Just months ago I'm a SingTel fibre 200 user, and reports are reports. It depends on your type of usage. For me personally, I can wait for downloads as usually I do not need them immediately, but I can't accept video streams buffering every now and then while I'm watching it.
I'm a VQ user now, from my personal usage, VQ did better all round as compared to SingTel, be it bittorrent, gaming, streaming or just plain surfing web, latency decreased, speed increased all around. I'm an avid stream viewer, youtube, twitch, netflix, hulu, etc. The most significant change is twitch.tv, SingTel was able to deliver twitch stream smoothly while I was a new sign up, but months later it just start going downhill and I've to endure the remaining 1 and half year+ of contract. I did send emails and call the tech support regarding the issue but they kept saying that the fault was on my end. Basically they can't do anything about issue that aren't related to your PC or your router/gateway.
Unless things has changed in the past 2 months, SingTel users please feel free to try twitch.tv, the best settings might just be 'medium' on a good day and 'low' settings if you want a non-stuttering stream. Twitch was ranked 4th last year for most bandwidth consumed in the US, behind Netflix, Google and Apple according to WSJ. If having strong US links means leaving the top most bandwidth demanding services out there, then things became clear that the word 'strong' differs from one person to another.
On VQ, I don't have any issue watching it on the highest settings and opening multiple streams at once. But I do have my qualm regarding their connection speed to twitch.tv VOD, so I emailed their tech support, went down to grab dinner for my family, while I'm on my way I've received an email reply from VQ tech support. After a few email exchanges and several days, the speed to twitch VOD increased to a point that I'm able to watch it smoothly. This will never happen with SingTel as their staff will just ask you to tracert, ping, hold you on the phone and eventually tell you that it's the website's problem the next week.
I'm not here to bash on SingTel nor am I promoting for VQ, but I just want to set the record straight that without trying out both services, 'hear say' from friends and others is just 'hear say'. They might not be as tech savvy as others you've asked, heck, if I let my sister differentiate the two services she would say it's the same. To make a fair comparison, the user have to be the constant and the ISP as the variable and not isolated cases.
Make choices depending on your needs, not all ISP is tailored to everyone. SingTel might have better connections to other service that I'm not using, if it affects you, by all means go sign up for the ISP you preferred, nobody is gonna force it down your throat if you don't like it.