DBS changed its Mutiplier plan

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alex22

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reddevil0728

reddevil0728

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alex22 said:
Same as you, 12/12 count today but i will cancel AFTER PREMIUM PAID for the 12th instalment.

Also, there is 7/7 sale at DBS (lol?) , as low as $5/mth Termprotect.
Bought today, so starts counting as a category in Aug21.

https://www.dbs.com.sg/personal/pro...insure-product-termprotect-promo-termprotect#
Click to expand...
Suggest cancelling only on the 1st of the following month after 12/12 premium payment.

their system can be a bit stupid and don’t recognise that you have paid 12/12 but treated as cancelled.
 
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alex22

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reddevil0728 said:
Suggest cancelling only on the 1st of the following month after 12/12 premium payment.

their system can be a bit stupid and don’t recognise that you have paid 12/12 but treated as cancelled.
Click to expand...
You have a point.
Their system now (yes now) don't even show i hv insurance (the 12/12) when june showed 11/12 while other categories show up correctly.

Just got offline with their helpdesk and they said would look into this.

Often missing categories suddenly then only after feedback they fix a few days later
 
reddevil0728

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alex22 said:
You have a point.
Their system now (yes now) don't even show i hv insurance (the 12/12) when june showed 11/12 while other categories show up correctly.

Just got offline with their helpdesk and they said would look into this.

Often missing categories suddenly then only after feedback they fix a few days later
Click to expand...
Cause bank and earn summary if you see the caa is about 2 days trailing
 
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vegavega25

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reddevil0728 said:
Suggest cancelling only on the 1st of the following month after 12/12 premium payment.

their system can be a bit stupid and don’t recognise that you have paid 12/12 but treated as cancelled.
Click to expand...

What happens if the premium is on an annual premium cycle? Will they refund some if cancelled after paying the 2nd year premium?
 
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vegavega25

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alex22 said:
You have a point.
Their system now (yes now) don't even show i hv insurance (the 12/12) when june showed 11/12 while other categories show up correctly.

Just got offline with their helpdesk and they said would look into this.

Often missing categories suddenly then only after feedback they fix a few days later
Click to expand...

Exactly the issue I am having too.

In earlier months, it would show up within the first five calendar days.
 
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alex22

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vegavega25 said:
Exactly the issue I am having too.

In earlier months, it would show up within the first five calendar days.
Click to expand...
Actually, it would show up on 01 mthly, the number progresses x/12 for me.

Annoying to suddenly in 3rd week of the month then all my cc spend, investment, insurance become blank out on both app and web then have to chase them to fix.

I screenshot in case they wana prata me i scare.
 
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Trazora said:
12x this month? This year you mean? Which month to which month?
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yes, this month should be 12/12, but it has not show up yet in B&E
This month would be my 12 months
My cancercare deducted usually 4th or 5th, so already pay for this month
 
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vegavega25

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demoforce1 said:
yes, this month should be 12/12, but it has not show up yet in B&E
This month would be my 12 months
My cancercare deducted usually 4th or 5th, so already pay for this month
Click to expand...

Right. June was 11/12 and so July should be 12/12. Same issue as you with it not showing up in B&E yet.
 
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demoforce1

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reddevil0728 said:
Suggest cancelling only on the 1st of the following month after 12/12 premium payment.

their system can be a bit stupid and don’t recognise that you have paid 12/12 but treated as cancelled.
Click to expand...
We get the extra interest for multiplier on 7th, if we cancel on 1st, will it cause issue? While next month cancer care deduction around 4th
How is the best option to cancel? Call to Manulife?
 
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demoforce1

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alex22 said:
You have a point.
Their system now (yes now) don't even show i hv insurance (the 12/12) when june showed 11/12 while other categories show up correctly.

Just got offline with their helpdesk and they said would look into this.

Often missing categories suddenly then only after feedback they fix a few days later
Click to expand...
I don’t see investment also now, I think it will show around mid month and investment around 24th
 
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