode. it seems to have occured at the merchant backend. which means that once you enter the information and it is transmitted to their servers, this information can be compromised. doing things in incognito will protect your details from the next user, but not the hacker.

also, like that every other merchant that you use your cc on is probably storing your data too. and storing your paypal password. BEWARE! Also remember that people like xbox, sony, and adobe all got compromised before. so stop playing games on your xbox and ps3, and don't even think of buying adobe products. better lock yourself out of itunes and play store also because god forbid someone hacks into them too (and succeed). especially for play store. and careful of all your android apps - they may have trojans hidden inside them since play doesn't do QC (unlike apple).

offline, do make sure to steer clear of any merchant with contactless functionality (such as paywave, paypass) - you never know when someone may be waving something around to scam you.

If you are going to advise everyone to go to such lengths to "protect" themselves, and not trust any merchants at all, then might as well go all the way. These are all measures that people do take. of course, usually not all together, but who are we to stop you :)

THAT SAID- you are protected by enforced chargeback protection laws. once your txn is fraudulent, you will get your money back. it may be slightly inconvenient in the case of DBS, but many other banks have a very seamless process - including Citi and OCBC, who replaced my cards proactively (even for other fraud cases) and were very polite about it. May be easier on your mind to just treat this risk as the price of convenience of shopping online.

also, getting hacked is not a merchant's fault (unless they have no protection systems. but in this case, i think CGW is 3d secure? i get OTP everytime i use them) -
Furthermore, CC number, CVV and expiry are not difficult to generate on your own:
A credit card is a 16 digit number that is NOT random.
CVV - just 3 digits. any programme can run.
expiry - not random either, and the variance is usually around 5 years.
Hence they're much simpler to generate than some of the passwords that we are forced to create today (need big letter, small letter, punctuation, etc).

2FA on Paypal is a good start, but many merchants still don't accept paypal. only CC. A real solution would really be to require authentication everytime your card is charged, and not just at selected 3DS merchants. At present, many merchants still don't need 3DS or any other authentication, so anyone with a correct combi of CC, CVV and expiry can transact. But that's another problem for another day :)
 

WhiteFox

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What's going on with CGW website? I got 2 items there that I'm trying to ship to me but the procedure seems to be looping back to stage 1.

After I chose the address, then marking the package to be sent, when I click next, it will loop back to the address page. I tried Chrome, Firefox, IE, all same results. Anyone experiencing the same situation?
 

SkimMilk

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What's going on with CGW website? I got 2 items there that I'm trying to ship to me but the procedure seems to be looping back to stage 1.

After I chose the address, then marking the package to be sent, when I click next, it will loop back to the address page. I tried Chrome, Firefox, IE, all same results. Anyone experiencing the same situation?

Y don't you contact their helpdesk / post on FB?
 
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