Hello from Team OCBC

[Mecisteus]

I think you misunderstood, I meant the due date shown on the app itself where they say how much you owe. Not in the statement in the app, of course that would read the same. And I dont think its quite likely that is mistaken 27 for 22 having checked a few times before I finally cleared the bill. Thanks for the kind suggestions though, will bear that in mind. But I hope you do get my point that such errors should not be penalised on us, but of course - it can be my eyes like you said.

Confirm your eyes and your fault.

1) You should check the statement.
2) Don't wait till the due date to make payment.
3) Use GIRO if you are forgetful.

 

[SadSorrow]

OCBC is a fk up bank...........low interest............bad customer service..........and slow in transaction.........

 

[a4973]

Yes, moving over to DBS Multiplier in Feb

 

[Tiger9119]

I think you misunderstood, I meant the due date shown on the app itself where they say how much you owe. Not in the statement in the app, of course that would read the same. And I dont think its quite likely that is mistaken 27 for 22 having checked a few times before I finally cleared the bill. Thanks for the kind suggestions though, will bear that in mind. But I hope you do get my point that such errors should not be penalised on us, but of course - it can be my eyes like you said.

You could be right as the app show my payment due date is on 18Jan but in the PDF statement, it show 19Jan!

But it doesn't really affect me as I usually made postdated payment a few days before the due date. But in my case the app show the due date 1 day earlier than the PDF statement, as what you mentioned, your scenario is the other way. I took screenshot of the apps and PDF and will try to contact OCBC concerning this issue.

 

[OCBC Bank]

You could be right as the app show my payment due date is on 18Jan but in the PDF statement, it show 19Jan!

But it doesn't really affect me as I usually made postdated payment a few days before the due date. But in my case the app show the due date 1 day earlier than the PDF statement, as what you mentioned, your scenario is the other way. I took screenshot of the apps and PDF and will try to contact OCBC concerning this issue.

Hi Tiger9119,

If you have not already done so, could you send us the screenshots via secured message on Internet Banking?

Do drop us a PM with the 16 digit reference number after, so that we could retrieve your message, and look into the matter.

^DG

 

[OCBC Bank]

OCBC is a fk up bank...........low interest............bad customer service..........and slow in transaction.........

Hi SadSorrow,

We are sorry to learn of how you feel.
Should there be anything that we may assist with, please do drop us a PM.

^DG

 

[SadSorrow]

Hi SadSorrow,

We are sorry to learn of how you feel.
Should there be anything that we may assist with, please do drop us a PM.

^DG

all standard lousy replies.......i walk past your bank one time split saliva at the door one time........

 

[Halfling]

Hi Ocbc, got a question about the blue chip investment plan. Is this a monthly contribution or can I decide to invest say only once every 3 months?

 

[JuniorLion]

Team OCBC,

I maxed out my SRS Contribution in 2017.

When is the earliest I can top up my SRS account this year? Until now, OCBC Online Platform has not allowed me to do it. It has been saying "Your contribution Cap is $0".

 

[OCBC Bank]

Hi Ocbc, got a question about the blue chip investment plan. Is this a monthly contribution or can I decide to invest say only once every 3 months?

Hi Halfling,

BCIP's contribution is on a monthly basis.
You won't be able to choose to invest just once every 3 months.

^DG

 

[OCBC Bank]

Team OCBC,

I maxed out my SRS Contribution in 2017.

When is the earliest I can top up my SRS account this year? Until now, OCBC Online Platform has not allowed me to do it. It has been saying "Your contribution Cap is $0".

Hi JuniorLion,

Could you drop us a PM with your contact details? We will check on this, and arrange for our service executive to call and assist.

^DG

 

[JuniorLion]

Hi JuniorLion,

Could you drop us a PM with your contact details? We will check on this, and arrange for our service executive to call and assist.

^DG

Logged in this morning. Problem solved. Thanks.

 

[linusz]

Ocbc
Srs top up on 31 Dec qualify for 2018 relief?

 

[Kamykaze]

Sign-up promo for OCBC 365 Credit card

Hi Team OCBC, is there any available sign-up promos for OCBC 365 credit card.
This is my first time signing for a credit card.

 

[OCBC Bank]

Hi Team OCBC, is there any available sign-up promos for OCBC 365 credit card.
This is my first time signing for a credit card.

Hi there,

We are not currently running any new sign-ups promotions for the 365 credit card.

We are however, running a bundle promotion for the Titanium Rewards and OCBC PLUS! Visa Card.

If you are interested in this, you may find out more here: https://www.ocbc.com/personal-banking/cards/cpa/ntc/index.html

^WX

 

[OCBC Bank]

Ocbc
Srs top up on 31 Dec qualify for 2018 relief?

Hi linusz,

If the instructions were received by us on 31 Dec 2017, the contribution would have counted towards 2017.

^WX

 

[Pocoyoz]

https://www.ocbc.com/assets/pdf/cards/tncs_allocbccards_16jan.pdf

recieved sms about Earning a rebate of S$12 when you charge at least S$100 at FairPrice.

can multiple transactions using same card combined to meet the minimum of
$100 to qualify for the Promotion?

 

[bitwise]

Hello OCBC...

I deposited a cheque last Saturday, January 20 and is still not reflected on my account.

When should i expect it to be cleared?

 

[OCBC Bank]

Hello OCBC...

I deposited a cheque last Saturday, January 20 and is still not reflected on my account.

When should i expect it to be cleared?

Hi bitwise,

If the cheque was good to go, it should have been cleared on Tuesday, 23 Jan.

Do call us at 1800 363 3333 or alternatively, you may PM us your contact number for us to make arrangements to call.

^WX

 

[bitwise]

Hi bitwise,

If the cheque was good to go, it should have been cleared on Tuesday, 23 Jan.

Do call us at 1800 363 3333 or alternatively, you may PM us your contact number for us to make arrangements to call.

^WX

just got credited this afternoon, thanks.