Hello from Team OCBC

[TheHeist]

Hi OCBC,

[1] For BCIP, can the investment on the same counter be made from both deposit account and SRS account at the same time? Example, for a monthly $1000 investment on STI ETF, $300 deduct from SRS account and $700 deduct from deposit account.

[2] If this can be done, for commission computation purposes, will this be considered as 1 or 2 transactions?

 

[Ginnylim07]

Hi, I have called and emailed OCBC to waive off my late payment charges because I was away and unable to pay my bills. However OCBC rejected my appeals... so is time to invest my money in other banks.

 

[sick_and_tired]

I want open a stock trading account , so can I just go any branch ?

 

[item2sell]

Hi, I have called and emailed OCBC to waive off my late payment charges because I was away and unable to pay my bills. However OCBC rejected my appeals... so is time to invest my money in other banks.

Yeah. most of us already got rejected.

Bring your Savings somewhere else.
OCBC don't seem to need customers.

 

[OCBC Bank]

I want open a stock trading account , so can I just go any branch ?

Hi there,

Account opening may be done at OCBC Securities Private Limited, or at any of our OCBC branches.

OCBC Securities
18 Church Street
#01-00 OCBC Centre South
Singapore 049479

^DG

 

[OCBC Bank]

Hi OCBC,

[1] For BCIP, can the investment on the same counter be made from both deposit account and SRS account at the same time? Example, for a monthly $1000 investment on STI ETF, $300 deduct from SRS account and $700 deduct from deposit account.

[2] If this can be done, for commission computation purposes, will this be considered as 1 or 2 transactions?

Hi there,

You will be able to choose to use either cash or SRS, but not both at the same time.

^DG

 

[OCBC Bank]

Hi, I have called and emailed OCBC to waive off my late payment charges because I was away and unable to pay my bills. However OCBC rejected my appeals... so is time to invest my money in other banks.

Hi Ginnylim07,

We are sorry to learn that your waiver request was unsuccessful. Generally, the bank will allow for one late fee waiver in 12 rolling months. Should this not be your first request in the past 12 months, we apologise but we will not be able to accede to your waiver request.

^DG

 

[TheHeist]

Hi there,

You will be able to choose to use either cash or SRS, but not both at the same time.

^DG

For the same BCIP account and investment on the same STI ETF counter, I can choose to pay from either deposit or SRS account on different months?

 

[Mr. Wood]

Yeah. most of us already got rejected.

Bring your Savings somewhere else.
OCBC don't seem to need customers.

true.
no lost to us.
also cancelled my dbs/posb already.
slowing transfering my money and credit card spending to overseas accnt

 

[Ginnylim07]

true.
no lost to us.
also cancelled my dbs/posb already.
slowing transfering my money and credit card spending to overseas accnt

But even cancelling the card still liable for the charges. And I don't understand why they are so inflexible despite investing so much with them.

 

[item2sell]

Then take ur money n leave.

I wont blink an eye leaving such a bank.

They more interested in other biz than servicing local customers.

 

[Mr. Wood]

But even cancelling the card still liable for the charges. And I don't understand why they are so inflexible despite investing so much with them.

huh? are the charges for the annual fee?
there should not be any charges for late payment of annual fee if you had requested it upon receiving the statement.

anyway, just pay and leave for good. there are other cards out there with immediate cashback and no annual fee. see if can earn back the late charges with the new card.

 

[Mr. Wood]

Then take ur money n leave.

I wont blink an eye leaving such a bank.

They more interested in other biz than servicing local customers.

also notice dat recently dbs and ocbc are hard up to sell insurance than doing their normal banking services.
cant comment on oub as i never step into oub before.

 

[OCBC Bank]

For the same BCIP account and investment on the same STI ETF counter, I can choose to pay from either deposit or SRS account on different months?

Hi there,

You will be able to make amendments to the debiting account. The cut off time will be by 12pm on the last business day of each month, and the change will be effected in the following month.

For more details, please call our hotline at 1800 363 3333.

https://www.ocbc.com/personal-banking/investments/bluechip.html

^DG

 

[The_Only_Yong]

Hello Team OCBC

Hello! i am enquiring about the credit card, OCBC CASHFLO card, for example,
lets just say that im paying this insurance about $230 every month,
will i be able to use the CASHFLO card to separate it into 3 monhts?

 

[radzkal]

Hello! i am enquiring about the credit card, OCBC CASHFLO card, for example,
lets just say that im paying this insurance about $230 every month,
will i be able to use the CASHFLO card to separate it into 3 monhts?

used to own this card before. u need to set a trigger amount (min. $100) and as long as it doesn't hit $1k, then it will automatically be divided into 3-mth instalment. i've used it to buy many things in the past including airflight tickets and no issues. cancelled because of their ridiculous $10k min. spending per year to get waiver

 

[The_Only_Yong]

so, if i use it to pay monthly insurance and some plans itself, it will work?
i have set it to 100 MINIMUM to trigger it already

 

[OCBC Bank]

so, if i use it to pay monthly insurance and some plans itself, it will work?
i have set it to 100 MINIMUM to trigger it already

Hey there!

If your insurance premium is already broken up into monthly payments, the monthly payments may not be split further when charged to your Cashflo card.

^Sh

 

[The_Only_Yong]

so if my insurance is a yearly premium and its above 1000, will it then be splitted into 6 months interest free?

 

[Mr. Wood]

To OCBC team,

I like to acknowledge that you guys, at least in traditional banking services, are way much better than DBS/POSB.
- case officer follow up on queries.
- can get most services done via internet banking and emails at my own time.
- branch staffs know their job, at least for the issues I have.

can't get these kind of quality services in dbs and posb anymore. please continue to provide these good services, especially do not remove the email service in internet banking.

thus far, one thing I dislike about ocbc is the insurance hard selling.