Hello from Team OCBC

[pylpoh]

hi, what is last month october bcip MBH price?

and how can find out the monthly prices and share purchased?

 

[pylpoh]

hi, what is last month october bcip MBH price?

and how can find out the monthly prices and share purchased?

hi, what is last month october bcip MBH price?

and how can find out the monthly prices and share purchased

 

[OCBC Bank]

hi, what is last month october bcip MBH price?

and how can find out the monthly prices and share purchased

Hi pylpoh

Drop us a secured email from your OCBC Internet Banking. We'll take a look into your accounts to check

^Sh

 

[pylpoh]

Hi pylpoh

Drop us a secured email from your OCBC Internet Banking. We'll take a look into your accounts to check

^Sh

hi isnt the price for everyone the same?

i know how many units i bought, just need the share price.

i sent the mail via ibanking anyway

 

[OCBC Bank]

hi isnt the price for everyone the same?

i know how many units i bought, just need the share price.

i sent the mail via ibanking anyway

Thank you. Could you drop us a PM with the email reference number, so we can provide you a response asap?

^Sh

 

[ezhikaie47]

Hi all,

May we clarify if you are on Android?
If you are receiving security risks prompts, please try the following:

- Go to settings > Apps info > OCBC Bank
- Force stop the mobile banking app
- Clear data and cache
- Click on “Permissions” and select “allow” for all functions
- Select "Appear on top" and enable the "Allow permission"

If you are still having issues thereafter, please drop us a private message.

^DG

Tried the above method and it doesn't help.
Using ASUS_X017DA, android 7.1.1

 

[HWZ1973]

OCBC answer mails very slow, what’s the expected days to received a reply?

 

[dennyspinetree]

Hi Zhuang

We're really sorry for the inconvenience.

We need to ensure that your device meets the OneToken Mobile Banking app security standard. The following are examples that may compromise the device:

- Root/ super user access (e.g. jailbroken devices, devices with development/ debugging modes)

- Remote access from other devices to the mobile device, e.g. TeamViewer, LogMeIn, VNC, etc

- Library tampering applications, e.g. FakeGPS, FakeWifi, 3g/4g Unrestrictor, etc.

- Malware – tools may be installed to scan the device, e.g. Avast, AVG, McAfee

If you're still having trouble with the app after deleting & reinstalling, can we suggest deactivating the OneToken entirely? After which, you can continue logging in with hardware or SMS token.

^Sh

how to deactivate onetoken?

 

[OCBC Bank]

Tried the above method and it doesn't help.
Using ASUS_X017DA, android 7.1.1

Thanks for trying it out.

Can we help to deactivate the OneToken then?

Drop us a PM with your Bank registered mobile number

^Sh

 

[OCBC Bank]

OCBC answer mails very slow, what’s the expected days to received a reply?

Sorry for the delay!

We'll be glad to look into the email query for you. Can you drop us a PM with the email reference number? Thank you

^Sh

 

[OCBC Bank]

how to deactivate onetoken?

Hi

Just drop us a PM with your Bank registered mobile number. We'll arrange a call from our team to assist with the process

^Sh

 

[smallboi09]

Hi, may I ask what is meant by $1,000 minimum deposit is required to commence trading for iOCBC account users under the age of 21?

Does it mean I have to transfer $1k into my trading account? How do I go about doing that and what happens to the $1k after I turn 21?

Thanks in adv

 

[bladez87]

My OCBC TR card had a fraudulent charge from Amazon EU 3-4 weeks ago and I have made multiple calls to OCBC hotline to inform of this issue, for the bank to reverse the transaction or at least issue a temp credit while the investigation is being done.

However, OCBC chose to do nothing, and now I am going to be hit with late payment penalty and interest for a fraudulent transaction which they have been duly informed 3 weeks prior.

And it seems that I am not the only case as the OCBC staff acknowledged that this is a widespread issue within the bank and from what I understand, the people who were advised to just leave the fraud charge unpaid were subsequently slapped with the late fee and interest, as well as a hit on their Credit Rating on CBS.

