ViewQwest Fiber Broadband Official Thread - Part 6

Ark Law

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IPv4 down. IPv6 still functioning though.
My static ipv4 finally went down at 0036h.

1 single gateway can toh their entire network, very satki routing, very satki redundancy :s13:

bFZWXvq.png
 

Godeau

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Mine also intermittent, lazy liao just turn off and use phone data
 

roburn

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Went to sleep yesterday night while everything was ok and had faith that it will be fixed when I woke up.
Guess not :sneaky:
 

commonjunk

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Before going to bed, I manually added the .2 gateway and was able to ping successfully, but still had no internet connection.
This morning everything's back to normal, but I'm keeping my fingers and toes crossed that it stays that way.
 

Shinji_U

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Still down... GG... just recon 2 years this March... Want to jump ship also cannot unless run two lines... ZZZ
 

commonjunk

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Still down... GG... just recon 2 years this March... Want to jump ship also cannot unless run two lines... ZZZ
RIP to your internet. May it find peace in the great cloud in the sky. Sending thoughts, prayers, and ethernet cables your way. 🙏
 

peter_tee

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Before going to bed, I manually added the .2 gateway and was able to ping successfully, but still had no internet connection.
This morning everything's back to normal, but I'm keeping my fingers and toes crossed that it stays that way.
My internet in Paya Lebar area is still down. Tried to reboot modem and router several times without effect.

Can you please eloborate what did you do to restore your connection? My DNS is already using 1.1.1.1 / 8.8.8.8. I'm using Linksys router and bridged configuration.

Thanks in advance!
 

AKK

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Plugging my phone to my pc using usb A to usb c cable for usb tethering, wonder how long they taking to fix the issue.
 

commonjunk

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My internet in Paya Lebar area is still down. Tried to reboot modem and router several times without effect.

Can you please eloborate what did you do to restore your connection? My DNS is already using 1.1.1.1 / 8.8.8.8. I'm using Linksys router and bridged configuration.

Thanks in advance!
My bad should been more clear with my message. I am on static plan, and they have gateway which is .1 (not DNS) and i added gateway .2 (if you know how to do in router, it is not DNS).
 

yosemi

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I think only certain area kena restored, wdls bukit panjang as far as I know still down
 

Shinji_U

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if you are on static ipv4. good to set the wan ipv4 to static instead of of dhcp. it will mitigate vq dhcp server failures.
I can't remember the IPv4 static. I'm on static IP and just left the WAN on my UCG-Fiber on DHCP from the beginning. =X
 
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commonjunk

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Dear great cloud in the sky please grant IMDA to have balls to force ISP to allow customers to cancel their contracts when internet quality is too lousy.
Ameen to that.
Ignore, just found the info from VQ email. LOL
Maybe share a bit information here for those who don't have that email (or deleted) and can have benefit from that.
 
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