Singtel 10Gbps ZTE F8648P superadmin password.

[BlonkBloink]

People will ask why I do not try the last ONT option to see if it works or not.

The worry is that it may not work and I may lose the access to the ONR again to recover. There is no option to back up the configurations of the ONR to a USB drive.

So I dare not to try myself. Home internet access is critical to the other family members...

Try before. Turn into brick. Must hard reset using the button and then must fill in FTTH ID all that to recover into ONR mode, also first config the DHCP on lan is disabled so its a even bigger pain in a55

 

[xiaofan]

As attached, 1 routed 1 bridged, total 2 ips tried 3 it broke LOL. Model number all that was advised by the tech to not release first

Wonderful. Thanks a lot for the info. This is the end goal I am trying to get (one 10G LAN port bridged, the other ports not bridged, total two IPv4 addresses)

I will explore this way -- to get Nokia ONR replacement and then bridge.

 

[xiaofan]

Also dont have ipv6 native. 6rd works but ping is crazy(dont use it)

That is another story. Two users have got Singtel native IPv6 to work with the ZTE ONR and they mentioned that they spent a lot of efforts with Singtel. Basically you can not do it by yourself to get native IPv6 to work.

I can not even get 6rd working on the Singtel ONR. But I can get 6rd working on one and only one subnetwork (OpenWRT behind Singtel ZTE ONR, Double NAT) and the ping seems to be okay.

PS C:\work\speedtest> ping one.one.one.one

Pinging one.one.one.one [2606:4700:4700::1111] with 32 bytes of data:
Reply from 2606:4700:4700::1111: time=6ms
Reply from 2606:4700:4700::1111: time=9ms
Reply from 2606:4700:4700::1111: time=7ms
Reply from 2606:4700:4700::1111: time=6ms

Ping statistics for 2606:4700:4700::1111:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 9ms, Average = 7ms

root@OpenWrt:~# ping -c 4 dns.google.com
PING dns.google.com(dns.google (2001:4860:4860::8844)) 56 data bytes
64 bytes from 4.4.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa (2001:4860:4860::8844): icmp_seq=1 ttl=115 time=3.64 ms
64 bytes from 4.4.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa (2001:4860:4860::8844): icmp_seq=2 ttl=115 time=3.87 ms
64 bytes from 4.4.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa (2001:4860:4860::8844): icmp_seq=3 ttl=115 time=3.59 ms
64 bytes from 4.4.8.8.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.6.8.4.0.6.8.4.1.0.0.2.ip6.arpa (2001:4860:4860::8844): icmp_seq=4 ttl=115 time=3.84 ms

--- dns.google.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3005ms
rtt min/avg/max/mdev = 3.589/3.733/3.867/0.122 ms

root@OpenWrt:~# ping -c 4 one.one.one.one
PING one.one.one.one(1.1.1.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.7.4.0.0.7.4.6.0.6.2.ip6.arpa (2606:4700:4700::1111)) 56 data bytes
64 bytes from 1.1.1.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.7.4.0.0.7.4.6.0.6.2.ip6.arpa (2606:4700:4700::1111): icmp_seq=1 ttl=54 time=3.54 ms
64 bytes from 1.1.1.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.7.4.0.0.7.4.6.0.6.2.ip6.arpa (2606:4700:4700::1111): icmp_seq=2 ttl=54 time=3.87 ms
64 bytes from 1.1.1.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.7.4.0.0.7.4.6.0.6.2.ip6.arpa (2606:4700:4700::1111): icmp_seq=3 ttl=54 time=4.29 ms
64 bytes from 1.1.1.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.7.4.0.0.7.4.6.0.6.2.ip6.arpa (2606:4700:4700::1111): icmp_seq=4 ttl=54 time=4.23 ms

--- one.one.one.one ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 3.537/3.980/4.287/0.301 ms

 

[BlonkBloink]

Wonderful. Thanks a lot for the info. This is the end goal I am trying to get (one 10G LAN port bridged, the other ports not bridged, total two IPv4 addresses)

I will explore this way -- to get Nokia ONR replacement and then bridge.

Also another thing is SFP+ pon stick. Last time i did it but it gets stupidly hot.

That is another story. Two users have got Singtel native IPv6 to work with the ZTE ONR and they mentioned that they spent a lot of efforts with Singtel. Basically you can not do it by yourself to get native IPv6 to work.

I can not even get 6rd working on the Singtel ONR. But I can get 6rd working on one and only one subnetwork (OpenWRT behind Singtel ZTE ONR, Double NAT) working and the ping seems to be okay.

PS C:\work\speedtest> ping one.one.one.one

Pinging one.one.one.one [2606:4700:4700::1111] with 32 bytes of data:
Reply from 2606:4700:4700::1111: time=6ms
Reply from 2606:4700:4700::1111: time=9ms
Reply from 2606:4700:4700::1111: time=7ms
Reply from 2606:4700:4700::1111: time=6ms

Ping statistics for 2606:4700:4700::1111:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 9ms, Average = 7ms

Yea i figured no native ipv6 default.. i dont feel like liasing with singtel already. The frontend staff is totally rubbish. Only when the ticket escalate to backend then things actually get done
I pm'ed u btw

 

[HiHelloBye]

Also another thing is SFP+ pon stick. Last time i did it but it gets stupidly hot.
Yea i figured no native ipv6 default.. i dont feel like liasing with singtel already. The frontend staff is totally rubbish. Only when the ticket escalate to backend then things actually get done
I pm'ed u btw

front-end/first-level support is pointless for this matter

at most, they will ask you to do basic troubleshooting...

 

[xiaofan]

front-end/first-level support is pointless for this matter

at most, they will ask you to do basic troubleshooting...

Actually if you state the issue properly, Singtel front staff is quite okay.

