Genting FAQ - Part 3

[EeeK]

can cancel the free rooms?

last min cannot go

emailed customercare@rwgenting.com, no response

 

[Seahdk]

Crockfords hotel i just see all dates available leh

u can try agoda

i am assuming u paying cash to get Crockfords hotel

18-20 April is fully booked on my side and agoda prices are just too ridiculous.

 

[kevinlaikf]

can cancel the free rooms?

last min cannot go

emailed customercare@rwgenting.com, no response

3 days (72hrs) before booked dates, Dont email.. talked to a real person, not chatbot, to cancel.

or u MIGHT penalty GP points AND lose chance of getting future free comp room

 

[hwarzoner]

the sim card shop at yong peng not much business liao, now with my n sg shared data sim.

 

[Generalist]

can cancel the free rooms?

last min cannot go

emailed customercare@rwgenting.com, no response

Sent request to cancel my room recently to the same email...got reply within a day leh

 

[Generalist]

Received SMS for F&B voucher to be redeem by 27 Apr.
Do you know any T&C for F&B voucher? Last day to use it?

Not sure about the T&C this time bro...they only send me after i cancel my trip lol

 

[uphill]

Not sure about the T&C this time bro...they only send me after i cancel my trip lol

They miss you want you back...

 

[vaxvms]

can cancel the free rooms?

last min cannot go

emailed customercare@rwgenting.com, no response

u done ur part which is enough imo

if scare call them loh

 

[vaxvms]

18-20 April is fully booked on my side and agoda prices are just too ridiculous.

wait monday reset n try againbah

 

[st00pig]

Some obervations during my recent Genting trip:

- Self Check-in Kiosks at the First World Hotel are not 24/7. They are only on-line until midnight, with only a handful still working, probably for awhile longer, as part of their staggered shut down. All were off-line when I re-visited them before 6am. I am not certain whether are they on-line from 6am onwards, but they were definitely operational after 7am.

- The entrance door between the First World Hotel level 8 landing to the Old Food Factory, which some of us travel to the SkyCasino Platium and Gold Club, is only opened between 6am to 11pm.

- A substantial number of signature dishes are no longer available at the Grand Imperial Iberico House. Noticed their fish tanks only have one or two fishes too.

- SkyCasino is seemingly less congested following the re-opening of the Old Genting Casino now.

- All new slot machines are only located at the ground floor of SkyCasino. I especially enjoyed Bull Blitz, which is another variant of All Aboard.

- All machines at the newly re-opened Genting Casino are mostly old ones, less "All Aboard", from Konami. Similarly, the slot machines at the Highland Gold Club are also old, and boring!

- The salted caramel latte at SkyCasino level 3 was sinfully thick and salty.

- For non-VIP NN slot credits, which were credited to your account, they will not be reflected in your card when you play at the VIP (Platinum/Gold) area. However, they will re-appear when you take up a machine at the common areas.

- There are still people asking for makan or money inside the Skycasino. I was approached twice in two different days.

- Secret Garden Hotpot could not accomodate 6 pax. They had to split us into 2 tables, which we opted out instead.

- Park Avenue Lounge is currently under renovation. Wolfgang's Steakhouse is temporarily (hopefully) closed too.

- Sunrise was approximately at 7.05am.

- The Mee Sua (RM$11) at 强记小吃, up from the escalator beside One Meter Teh at FWH T2, was surprisingly nice!

- Only two stalls were opened when we visited Eat@B5 around 4pm+.

- No durian stall was available at the usual place outside Genting Grand car park. There was a stall beside Feng Ji when we were at Gotong Jaya.

Cheers

 

[hwarzoner]

gohtong jaya durian stall at the corner opp fengji

A is rm 78 per kg
B is rm 68 per kg

 

[hwarzoner]

feng ji soon hock rm218 per kg, i always eat at loong kee n feng ji. both same boss can try other restaurant too

 

[vaxvms]

gohtong jaya my fav still 泉记
value for money

龙记 not cheap imo

 

[st00pig]

I only patronized 3 eateries at Gotong Jaya so far:

Fei Fei Crab - Very Nice!
Feng Ji - Lunch: So So. Dim Sum: Not nice!
Hong Jie - CMI (chicken is hard and salty)!

 

[hwarzoner]

gohtong jaya my fav still 泉记
value for money

龙记 not cheap imo

will try 泉记 next time

 

[kenong1980]

I only patronized 3 eateries at Gotong Jaya so far:

Fei Fei Crab - Very Nice!
Feng Ji - Lunch: So So. Dim Sum: Not nice!
Hong Jie - CMI (chicken is hard and salty)!

Not mistaken Fei Fei crab JB also have.

 

[vaxvms]

I only patronized 3 eateries at Gotong Jaya so far:

Fei Fei Crab - Very Nice!
Feng Ji - Lunch: So So. Dim Sum: Not nice!
Hong Jie - CMI (chicken is hard and salty)!

虹姐 so much advertisement on social media
nearly go try

 

[givansingapore]

can cancel the free rooms?

last min cannot go

emailed customercare@rwgenting.com, no response

Click on the following link. Fill in the details and they will email you on the cancellation. Take note this is only for complimentary room.

https://forms.office.com/r/pQWNVDkqtU

 

[Puteri Slots]

Anyone knows if this is possible :

Last time Silver Genting card go to Resort World Cruise can straight get Silver Card.
If now Gold RWC card, can got Genting change to Gold card?

Yes can but once only. If you don’t accumulate enough points during that trip then next time you go on cruise you can’t get gold card le.

 

[vaxvms]

Click on the following link. Fill in the details and they will email you on the cancellation. Take note this is only for complimentary room.

https://forms.office.com/r/pQWNVDkqtU

nice link bro!