orlengtao
Supremacy Member
- Joined
- Nov 20, 2010
- Messages
- 9,398
- Reaction score
- 625
just emailed zero 1 for the roaming, seems like can le. got to self collect
We have new SIM that support Voice & SMS 'pay-per-use' roaming feature you may change at No extra charge.
Please note
We need at least 3-5 working days to prepare after your confirmation.
We will schedule a date for you to collect the roaming SIM [Collection of roaming sim is strictly on appointment only. Available date this moment is next Friday 16 Nov 2018]. Please confirm by reply to this mail.
Please advise if you agree with arrangements and note the following process for change to 'pay-per-use' voice & sms roaming SIM :
1. You are required to self-collect the new SIM card at our office with your original NRIC for verification on schedule date between Monday to Friday (excluding public holidays) between 10am to 5pm (Avoid lunch hours: 12-2pm).
Our office is located at:
1 Lor 2 Toa Payoh
#05-08 Yellowpages Building
Singapore 319637
2. Once you receive the SIM card, please allow 1 business day for your new SIM card to be activated which will be scheduled between 2pm to 6pm on next business day.
For example:
- if collect SIM on Monday, activation will be Tuesday; (if next day holiday will be on next working day)
- if collect SIM on Friday, activation will be next Monday
3. You may continue to use your old SIM card, however the service may be disrupted during the period from 2pm to 6pm on next business day.
4. Check your phone from 2pm onwards to see if you are connected to our mobile network. If you are not connected, pop-in your new SIM card and check that you are connected to Zero1 and you are good to go. Otherwise just insert your new SIM card any time after 6pm.
5. Your current billing cycle will be changed and will start on the day your new SIM card is activated. Your account will be migrated to our new billing platform and hence you will see some billing adjustments in your monthly bill.
6. Your roaming call and SMS will be charged at Zero1’s prevailing roaming rates.
We look forward to hearing from you.
Wish you a pleasant ahead!
We have new SIM that support Voice & SMS 'pay-per-use' roaming feature you may change at No extra charge.
Please note
We need at least 3-5 working days to prepare after your confirmation.
We will schedule a date for you to collect the roaming SIM [Collection of roaming sim is strictly on appointment only. Available date this moment is next Friday 16 Nov 2018]. Please confirm by reply to this mail.
Please advise if you agree with arrangements and note the following process for change to 'pay-per-use' voice & sms roaming SIM :
1. You are required to self-collect the new SIM card at our office with your original NRIC for verification on schedule date between Monday to Friday (excluding public holidays) between 10am to 5pm (Avoid lunch hours: 12-2pm).
Our office is located at:
1 Lor 2 Toa Payoh
#05-08 Yellowpages Building
Singapore 319637
2. Once you receive the SIM card, please allow 1 business day for your new SIM card to be activated which will be scheduled between 2pm to 6pm on next business day.
For example:
- if collect SIM on Monday, activation will be Tuesday; (if next day holiday will be on next working day)
- if collect SIM on Friday, activation will be next Monday
3. You may continue to use your old SIM card, however the service may be disrupted during the period from 2pm to 6pm on next business day.
4. Check your phone from 2pm onwards to see if you are connected to our mobile network. If you are not connected, pop-in your new SIM card and check that you are connected to Zero1 and you are good to go. Otherwise just insert your new SIM card any time after 6pm.
5. Your current billing cycle will be changed and will start on the day your new SIM card is activated. Your account will be migrated to our new billing platform and hence you will see some billing adjustments in your monthly bill.
6. Your roaming call and SMS will be charged at Zero1’s prevailing roaming rates.
We look forward to hearing from you.
Wish you a pleasant ahead!
Miss him.