Anybody using Singtel Mesh?

[scubacat99]

Thanks for the advise, appreciate. Managed to call their technical support hotline to get the firmware updated remotely just now.

the firmware is no longer available via a link. If i'm not wrong, they have stopped circulating the firmware already. They will get your singnet ID and push the firmware down remotely.

Alternatively, you might wanna try resetting the airties, because resetting the device will initiate the firmware check feature with the remote server, same goes for the ac plus/elite routers..

 

[nmemonic]

So the latest firmware currently is still 1.33.10.1.1368 if i understand correctly guys?

 

[nmemonic]

So the latest firmware currently is still 1.33.10.1.1368 if i understand correctly guys?

btw gentlemen i have "seemingly" attached the airties 4920 to my router and seems to be broadcasting. However in my main Asus routers web gui, i cannot see not select the 4920 under aimesh mode. Is this a totally different setup only applicable for ASUS branded routers specifically?.

However my secondary aSUS router can be see as a aimesh node. Im wondering is this as it should be?

 

[sweeyih]

Hi sweeyih,

May I ask how did you get the firmware to be updated to 1.33.10.1.1368 which I believe is the latest version? Singtel seems quite slow in response nowadays on this forum, unlike previously when I ask for firmware update for my pair of Airties 4920, which they responded and PM me within 2-3 days.

BTW, I'm currently a customer of Singtel's fibre broadband and MioTV, Home digital line services for more than 10 years already.

Think Singtel updated one of it remotely but miss the other one maybe cause is second node, I tried the update button but doesn't work.

 

[sweeyih]

the firmware is no longer available via a link. If i'm not wrong, they have stopped circulating the firmware already. They will get your singnet ID and push the firmware down remotely.

Alternatively, you might wanna try resetting the airties, because resetting the device will initiate the firmware check feature with the remote server, same goes for the ac plus/elite routers..

Just try to reset factory default, hope it update firmware but too bad it doesn't work for me.

 

[scubacat99]

Yes, this is the latest firmware version as of now for airties 4920.

So the latest firmware currently is still 1.33.10.1.1368 if i understand correctly guys?

 

[scubacat99]

Believr you need to call Singtel support hotline to do the firmware update remotely again. The Singtel support personnel I encountered was very helpful and patient to guide me through the process.

Just try to reset factory default, hope it update firmware but too bad it doesn't work for me.

 

[Singtel]

Hi sweeyih,

Kindly PM us with your Singnet ID and contact no. and our fibre team can help you look into this, thanks.

Think Singtel updated one of it remotely but miss the other one maybe cause is second node, I tried the update button but doesn't work.

Just try to reset factory default, hope it update firmware but too bad it doesn't work for me.

 

[Singtel]

Hi nmemonic,

scubacat99 is right, the latest AirTies 4920 firmware is 1.33.10.1.1368.

Thanks.

So the latest firmware currently is still 1.33.10.1.1368 if i understand correctly guys?

Yes, this is the latest firmware version as of now for airties 4920.

 

[sweeyih]

Believr you need to call Singtel support hotline to do the firmware update remotely again. The Singtel support personnel I encountered was very helpful and patient to guide me through the process.

Bro, u are rite, the support hotline lady is super, good job Singtel, ur price is higher but u had improve ur hotline, great experience call in, hope they maintaince. Btw why Singtel dun update our device firmware regularly? Is it worry when remotely update halfway but we don't know & turn device off will cause it damage? Thank.

 

[endlssorrow]

If singtel don’t upgrade update their imesh firmware anymore mean users cannot use anymore ?

 

[kakaBoBo]

if user change change isp also no longer getting firmware update ?

 

[renfred89]

Chang isp, confirm no more support. No warranty no update no troubleshooting.

Singtel wifi mesh is only for singtel broadband users.

if user change change isp also no longer getting firmware update ?

Posted with -A Samsung Connections Member-Ford Club SG- HardwareZone Forums app

 

[ahkrong]

Hi people, i just started using this askey wifi mesh from singtel as well. I was able to connect to the network with my handphone but when it comes to connecting with my laptop, the connection only lasted for about 5 mins and out of sudden the connection becomes limited and unable to surf. Anyone encountered this, and how to resolve this connection problem?
Thanks in advance.

Sent from mai dua karchng using GAGT

 

[renfred89]

Hi people, i just started using this askey wifi mesh from singtel as well. I was able to connect to the network with my handphone but when it comes to connecting with my laptop, the connection only lasted for about 5 mins and out of sudden the connection becomes limited and unable to surf. Anyone encountered this, and how to resolve this connection problem?
Thanks in advance.

Sent from mai dua karchng using GAGT

is your laptop the old model?

 

[ahkrong]

is your laptop the old model?

Yes, its 2012 model if i'm not mistaken.

Sent from mai dua karchng using GAGT

 

[renfred89]

Yes, its 2012 model if i'm not mistaken.

Sent from mai dua karchng using GAGT

probably its the beam forming that is causing the incompatibility. I can't remember if there is an option to disable beam forming, but you might wanna try reducing the bandwidth to 20/40?

 

[ahkrong]

probably its the beam forming that is causing the incompatibility. I can't remember if there is an option to disable beam forming, but you might wanna try reducing the bandwidth to 20/40?

Sorry but I'm a noob. How do i reduce the bandwidth? Or is there a step by step that i can reference to? Thanks a million.

Sent from mai dua karchng using GAGT

 

[renfred89]

There is no step by step guide, you gonna log into the ui and explore yourself. If not, call tech support and they can guide you..

Sorry but I'm a noob. How do i reduce the bandwidth? Or is there a step by step that i can reference to? Thanks a million.

Sent from mai dua karchng using GAGT

- A Samsung Connections Member - HardwareZone Forums app

 

[ahkrong]

There is no step by step guide, you gonna log into the ui and explore yourself. If not, call tech support and they can guide you..

- A Samsung Connections Member - HardwareZone Forums app

Alright then, will try it out.
Thanks for the replies thus far.

Sent from mai dua karchng using GAGT