 

[Jayi_LYN]

Hi all,

May we clarify if you are on Android?
If you are receiving security risks prompts, please try the following:

- Go to settings > Apps info > OCBC Bank
- Force stop the mobile banking app
- Clear data and cache
- Click on “Permissions” and select “allow” for all functions
- Select "Appear on top" and enable the "Allow permission"

If you are still having issues thereafter, please drop us a private message.

^DG

Yes I am on Android. I have followed your steps above, however now I am getting a new message below upon launching OCBC app.

For your security, this app will not work because one or more critical threats - Remote Administration Tools - have been found on this mobile phone. Please log in to Internet Banking using another device.

I would like to PM you however my account is too new to send you a PM.

Hi Zhuang

We're really sorry for the inconvenience.

We need to ensure that your device meets the OneToken Mobile Banking app security standard. The following are examples that may compromise the device:

- Root/ super user access (e.g. jailbroken devices, devices with development/ debugging modes)

- Remote access from other devices to the mobile device, e.g. TeamViewer, LogMeIn, VNC, etc

- Library tampering applications, e.g. FakeGPS, FakeWifi, 3g/4g Unrestrictor, etc.

- Malware – tools may be installed to scan the device, e.g. Avast, AVG, McAfee

If you're still having trouble with the app after deleting & reinstalling, can we suggest deactivating the OneToken entirely? After which, you can continue logging in with hardware or SMS token.

^Sh

I never activate OneToken before and neither receive hardware Token.
Problem is that whenever I want to perform bank transfer which required to add new payee, the OCBC app itself prompt me that "The new hardware token is required for this transaction"

 

[OCBC Bank]

Yes I am on Android. I have followed your steps above, however now I am getting a new message below upon launching OCBC app.

For your security, this app will not work because one or more critical threats - Remote Administration Tools - have been found on this mobile phone. Please log in to Internet Banking using another device.

I would like to PM you however my account is too new to send you a PM.



I never activate OneToken before and neither receive hardware Token.
Problem is that whenever I want to perform bank transfer which required to add new payee, the OCBC app itself prompt me that "The new hardware token is required for this transaction"

Hi there,

Please call our hotline at 1800 363 3333. Our service executive will be able to help check on your Online Banking access.

Alternatively, if you have a Twitter or Facebook account, you could also drop us a private message there. If you will be doing so, please include your Hardwarezone username in the post.

^DG

 

[OCBC Bank]

My OCBC TR card had a fraudulent charge from Amazon EU 3-4 weeks ago and I have made multiple calls to OCBC hotline to inform of this issue, for the bank to reverse the transaction or at least issue a temp credit while the investigation is being done.

However, OCBC chose to do nothing, and now I am going to be hit with late payment penalty and interest for a fraudulent transaction which they have been duly informed 3 weeks prior.

And it seems that I am not the only case as the OCBC staff acknowledged that this is a widespread issue within the bank and from what I understand, the people who were advised to just leave the fraud charge unpaid were subsequently slapped with the late fee and interest, as well as a hit on their Credit Rating on CBS.

Hi there,

We received your post on the other threads as well, and have replied to it. Do drop us a private message with your bank registered mobile number so that we could help check on the dispute status.

^DG

 

[OCBC Bank]

Hi, may I ask what is meant by $1,000 minimum deposit is required to commence trading for iOCBC account users under the age of 21?

Does it mean I have to transfer $1k into my trading account? How do I go about doing that and what happens to the $1k after I turn 21?

Thanks in adv

Hi there,

Could you drop us a private message with your mobile number? We will arrange for the relevant department to call and assist with your queries.

^DG

 

[pylpoh]

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[pylpoh]

Thank you. Could you drop us a PM with the email reference number, so we can provide you a response asap?

^Sh

Hi, i already drop you a message and also send an mail in ocbc ibanking. When can you reply? seriously, i just need to know the price for MBH october.

 

[assiak71]

Dear OCBC, please see

https://forums.hardwarezone.com.sg/...-offers-$0-overseas-transfer-fee-6149923.html