Anyone tried the new borderless plan? $35 for 100GB data in APAC countries.
The entire rollout is a fiasco. I've been subscribing and taking screenshots of their page every week
Day 1 when I signed up: Marketed as 100GB across the 16 APAC countries
Day 5 after sign up: The plan 'transformed' to 20GB across 16 APAC countries and the remaining 80GB considered only for SG 'local' data.
After using for 2 weeks+, I realized I can't track my data usage within the app. It only shows the overall usage, not by local vs overseas. Also, when I reached out to the support team for verification, their calculation is very different from what I see when I download my usage log.
Worse still, I realized I started getting charged for data roaming even though the plan supposed to give 20GB of roaming data and network lock. I was billed $100 and had to subscribe extra $12 for the 3GB APAC plan to avoid data outage when I was traveling. They said they will waive in my next bill so I'm awaiting for that.
Now, if you check their website, the plan changes once again! It became 15GB for a few countries and 5GB for other countries. Super bait & switch since day 1. Kinda scammy and against the SG Consumer Protection (Fair Trading) Act if you think about it.