For my Singtel ONR IPv6 technical case, I use WhatsApp Singtel channel to contact Singtel. After the brief verification, I told the support guy the issue including screenshots and I also mentioned the following link to them.
https://forums.hardwarezone.com.sg/threads/singtel-5gbps-ipv6.7053976/

I told the support guy the issue is an advanced issue that needs the backend network team to be involved. He agreed and created the support case.

I am not saying the issue will be sorted out easily but at least the front end support guy is very good and not wasting my time.

All in all my interactions with Singtel support are alll positive. But this is the first time it is a real technical question. Previously I was using ONT and no need any technical support from Singtel.

Let's see how it goes this time with regard to ONR and Singtel IPv6.

 

[garvanator81]

Update:

Got a new ONR and it appears that the updated firmware and it appears that individual ports are able to be bridged?

Which settings do you click for it to be bridged? I'm at this page also but scared to click anything later brick it like your one previously.

 

[lightstal]

Which settings do you click for it to be bridged? I'm at this page also but scared to click anything later brick it like your one previously.

Bridging is currently not working so no need to try at this point in time. If you manage to get the nokia ONR, then it can probably be bridged however, we still are unsure of how the other user managed to swap his one to the nokia one..

 

[flyingcookies]

When did SingTel start offering Nokia ONR? Is it because the ZTE one has a high failure rate?

 

[xiaofan]

When did SingTel start offering Nokia ONR? Is it because the ZTE one has a high failure rate?

No, Nokia ONR is not being offered. Just a single user got it from Singtel.

From what I see. ZTE F8648P is quite stable. Only problem is that now Singtel makes it difficult to bridge...

 

[HiHelloBye]

No, Nokia ONR is not being offered. Just a single user got it from Singtel.

From what I see. ZTE F8648P is quite stable. Only problem is that now Singtel makes it difficult to bridge...

it's more like they don't entertain bridge requests from users

 

[HiHelloBye]

When did SingTel start offering Nokia ONR? Is it because the ZTE one has a high failure rate?

i'm curious too...

 

[xiaofan]

it's more like they don't entertain bridge requests from users

It is true that Singtel does not support bridging request but they never really tried to block bridging by the user before.

This is probably the first time they did something on their side to block bridging.

 

[flyingcookies]

It feels like there really is no reason for using onr instead of ont from SingTel’s perspective anymore. It used to be that the few streaming services on SingTel tv box needed more than one vlan so setup was complicated, but now that they are switching to android box that is not a big consideration anymore. They can also still control their provided router through tr-069 so they can still provide support. Only reason I can think of is that their lousy mesh can be cheaper if it doesn’t have routing functionality.

 

[xiaofan]

It feels like there really is no reason for using onr instead of ont from SingTel’s perspective anymore. It used to be that the few streaming services on SingTel tv box needed more than one vlan so setup was complicated, but now that they are switching to android box that is not a big consideration anymore. They can also still control their provided router through tr-069 so they can still provide support. Only reason I can think of is that their lousy mesh can be cheaper if it doesn’t have routing functionality.

Lesson learned is to avoid Singtel altogether.

Singtel has always been using ONR. And for the 5Gbps/10Gbps plan, they can only use ONR to compete with Starhub's lower cost plan which uses Nokia ONR --> Nokia XS-2426X-A even has wireless function (AX6000).

I believe Singtel already loses to Starhub/MR when it comes to 5Gbps/10Gbps plan subscribers. Even though Starhub/MR has the congestion issue now, but at least they allow the user to opt to change to ONT.

 

[stiggy]

lesson learned indeed. even though i got free upgrade to 5Gbps, the provided wireless router is trash and when using back my own ASUS router, i'm stuck to using AP mode

 

[xiaofan]

Actually if you state the issue properly, Singtel front staff is quite okay.

For my Singtel ONR IPv6 technical case, I use WhatsApp Singtel channel to contact Singtel. After the brief verification, I told the support guy the issue including screenshots and I also mentioned the following link to them.
https://forums.hardwarezone.com.sg/threads/singtel-5gbps-ipv6.7053976/

I told the support guy the issue is an advanced issue that needs the backend network team to be involved. He agreed and created the support case.

I am not saying the issue will be sorted out easily but at least the front end support guy is very good and not wasting my time.

All in all my interactions with Singtel support are alll positive. But this is the first time it is a real technical question. Previously I was using ONT and no need any technical support from Singtel.

Let's see how it goes this time with regard to ONR and Singtel IPv6.

The Singtel peson who visited me is quite good and he was able to sort out the issue with the backend today. Got Singtel native IPv6 working on the Singtel ZTE F8648P ONR today (not bridged).

Need to figure out how to get the clients behind my Asus RT-AX86U and virtual OpenWRT router to have working IPv6 relibaly (both using router mode, Double NAT). Need to monitor.

 

[xiaofan]

lesson learned indeed. even though i got free upgrade to 5Gbps, the provided wireless router is trash and when using back my own ASUS router, i'm stuck to using AP mode

You may want to try to set up Asus router as router mode and live with Double NAT to see if that is okay with your use cases.

Double NAT does not pose problems with normal web browsing and media streaming,
https://kb.netgear.com/30186/What-is-double-NAT-and-why-is-it-bad
https://support.google.com/googlenest/answer/6277579?hl=en-SG

 

[flyingcookies]

Does anyone know if there will be any problems like bricking if I bridge the onr with current firmware?

 

[xiaofan]

Does anyone know if there will be any problems like bricking if I bridge the onr with current firmware?

Yes there may be risks of bricking. In that case you may need to pay SingTel to recover. The service charge is S$61.12 for the site visit.

But you can probably find ways to skip the charge, by going to the replacement centres by yourself and claim the ONR is faulty. Haha.

Just take note there will be a bit of downtime.