Circles.Life Discussion Thread

[peppermint7]

when i port, i ask for all charges, and confirm the total sum. if they charge additional, i just smile, thank them and walk off. thankfully, the shops near my place deal straight and dun have such charges.

Lucky for you. Initially i went to People's Park stores. One of the guy want to charge me $10. I ask him where is the purple shirt lady who ported for me previously without any fee. He said she only come in on weekends certain hours. Then i headed over to another shop near chin swee which i found under simba retailer list, also want to charge me $10. I ended up went back to Tiong Bahru as the Simba staff is there daily.

 

[loganrunning]

Lucky for you. Initially i went to People's Park stores. One of the guy want to charge me $10. I ask him where is the purple shirt lady who ported for me previously without any fee. He said she only come in on weekends certain hours. Then i headed over to another shop near chin swee which i found under simba retailer list, also want to charge me $10. I ended up went back to Tiong Bahru as the Simba staff is there daily.

glad it worked out for you. i guess going to their service centre would be less convenient, but for now, they have a promo to credit you a month's subscription, so that kinda offsets the inconvenience.

 

[peppermint7]

glad it worked out for you. i guess going to their service centre would be less convenient, but for now, they have a promo to credit you a month's subscription, so that kinda offsets the inconvenience.

Thanks for the info. But too bad the promo is only for porting over. I intend to get a new number under senior plan. As for Circles.Life since they giving me free usage up to end Feb thereafter the $5 kicks in, I'll stay put for now and plan as it comes.

 

[tuntun]

any feedback or experiences for CL 5G plan? Stability and speed?

 

[Toiletazwc]

Just checking, any 1 manage to port out circle life without them charging extra?( wanna save the hassle as the cs is always unavailable)
I tried to remove my debit card but unable to, (think they change the system). Hence I change to a new debit card without my monthly bill of $40.

Right now my billing is the new debit card without sufficient fund for the monthly bill for circle life, will they charge back to my main debit card? ( I cant even view the info whereby if my main debit card info is still inside the circle life apps.)

 

[alexlau]

May I know how to contact Circle's customer support? There is no support hotline, and they are not responding to my email inquiry at all...

Has anyone contacted their customer support recently?

 

[Tedicious]

May I know how to contact Circle's customer support? There is no support hotline, and they are not responding to my email inquiry at all...

Has anyone contacted their customer support recently?

Do live chat. Instant connect to their CS

 

[froztheart]

May I know how to contact Circle's customer support? There is no support hotline, and they are not responding to my email inquiry at all...

Has anyone contacted their customer support recently?

Facebook works too.

 

[dgeralds]

I cannot even terminate my $0 plan. I called and emailed. They want me to pay $5 (new plans price) before they can terminate. I don't both bother as it was my spare number.

 

[rest1ess]

I cannot even terminate my $0 plan. I called and emailed. They want me to pay $5 (new plans price) before they can terminate. I don't both bother as it was my spare number.

That is senseless.

 

[skazzz]

I cannot even terminate my $0 plan. I called and emailed. They want me to pay $5 (new plans price) before they can terminate. I don't both bother as it was my spare number.

did u click cancel from the app?
found the link in app, and self terminated after few days

 

[wifi_18Z]

Terminated my free line after so many years. Had to make one payment but needed to close this case

 

[dgeralds]

did u click cancel from the app?
found the link in app, and self terminated after few days

I never use the app

 

[skazzz]

I never use the app

save urself the trouble and try this method if it solve your issue with non human intervention

 

[skazzz]

Terminated my free line after so many years. Had to make one payment but needed to close this case

submitted few day before the due (as it take few day to be process, it will cut over the new billing month)
self cancel since submitted via link and never bothered

 

[dilphinus]

I've been living overseas and have not really been following the thread/news.

I am aware that they are going to phase out the $0 plan.

I am intending to cancel it cos I have no intention to reside in Singapore at this point. But read the last few posts, apparently now they charge for cancellation? Can I just leave it alone? I don't recall having a credit card number saved with them. Even if there was, the credit card would have expired!

I've not received any email from them yet. And since Circles Life don't have roaming, I haven't been able to receive any SMS!

 

[froztheart]

I cannot even terminate my $0 plan. I called and emailed. They want me to pay $5 (new plans price) before they can terminate. I don't both bother as it was my spare number.

Should at least report to IMDA.

 

[wifi_18Z]

for those who want to terminate, take note that you’re liable for whatever monthly fees they are imposing. I’ll rather just pay and settle the termination.

 

[rest1ess]

Would port out be more straightforward?

 

[skazzz]

I've been living overseas and have not really been following the thread/news.

I am aware that they are going to phase out the $0 plan.

I am intending to cancel it cos I have no intention to reside in Singapore at this point. But read the last few posts, apparently now they charge for cancellation? Can I just leave it alone? I don't recall having a credit card number saved with them. Even if there was, the credit card would have expired!

I've not received any email from them yet. And since Circles Life don't have roaming, I haven't been able to receive any SMS!

receive multiple email previously