Vpost? Borderlinx? Comgateway?

auburn

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only tried vPost and CGW. I do a lot of makeup/clothes shopping in the USA, hope to help fellow females looking for a 3rd party shipper! my 1st choice would be CGW if I know I do not exceed SGD 400 and did not ship any "unshippable" items :spin: recently they claimed that a hair oil in a spritz bottle (not even pressurized) was unshippable and made me choose to discard or redirect my package to vPOST (cost additional $20 USD to do that) - which subsequently shipped it to where I'm at. (the shipping cost was like $150, nv offer repack etc, hate vPOST!! but bobian)

all in all, CGW is very picky, but currently the most efficient, and I would only go to them if I am completely sure of my package being shippable and within the non-GST limit.

CGW pros:
1) comes with free welcome pack with a lot of free codes for free express shipping, free quotes, free repack etc, altho I find only the express shipping is valuable
2) excellent customer svc. I once was very dissatisfied with their service and they waived my package redirection fee and added a $20 voucher to my account (better than nothing). also they have chat which is good, rather than communicating via email
3) price quite competitive
4) assuming your package is sth like make-up in a box and can be split, CGW offers manual package splitting (to split value to avoid GST) at $10 USD

CGW cons:
1) open your package and check the contents themselves. they will find the receipt and declare for you. so if you exceed SGD 400 - need to pay gst lo.. or ship stuff that they claim is flammable, you will have to discard, resend package back, or ship to another 3rd party forwarder
2) has a redirect fee - please check your original mailer's weight quote and compare it with CGW's weight quote. they once charged me 5kg for a 3kg package to redirect, and I disputed it with my original mailer's form
3) takes 2 days to process package

vPOST pros:
1) very slack, will accept whatever you send them and you declare your own package
2) don't really take any time to process. once it's there, it's there. just it doesn't show sometimes so have to input code to manually find package

vPost cons:
1) really last resort. very very expensive, with base fee (can only combine for packages bound for SG)
2) do not offer repack even tho they say they do. I had a 4kg diff btwn chargeable and actual weight and nothing was offered. I could not contact them and ended up paying $100+ for a 2kg package :mad:
3) 0 customer service. no chat service unlike CGW. once your package is there, you have to ship it. there is no other option unlike CGW to redirect etc. you're stuck with vPOST
4) there is nth fantastic about vPOST, it is just a last resort and is bs at everything else. don't expect to save money, or to have super fast shipping times..

never tried Borderlinx as they are in Ohio which isn't tax free. and I had a few chats with them and they do not offer manual combining/repacking to split item value unlike CGW. they seem very inflexible like another vPOST so wasn't keen on trying them.
 
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SkimMilk

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I had something shipped to CGW. Ordered the shipment on 11th Mar from CGW to SG and items were in my hands on 17th. It got upgraded to DHL Express automatically. Don't know why?
I paid with PayPal this time round since all my registered cards have been replaced by the banks.

Just sharing info with anyone who are considering shipping with CGW after the credit card saga.
 

doraemon123

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How does CGW compare to Borderlinx? I've been using Borderlinx for the past 2 shipments but they charge pretty expensive for my second shipment. Another reason for switching is also because the merchant (which is based in Ohio) charges 8% for sales tax to ship to Borderlinx (which is also in Ohio). I'm only concerned about the repacking fee by CGW and the integrity of my CC account. Thanks!
 

leroycjw

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Soooo is paying through paypal truly safe anot? Mine got compromised too but received back the fraud charges alrdy~ =:p
 

buyonline1977

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How to know the products packaging is small or big?

I am looking to buy some Lego Toys from Amazon...the Amazon website have indicate the products dimension in "inch and weight in pounds...but the dimension information some only 2 dimension instead 3 dimension -L* B*H...i copy the information into comgateway get live quote found estimated weight is 10kg...this is killing..the weight mentioned at Amazon is 6.4 pounds about 3kg...i am abit puzzled...anyone can advise or help? Thank you.
 

babyworm

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Are your Lego sets "Sold by Amazon"? You can turn on the Amazon Global Eligible search filter to find these products. They are usually cheaper than those sold by Affiliates and can be shipped by Amazon to you.

Try to accumulate up to US$125 of Amazon Global Eligible purchases and your shipping to Singapore will be free.
 

SkimMilk

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I am looking to buy some Lego Toys from Amazon...the Amazon website have indicate the products dimension in "inch and weight in pounds...but the dimension information some only 2 dimension instead 3 dimension -L* B*H...i copy the information into comgateway get live quote found estimated weight is 10kg...this is killing..the weight mentioned at Amazon is 6.4 pounds about 3kg...i am abit puzzled...anyone can advise or help? Thank you.

CGW's live quote is crap. I've tried it before with a certain item. Each try returns different weight and just keeps getting heavier.
 

standarture

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The live quote is quite useful, save me quite a few dollars on shipping before. There are certain things you just know will be heavier than the live quoted weight.
 

feist_

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CGW's live quote is crap. I've tried it before with a certain item. Each try returns different weight and just keeps getting heavier.

like that why dont you just open multiple windows and try your luck?
i got keep getting lower before.
 

SkimMilk

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like that why dont you just open multiple windows and try your luck?
i got keep getting lower before.

I just ignored it and shipped my item to them, since I roughly know the size of the package. Ended up I paid 1/4 of the price I was quoted. (within my expected shipping cost)
 

feist_

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I just ignored it and shipped my item to them, since I roughly know the size of the package. Ended up I paid 1/4 of the price I was quoted. (within my expected shipping cost)

Good for you! Anw it's like insurance la. Sometimes it pays off, sometimes it doesn't.....
 

iamhim

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i just bought a logitech headset from amazon and used comgateway to ship to my singapore address, when the package arrived at the US address the actual weight was 0.8kg but charged weight was 2.5kg! wtf.. now my shipping cost is 55% of my headset's cost, should've used amazon's global shipping option :mad:
 

feist_

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i just bought a logitech headset from amazon and used comgateway to ship to my singapore address, when the package arrived at the US address the actual weight was 0.8kg but charged weight was 2.5kg! wtf.. now my shipping cost is 55% of my headset's cost, should've used amazon's global shipping option :mad:

don't these headsets come in big boxes? ppl need to read how they charge before coming here to complain.

it's like buying full-fat milk and complaining that it makes them fat.... :T
 

~大.芒.果~

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i just bought a logitech headset from amazon and used comgateway to ship to my singapore address, when the package arrived at the US address the actual weight was 0.8kg but charged weight was 2.5kg! wtf.. now my shipping cost is 55% of my headset's cost, should've used amazon's global shipping option :mad:

im not surprised...headset is huge. Keyboards also another one...volumetric weight gaogao :o
 

SkimMilk

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i just bought a logitech headset from amazon and used comgateway to ship to my singapore address, when the package arrived at the US address the actual weight was 0.8kg but charged weight was 2.5kg! wtf.. now my shipping cost is 55% of my headset's cost, should've used amazon's global shipping option :mad:

Do check the shipment size in future. Forwarders (cgw, vpost etc) always take the higher weight (actual vs volumetric) when charging shipping. You must be new or overlooked this point. That's why extra care must be taken when buying big box items.

Personally, I avoid such items since shipping cost just doesn't justify it.
 

iamhim

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yea sorry for my incompetence, first time using shipping methods like comgateway and didnt know they use volumetric weight :o

btw if i not at home when the delivery man guy comes, where will they send the package too?
 
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