Eight Telecom discussion thread

Charlie_Zhan

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All prices for mobile plans and broadband are nett, i.e. GST is already included. You pay $18 or $8 and not a single cent more.

I know it's really confusing in SG because fast food prices already include GST, but not restaurant menu prices. Not good and the gahment should really just standardize pricing across the board. Don't know why it's so difficult to do; it isn't.
because fast food restaurants doesnt impose 10% service charge regardless dining in or takeaway.

other restaurants can only impose it when dining in, then add in another 9% on top of the menu price + service charge. if gahment standardize it, most consumers will be on the losing end because restaurant owners will just add in the 10% + 9% into the menu final price regardless if you are dining in or takeaway.
 

Monstruo^

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How do you know when you can port out? I'm thinking of porting from singtel sim only to eight too . If singtel contract ends on 14 Dec 24, do you initiate eight to port in on the same day, ie 14 Dec 24? TIA
As long as your current contract is ending soon or already ended?

Mine ended long time ago (12 months contract ended), so I can change anytime I want. it is just that it continues with increased monthly fee and I didn’t change until today. =/ My next billing is in about 9 days and I just let it port over losing the 9 days.

I think your contract is still 1 month + to go, I don’t think you can instruct the new provider to activate on a date that you desired. Don’t think got such thing so good let you choose any day you wanna activate :o Shall let other experts here answer your question. But I really don’t think so.
 

bump&bump

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Last week in China, called a China hotel telephone number there, immediately an auto voice message in Mandarin and English kicked in : "payment for your account is overdue please make payment."

Was roaming on China Mobile. Still got 3 months worth of credit in balance in Eight account. LOL.

Anyone else got China IDD success stories to share ? Data roaming was OK for me.
 

skazzz

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Last week in China, called a China hotel telephone number there, immediately an auto voice message in Mandarin and English kicked in : "payment for your account is overdue please make payment."

Was roaming on China Mobile. Still got 3 months worth of credit in balance in Eight account. LOL.

Anyone else got China IDD success stories to share ? Data roaming was OK for me.

i would think if correct format was used
did u try to physical ring anyone else including call back sg?
 

Habrosus

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Last week in China, called a China hotel telephone number there, immediately an auto voice message in Mandarin and English kicked in : "payment for your account is overdue please make payment."

Was roaming on China Mobile. Still got 3 months worth of credit in balance in Eight account. LOL.

Anyone else got China IDD success stories to share ? Data roaming was OK for me.
Credit balance aside, does your app show that your line is expired?

"Auto-Recharge" under "Billing" turned on?
 

bump&bump

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i would think if correct format was used
did u try to physical ring anyone else including call back sg?

Credit balance aside, does your app show that your line is expired?

"Auto-Recharge" under "Billing" turned on?

Only tried a few times calling the same China hotel number. Did not call back SG.

Was auto recharged 1 week+ before my trip, and auto charge is still on. Data roaming was OK. Where do they show line expired? Did not see before.

Forgot to add, after return to SG, emailed Eight to ask.
Eight 1st reply within 4 hours - asked is my phone volte compliant. I have done volte calls in SG, and the auto voice msg I heard was probable through volte?

Eight 2nd reply 2 days later - my account no outstanding payment, asked me to retry again, LOL.

Anyone got China IDD success stories to share ? Next trip shall try again. LOL.
 

Habrosus

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Only tried a few times calling the same China hotel number. Did not call back SG.

Was auto recharged 1 week+ before my trip, and auto charge is still on. Data roaming was OK. Where do they show line expired? Did not see before.

Forgot to add, after return to SG, emailed Eight to ask.
Eight 1st reply within 4 hours - asked is my phone volte compliant. I have done volte calls in SG, and the auto voice msg I heard was probable through volte?

Eight 2nd reply 2 days later - my account no outstanding payment, asked me to retry again, LOL.

Anyone got China IDD success stories to share ? Next trip shall try again. LOL.
When you're logged into your account, on the homepage you should be able to see the Current Cycle Expiry and also the Renewal dates.
 

weeza77

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Just Port in from MyRepublic. Unable to log in at both the App and Phone browser. Stuxk at the "Glowing" eight logo. Any idea what is causing this?
 

Habrosus

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Just Port in from MyRepublic. Unable to log in at both the App and Phone browser. Stuxk at the "Glowing" eight logo. Any idea what is causing this?
Just port in, as in over the last few minutes?

If so, please let the whole process complete in the morning. Go to bed, check back 9am.
 

Habrosus

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Already port in since Monday
That's not just port in! Did you try logging in before this?

What I'd look into :
Restart phone
Reinstall app and/or web login from a fresh page
Could be your network issue? Data working alright?
I presumed you can receive the login OTP, that line is working fine?

Just Port in from MyRepublic. Unable to log in at both the App and Phone browser. Stuxk at the "Glowing" eight logo. Any idea what is causing this?
"Glowing Eight logo" sounds more like login connection than line issue...
 

Habrosus

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Simba CMI in all way
I've switched my Simba card to Eight for my JB trip, coz last 2 times the former brought me to (Orange) France. :s13:

Simba local is no good, but roaming on Celcom is good. But being brought to (Orange) France each time I cross the JB>SG border has been slowing down my network switching process.

That's no good either. :super:
 

frizee

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I've switched my Simba card to Eight for my JB trip, coz last 2 times the former brought me to (Orange) France. :s13:

Simba local is no good, but roaming on Celcom is good. But being brought to (Orange) France each time I cross the JB>SG border has been slowing down my network switching process.

That's no good either. :super:
Havent tried eight's roaming but afaik simba's roaming quite consistent :)
 

Habrosus

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Havent tried eight's roaming but afaik simba's roaming quite consistent :)
Eight is much smoother roaming. Going across can even beat M1 and sinktel in switching network, auto detect and already hooked on U Mobile once I left 2nd Link, while I was still strangling with the other 2 and 🦁. For all I know, already switched even before I was on the road!
 
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