Zero1 Mobile discussion thread

[Jurong640]

My didn't show anything but 'no payment required' under the web portal lol.

Updated: CS mention that it will be 1st of the month and they will charge on the 8th

I think we need to feedback to them to improve their app. Need to show bill start date, the app is not user friendly. Very messy. The app is like a port from web version to mobile version

 

[TyL3r_DuRd3n]

yup. i also got 5G around 9.30am. You will receive an sms

I nv get any sms leh.

 

[TyL3r_DuRd3n]

"Dear Zero1 user, you have successfully activated the International Incoming Calls Blocking. To deactivate this service, log in to your Zero1 account and go to “VAS” under “My Services Management”. For more info, visit https://support.zero1.sg/kb/root.aspx"


sms received at 9.44am. Before that, i only have 4G. After that SMS, immediately become 5G.

I nv subscribe to international sms/call block. No wonder no such sms haha

 

[TyL3r_DuRd3n]

Ya. 5G NSA. It seems oso like the data use up very fast. This morning alr used up 1 GB with normal surfing lol

Same. Yday i used 2.5GB

 

[TyL3r_DuRd3n]

All good to go for me. Quick qn - how to know the Billing cycle date?

I think they will prorate from ur 2nd bill onwards.

my first number with zero1.
Sign up - 21 Aug - Paid $7.06
Sep Bill - 08 Sep - Paid $2.24
Oct Bill - 08 Oct - Paid $7.06

 

[TyL3r_DuRd3n]

i was looking for it too. Their app is quite bad.

Need to login web portal, My Account > My Bills. Then you will see Billing Cycle

Thanks, i just saw it. mystery solved.

 

[TyL3r_DuRd3n]

My didn't show anything but 'no payment required' under the web portal lol.

Updated: CS mention that it will be 1st of the month and they will charge on the 8th

MIne also 1st of the month.
What u paid upfront will be prorated by rebating on the next billing cycle.

 

[Tedicious]

MIne also 1st of the month.
What u paid upfront will be prorated by rebating on the next billing cycle.

I think the whole billing very messy

 

[TyL3r_DuRd3n]

I think the whole billing very messy

same as PAP billing.
Take whole chicken first, den return ur drumstick next month, but still taking ur wings lah.

 

[Jurong640]

while checking the web version of my account, i notice a 5G SA VAS there without a costing

 

[TyL3r_DuRd3n]

while checking the web version of my account, i notice a 5G SA VAS there without a costing

eh same here
5G SA HLR - Activated on 21/10/2025 - S$ 0
In the iOS's Settings -> Mobile Data -> SIM Card Zero1 -> Voice & Data -> 5G Stand Alone can be flicked on/off.
Does this mean we are on SA?

 

[Jurong640]

5G SA HLR - Activated on 21/10/2025 - S$ 0

where do you see this?

I don't see it says activated.

Mine just have an option - $0 and add to plan

 

[A7997A]

where do you see this?

I don't see it says activated.

Mine just have an option - $0 and add to plan

I port over a line early Oct, this item was checked during checkout, but it is the same state as you - an option to add.

 

[TyL3r_DuRd3n]

where do you see this?

I don't see it says activated.

Mine just have an option - $0 and add to plan

I jz checked after your post

 

[twosix]

eh same here
5G SA HLR - Activated on 21/10/2025 - S$ 0
In the iOS's Settings -> Mobile Data -> SIM Card Zero1 -> Voice & Data -> 5G Stand Alone can be flicked on/off.
Does this mean we are on SA?

Can use nperf to check. Mine is nsa.

 

[Jurong640]

Can use nperf to check. Mine is nsa.

You have the 5G SA HLR vas activated?

I don't dare to click to add.

 

[TyL3r_DuRd3n]

Can use nperf to check. Mine is nsa.

Mine is NSA.
my signal bars = 3 out of 4.

 

[Jurong640]

I have asked Zero1 about 5G SA HLR vas, here's the reply:

Please be informed that the 5G SA (Standalone) HLR feature is not yet ready for rollout. As announced on our website, the official launch of the 5G SA network is targeted for end December 2025.

The “5G SA HLR $0 – Add to Plan” shown in your account is a provisioned placeholder for the upcoming 5G SA rollout. It does not indicate that 5G SA is currently active.

 

[gapboy]

I have asked Zero1 about 5G SA HLR vas, here's the reply:

Please be informed that the 5G SA (Standalone) HLR feature is not yet ready for rollout. As announced on our website, the official launch of the 5G SA network is targeted for end December 2025.

The “5G SA HLR $0 – Add to Plan” shown in your account is a provisioned placeholder for the upcoming 5G SA rollout. It does not indicate that 5G SA is currently active.

HLR means what?

Google replied :
The functionality of the HLR (Home Location Register) from previous generations is replaced by a new set of core network functions, primarily the Unified Data Management (UDM) and Access and Mobility Management Function (AMF). Unlike older 4G/LTE systems that still relied on the HLR/HSS (Home Subscriber Server) for subscriber data, 5G SA uses a new cloud-native core that handles subscriber information and management differently.

 

[twosix]

I have asked Zero1 about 5G SA HLR vas, here's the reply:

Please be informed that the 5G SA (Standalone) HLR feature is not yet ready for rollout. As announced on our website, the official launch of the 5G SA network is targeted for end December 2025.

The “5G SA HLR $0 – Add to Plan” shown in your account is a provisioned placeholder for the upcoming 5G SA rollout. It does not indicate that 5G SA is currently active.

Anyway no diff. Everything that needs internet load fast enough for me. Mostly on 5G. Hardly see any 4G. Haha.